eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Groove

JANUARY 19, 2022

That’s why it’s important to provide a frictionless shopping experience to prospective customers who are motivated to convert. Elements such as fast site speed and quick page load times, clear prices, explanatory product descriptions and a one-page checkout will have a positive impact on visitors.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Smile.io

DECEMBER 4, 2023

To capitalize on this shift and compete with larger businesses, smaller companies can employ an effective (and often overlooked) strategy of custom, sustainable branded packaging. This is a game-changer for small brands looking to "play big" and make a lasting impression on both the gifter and receiver over the holiday season.

Shipping Costs 79

Shipping Costs Gifts eCommerce Shipping 79

lateshipment

NOVEMBER 26, 2023

To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates. Cost-effectiveness: Retaining existing customers is significantly more cost-effective than acquiring new ones. Each carrier like DHL, FedEx, and UPS has its pros and cons.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

lateshipment

FEBRUARY 26, 2021

You can then mitigate their anxiety by sending out automated and personalized shipping notifications via emails and SMS at various stages of the delivery cycle such as ‘order shipped’, ‘delivery attempted’, ‘order delivered’, etc. #2: If you are worried about the costs, you need not be. 2: Where is my order? / What should I do?

Shipping Costs 130

Shipping Costs Shipping Customer Experience Customer 130

Groove

JULY 2, 2019

Shopping cart abandonment is often influenced by competitive pricing, uncertainty about store credibility and general forgetfulness. Among many available options, we we recommend using promoting free shipping and discounts and promotions. Free Shipping. Offer free shipping when customers spend over a certain dollar amount.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

BigCommerce

SEPTEMBER 14, 2018

If your brand wants to win the direct to consumer game, you can’t just efficiently fill orders, you need to expertly fulfill the modern expectations of customers who place those orders. Discount Electronics , a twenty-year veteran of the industry, was intentional about evolving their business to match their customers’ changing needs.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

lateshipment

FEBRUARY 26, 2020

You pick it, pack it, and ship it via an expedited service from your shipping partner. As fate would have it, your shipping carrier fails to inform you of it and John, couldn’t make it to his high-school reunion looking dapper in his swanky , new tux. So much for paying your shipping carrier all those dollars.

Customer Experience 233

Customer Experience Shipping Costs Customer Shipping 233

Omnisend

MAY 3, 2021

This perpetual negotiation is the heart of pricing strategies, which often calls to consider a discount pricing strategy. Hold a product too high on a podium, with a high price tag and a reluctance to ever engage in discount pricing, and you risk losing a lot of customers. What is a Discount Pricing Strategy?

Shipping Costs 78

Shipping Costs Merchant Services eCommerce Travel 78

lateshipment

AUGUST 13, 2021

This shows how holiday season purchases still hold immense value despite the pandemic and can be a game-changer for your dropshipping store. Dropshipping is a method to fulfill orders by listing products online and passing them to a third-party supplier responsible for shipping them to the customers. What is dropshipping?

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Determine your shipping costs.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

ESW

MAY 17, 2023

Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success. A good B2B ecommerce experience allows the seller to provide customers with a more streamlined, efficient and cost-effective buying experience.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Algopix

JUNE 21, 2022

Heavier and larger items have higher logistics costs, so they’ll need to be priced accordingly. Regardless of whether you use FBA or fulfill orders yourself, you’ll have to bear these costs. Smaller products are cheaper to ship and store, making it less likely that you’ll have to transfer these costs to the customer.

Shipping Costs 78

Shipping Costs Games Accessories Information 78

MagentoBrain

MARCH 20, 2023

Ecommerce development has become a popular way for small businesses to reach customers and increase sales potential. With the rise of technology and online shopping, ecommerce development provides small businesses with the ability to expand their reach, reduce costs, and offer greater flexibility to customers.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

RTP blog

AUGUST 23, 2019

BOPIS is happening now, and they need to get in the game. Cost savings are another key driver — the BOPIS retail model presents cost saving opportunities for both the retailer and the consumer. More and more consumers are choosing to pick up in-store to save money and avoid the high shipping costs of next-day delivery.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

Ecommerce Platforms

JANUARY 13, 2020

Customer support. The supplier who is mostly a print-on-demand service with a warehouse and an online platform that integrates with the drop shippers online selling channel customizes white labels products under the seller’s brand or a customer's pre-made print design. Printful vs Printify: Pricing. Order fulfillment.

Merchant Services 212

Merchant Services Payment Services Shipping Costs Fulfillment 212

Ecommerce Platforms

AUGUST 25, 2021

That's why we put together a guide that outlines every piece of available Shopify POS hardware, along with information on how much it costs, where to buy it from, and how to set it up. A feature for customers to purchase products online and pick them up in your store. Free shipping for all hardware bought from Shopify.

POS 223

POS Shopify Payment Services Merchant Services 223

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members.

Consumer 219

Consumer Gifts Events Customer Experience 219

Pivotree Blog

OCTOBER 10, 2023

Capabilities like BOPIS (buy online and pick up in-store) and SFS (ship from store) are no longer nice-to-haves. Customer loyalty hinges on your ability to consistently meet their expectations for a positive experience. But omnichannel demand has changed the game. Omnichannel demand is still going strong.

