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Enhancing Customer Loyalty In Retail: Integrating Philanthropy And Moves Management Strategies

RetailMinded

Want to know the secret sauce for bumping up customer loyalty? Get this – it’s not just about flash sales and points programs. That kind of shopping spree makes everyone feel like a high-roller in the game of giving. Seal The Loyalty Deal And boom!

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Harness the Power of BNPL to Build Stronger Brand Equity

Retail TouchPoints

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

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Buy Now, Pay Later: Risks and Rewards

Retail TouchPoints

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. The service is so popular, even Apple and Stripe — both of which have many millions of customers apiece — are getting into the game.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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AI-Powered Chatbots: How the Pandemic Fueled Innovation

Retail TouchPoints

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Customer loyalty goes far deeper than just attractive offers at the POS and personalized recommendations. That covers the front end, but what about the backend?

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What is Merchandising Experience

Dynamic Action

In fact, according to Gartner, companies that provide a great customer experience are up to 60% more profitable. Evolution of Merchandising Experience Customer experience initially focused on the point of sale and beyond. Customer Loyalty – Consistency breeds loyalty.

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3 Ways Retailers can Benefit from the Shift Toward Digitization

Retail TouchPoints

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Customers can check stock levels before ordering products using track-and-trace technologies.

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