Retail TouchPoints

DECEMBER 2, 2021

Many businesses have spent the last year shoring up resources for online storefronts in order to meet consumer demand. Online retail is a main target for cyberattacks, and bad bots play a primary role. To prevent credential stuffing and other ATO attacks, online retailers need to use techniques such as advanced rate limiting.

Payment Services 234

Payment Services eCommerce Payments Cryptocurrencies 234

Korona

JULY 2, 2021

Mobile interface . Let customers test products virtually. One of the strongest factors driving customer loyalty is personalization. It means involving the individual customer as best you can by making them feel valued and not as just another number. Mobile interface . Discourage abandoning carts.

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. Imagine that a technology retailer sells consumer tech such as laptops, mobile phones, and accessories.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Groove

DECEMBER 18, 2019

Users can choose from an abundance of design templates that are also responsive to mobile and tablet breakpoints. This means that all Shopify online stores are automatically PCI compliant and provide a legitimate and safe shopping experience for users. Pros & Cons of Shopify. Shopify Alternatives for Enterprise Businesses.

eCommerce Platforms 293

eCommerce Platforms Shopify eCommerce 3dcart 293

Kissmetrics

DECEMBER 18, 2020

Users could shop for anything they wanted right from their mobile devices. What made Wanelo so attractive to online sellers was that most visitors to the site spend close to an hour browsing, with most of them intending to make a purchase. With Shopkick, you can be assured of driving customer loyalty.

Merchant Services 363

Merchant Services eCommerce Social Media Customer Loyalty 363

iVend

JANUARY 20, 2021

However, innovation didn’t stop evolving, online retail boomed more quickly than ever before and delivery infrastructure became super sophisticated. Here are our predictions on the tech trends that will shape retail in 2021. Cloud-Based POS The hottest trend in POS technology currently is the cloud-based POS.

Technology 98

Technology Small Business Retail Payment Services POS 98

Wiser

NOVEMBER 6, 2023

For brands whose products are sold through third-party online retailers, maintaining control over how their products are advertised can be challenging. Limited influence over product descriptions, images, and pricing can result in inconsistencies in brand messaging and customer experience.

Payment Services 78

Payment Services eCommerce Retail Games 78

Shopping Signals

JANUARY 12, 2024

The convenience of online shopping appeals to consumers, while the potential profits entice entrepreneurs. Let’s explore what it takes to find financial success through online retail. Like any business , an online store requires strategic planning, hard work, and perseverance.

eCommerce 52

eCommerce Customer Loyalty Shipping Social Media 52

Retail TouchPoints

JUNE 3, 2021

in spring 2021, gives online visitors the choice of which ads they will allow to target them. In figure 1, we see a popup asking the user of the Kohl’s mobile app for permission to track them. Retailers have to earnestly find new ways to engage visitors using the data they have and reduce their reliance on third-party data.

Marketing 174

Marketing White Paper Social Media Mobile 174

Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays.

Payments 216

Payments Payment Services Customer Experience Social Media 216

Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers.

Improvements 98

Improvements Payment Services POS Payments 98

UpSellIt

OCTOBER 31, 2022

Online stores can easily feel overwhelming to shoppers if not organized properly. Consumers don’t have time to look through hundreds of products to find what they’re looking for, so any lack of organization could result in a loss in revenue and customer loyalty. Your website page load times also need to be up to speed.

Conversion Optimization 78

Conversion Optimization Shipping Costs Recommendation Mobile 78

365 Retail

DECEMBER 7, 2021

Creating a mobile-friendly online shopping experience is vital for retailers in 2022, particularly for retailers who solely sell products and services on the internet. Online retailers must ensure their company website and apps are mobile-friendly and easy for customers to navigate.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

Omnisend

OCTOBER 4, 2023

But savvy online retailers know the truth. Cancellation confirmation messages present a golden opportunity to reconnect with customers. This reinforces the customer’s confidence that you’re addressing the correct order. Optimize your email for mobile. In fact, they can actually enhance brand reputation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

RTP blog

JUNE 14, 2019

In the same way that the Internet allowed for the rise of e-Commerce giants like Amazon and eBay, a major paradigm shift in the industry, location intelligence is now returning power to brick-and-mortar retailers by allowing them access to the sort of detailed data that online retailers take for granted.

eCommerce 150

eCommerce Customer Loyalty Presentation Information 150

Wiser

OCTOBER 11, 2023

Opting for a suitable business model not only ensures profitability but also enhances the overall customer experience. This can ultimately lead to sustained customer loyalty, a larger market share, and increased long-term growth.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

RetailMinded

AUGUST 5, 2022

Even as the world recovers from the pandemic, e-commerce still has a stronghold , so it’s crucial for retailers to cater to the needs of consumers who prefer to shop online. Since customers are now more inclined to shop at online retailers than offline brick-and-mortar ones, a digital presence is a must.