Shipping Costs 52

Shipping Costs Omnichannel Shipping Social Media 52

ROI Revolution

MARCH 12, 2020

Fears over having products go out of stock may be part of what fueled some third-party sellers to price gouge on Amazon when the virus first started taking hold in the U.S. Some of the biggest culprits included a pack of two 12-ounce Purell hand sanitizer bottles being sold for over $100 and Clorox wipes being sold for 8x their typical cost.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Optimizely

AUGUST 23, 2018

The ecommerce behemoth’s vast product range, easy shipping options, convenience, and speed mean that it has a stronghold on the ecommerce market. But it’s no longer the only game in town. While you should still be selling on Amazon, you can compete in your own way by offering a better customer experience across multiple channels.

Omnichannel 199

Omnichannel Merchant Services Shipping Costs Customer Loyalty 199

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Payment Services 59

Payment Services Shipping Costs Merchant Services Order Fulfillment 59

UpSellIt

MARCH 6, 2019

Let’s Play a Game! It seems every guru in the business is proclaiming gamification “the new frontier,” and a “game changer.” Rewards programs are a great way to create returning customers. As we’ve talked about before, customer loyalty is hugely important to the success of an ecommerce brand.

Customer 62

Customer Shipping Costs Games Magazine 62

lateshipment

SEPTEMBER 21, 2021

The Pivotal Role of Customer Support in Overall The Post-purchase CX. A staggering 40% of customer support issues are Shipping, Delivery, and Returns related issues occurring in the post-purchase phase of the customer journey. Customers during the Holiday season anticipate their orders with extra diligence.

Customer 130

Customer Shipping Costs Shipping Social Media 130

Korona

NOVEMBER 30, 2022

The competition to attract customers during the holidays will be stronger than ever, and this is your chance to get creative with your holiday marketing ideas. A well-thought-out holiday marketing strategy can help to boost sales significantly and build customer loyalty by strengthening relationships with them.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

Ecommerce Platforms

MARCH 7, 2022

More specifically, we’re listing ShopWired’s most notable features and pricing so that hopefully, by the end of this review, you can decide whether it's the right software for you. You can customize your shipping zones and corresponding delivery rates and even offer shoppers free shipping when they spend a certain amount.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

ChannelAdvisor

JULY 23, 2019

More and more retailers are working on a hybrid approach where they have their own store to build better brand and customer loyalty, as well as a presence on marketplaces to take advantage of the traffic that goes through them. Fast fulfillment. Tax and fee management. Effective Inventory Management. Fast Fulfillment.

Merchant Services 102

Merchant Services Blog Shipping Costs eCommerce 102

UpSellIt

SEPTEMBER 24, 2020

For instance, a great email list gives you the ability to effectively promote a new product line or send customized recommendations. You can even foster customer loyalty and generate repeat purchases with lifecycle emails. 10% Off or Free Shipping can be enough to get a user off the fence and onto your list.

Shipping Costs 89

Shipping Costs Reference Games Recommendation 89

BigCommerce

FEBRUARY 1, 2018

If your biggest objection is price, consider this: How much money could you be making if you fully focused on the things you do best for your business, and leave the rest to others? Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Omnisend

APRIL 15, 2021

In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs. Gamification is already a buzzword that you probably hear everywhere, but it is a great way to build a standout loyalty program. There is much more to a gamified loyalty program; it’s not all badges, challenges, and leaderboards.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Kissmetrics

JANUARY 17, 2018

You not only want customers to buy your products; you want them to keep buying. Ecommerce brands accomplish this by making their best customers feel valued. Do so by giving them valuable rewards through a customer loyalty program. Price sensitivity is bound to be an issue, so be clear about the benefits of upgrading.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Omnisend

APRIL 15, 2021

In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs. Gamification is already a buzzword that you probably hear everywhere, but it is a great way to build a standout loyalty program. There is much more to a gamified loyalty program; it’s not all badges, challenges, and leaderboards.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Omnisend

MAY 12, 2020

The modern-day customer journey is far from linear, and the truth is, it never really ends. The closest it comes to ending between you and the customer is when they churn—which is something you want to avoid at all costs. It takes multiple touch-points across several channels for a customer to make a purchase.

Customer 157

Customer Recommendation Shipping Costs X-cart 157

BigCommerce

FEBRUARY 23, 2018

For instance, if you spent $5 to earn a customer and you know that over the course of that customer’s lifetime with your brand, they will likely spend about $100, that’s a great lifetime value to churn (or cost to acquire a customer) ratio ( LTV to CAC ). We’ll cover: What an ecommerce customer loyalty program is.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

JUNE 16, 2023

In the past few years, the cost of converting new customers has skyrocketed. In 2013, the customer acquisition cost was $9, but it is now $29, a 222% increase over the last 8 years. It's increasingly difficult to acquire new customers and retain the old ones, and that is where marketing automation can help.

Marketing 82

Marketing Shipping Costs Recommendation Shipping 82

ChannelAdvisor

JANUARY 25, 2019

Customers expect fast and affordable shipping at the click of a button. Thanks to Amazon Prime, two-day shipping is the new normal. Enter same-day shipping and delivery. Same-day delivery is the real game changer, guaranteeing a customer’s order will be delivered on the same day it’s purchased.

Order Fulfillment 49

Order Fulfillment Fulfillment Blog eCommerce 49

Smile.io

JULY 28, 2020

This is why incentive marketing is so effective in engaging your typical customer. Business Dictionary defines it as the following: "Use of motivational devices such as competitions, games, premiums, special pricing, to promote the sale of a merchandise or service." So what is incentive marketing? That’s a lot of features!

Food and Beverages 46

Food and Beverages Customer Marketing Games 46