Improvements 59

Improvements Small Business Retail Social Media Retail 59

BigCommerce

JULY 25, 2017

John’s advice: To other small to mid-sized online retailers working with Facebook ads , John Lott says, “Start small, and don’t give up if you don’t see quick results. Shopping apps are still relevant: Atlanta Light Bulbs worked with a BigCommerce partner, AppMixture , to build out a mobile app for their B2B buyers.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. Soon, they’ll need to find ways to make in-store shopping as convenient as online ordering. What’s the Point of Loyalty?

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. In-Store Preferences.

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

Kibo

DECEMBER 14, 2021

To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences. Online Shopping Biggest Among Millennials. In other words, digital retail has simply become an extension of the real world.

Social Media 62

Social Media Retail Mobile Omnichannel 62

Smile.io

MAY 4, 2022

In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking. Optimize your mobile view. Blog Gabrielle Policella 3.

eCommerce Marketing 75

eCommerce Marketing eCommerce Marketing Customer Retention 75

Kibo

MAY 1, 2021

The unprecedented level of relevance for each customer translates into significant revenue boosts and improved customer loyalty, which is why individualization has become the pinnacle to which many brands aspire. Individualization vs. Personalization in Marketing. Individualized Personalization Example.

Marketing 62

Marketing Customer Experience Definition Customer Loyalty 62

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. This reinforces the customer’s confidence that you’re addressing the correct order. Optimize your email for mobile. In fact, they can actually enhance brand reputation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Ecommerce Platforms

OCTOBER 4, 2022

Build customer loyalty with multi-tier reward systems. These give users more incentive to engage with your store by offering higher discounts to those customers with a higher score. You can access customer engagement features, including loyalty schemes, affiliation programs, and memberships. Client Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

JANUARY 18, 2021

Used by big-named brands like Goop, Sony, and Nobu, Lightspeed is a cloud-based all-in-one POS solution for retail businesses, golf, and restaurant outlets. They also provide customized ecommerce solutions (read our Lightspeed Ecommerce review ). . It has a convenient mobile app. You get a free SSL certificate.

lightspeed 145

lightspeed POS Shopify Payment Services 145

BigCommerce

FEBRUARY 13, 2018

From mobile shopping to online payment encryption and beyond, ecommerce encompasses a wide variety of data, systems, and tools for both online buyers and sellers. 1992 Book Stacks Unlimited launches as one of the first online marketplaces for books. 1998 PayPal launches as an online payment system. is founded.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Because customers demand it. Why focus on omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

BigCommerce

NOVEMBER 2, 2017

This post will teach you exactly how to do that, subsequently increasing sales, revenue, and customer loyalty. How to Drive Ecommerce Traffic and Convert Customers. The importance of mobile and social optimization ( 89% of smartphone usage is spent on social media apps! ) How to Drive Traffic to Your Online Store.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

Wiser

JUNE 26, 2018

The key to their success lies in the strategic use of omni-channel efforts to connect the customer directly with the company. How do successful businesses allow the customer’s in person experience to be online and mobile friendly? Allow your customers to pick-up online purchases in your location.

Retail 105

Retail Shipping Costs Social Media Omnichannel 105

BigCommerce

APRIL 18, 2018

Online retailers can take this to the next level by diving into rich user data that lets ecommerce businesses track more advanced KPIs at a behavioral level. For example, transactions are expected to be made by the highest engaging customers and visitors to your site. A repeat customer can provide a ton of value to a business.

Download 418

Download eCommerce Social Media Shopping Carts 418

Algopix

JULY 1, 2023

GoDataFeed GoDataFeed is a multichannel listing software that specializes in feed management and optimization for online retailers. Automated Notifications: Set up automated notifications to keep customers informed about their order status, shipping, and delivery.

Multi-channel 106

Multi-channel Channel Multichannel eCommerce 106

ESW

MAY 28, 2019

In fact, if stores don’t offer free shipping, they will see their customers going elsewhere. Industry analyst James Melton says almost 70 percent of the largest online retailers offer some form of free shipping. Simplify Checkout, Especially for Mobile Shopping. Customers spend more if it is easy to do so.

Shipping Costs 94

Shipping Costs Shipping Customer Loyalty Technology 94

ROI Revolution

MARCH 12, 2020

Google transitioned its Cloud Next 2020 conference to be held online, and Adobe did the same with their annual Adobe Summit conference. Additional canceled conferences include Mobile World Congress , South by Southwest , Shoptalk , Shopify Unite , and Google I/O , among many more.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Kibo

MAY 14, 2014

Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer. Pioneering brands and retailers view the shifting landscape as an opportunity to break ahead of the pack and reap the rewards.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Fabric

AUGUST 8, 2023

According to another survey, 85% of online shoppers said that a poor delivery experience would prevent them from ordering from an online retailer again. Newstore Newstore is a cloud-based order management system with a mobile-first approach. That’s where modern order management comes into play.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Sign up for our weekly newsletter.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357