Korona

NOVEMBER 10, 2022

It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. However, by increasing customer retention by 5% , profits can increase by 25-95%.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Optimizely

MAY 15, 2018

In this session, you can learn about the latest developments in social commerce, the technologies that underpin these advancements, and how you best take advantage of this to help improve your customer retention strategies, and expand your business. Don Davis, Editor at Large, Internet Retailer. Wednesday: June 06.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Groove

JULY 19, 2019

This is where customer loyalty programs come into play. What is a Customer Loyalty App? Customer loyalty apps enable online retailers to reward customers based on predetermined criteria. These programs are designed to encourage repeat purchases, increase customer satisfaction and lifetime purchase value.

Recommendation 270

Recommendation eCommerce Customer Loyalty Customer Retention 270

Retail TouchPoints

FEBRUARY 2, 2021

Retailers had no options this year other than to throw their full weight behind digital sales, and it paid off. Alongside this steep uptick in online sales is the rise of a familiar mobile communications platform: WhatsApp.

Mobile 223

Mobile Customer Retention Games Omnichannel 223

Algopix

APRIL 14, 2024

Sofia Giussani – BHFO Sofia Giussani at BHFO leverages her extensive experience in digital marketing to oversee strategies that optimize online sales and customer retention, adapting to the fast-paced fashion sector’s demands. LinkedIn 20. LinkedIn Why Follow Influencers?

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Omnichannel Shopping Leading to Better Customer Retention.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. Two of the best ways you can capitalize on this are by leveraging segmentation and personalization.

eCommerce 109

eCommerce Recommendation Accessories Customer Loyalty 109

365 Retail

AUGUST 2, 2021

As eCommerce demand grew exponentially in 2020—with online sales in the UK growing by 46% ; the largest increase in more than a decade — so too did consumer demand for slick, seamless and personalised online shopping journeys.

Customer Retention 109

Customer Retention Arts Operations eCommerce 109

Omnisend

MAY 24, 2021

Today, customer analytics comes in the form of software, which ecommerce retailers and marketers can use to automatically capture customer data in real-time. With your customer data intelligently organized into intuitive segments, your messaging is always going to be relevant, personal, and timely.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

RetailMinded

AUGUST 25, 2023

Maximize Email Marketing Tactics for Re-engagement Email marketing remains a powerful tool for customer retention and re-engagement. It allows you to communicate directly with your customers, offer them exclusive deals, and update them on new product lines or changes in policies.

Improvements 52

Improvements Social Media SEO Customer Retention 52

BigCommerce

FEBRUARY 23, 2018

However, certain types of internet retailers will see greater value from a loyalty program. These retailers have the following characteristics: 1. Online retailers who receive a steady stream of at least ten or more orders a month will see greater benefit from a reward program. Customer retention rate.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

iVend

MARCH 14, 2023

A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’. Using mobile POS engages shoppers, and sets a retailer apart from the competition.

POS 90

POS Point of Sale Mobile Payment Services 90

Retalon

AUGUST 22, 2023

To stay competitive in this fast-paced environment, online retailers need to closely track and analyze key performance indicators (KPIs) that measure the health and success of their business. Customer Retention Rate Definition The customer retention rate is the percentage of customers you retain over a given time period.

X-cart 41

X-cart Shipping Costs eCommerce Definition 41

365 Retail

MAY 19, 2021

We see you have experienced 124% rise in revenues recently, is that a reflection of the retail industry’s desire to improve its online search and discovery tools? I think it’s more to do with an industry-wide realignment of brand identity which now values customer retention at least as highly as customer acquisition.

Online Retail 52

Online Retail Customer Retention Consumer Improvements 52

Smile.io

MAY 4, 2022

In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

Ecommerce Platforms

MAY 2, 2018

Behind every successful online retail store lies tactical strategies, powerful tools, and dedication. This is a raw podcast created for online retailers by online retailers. If you are selling in the online world, but feel stuck, the Ecommerce Momentum podcast is the place for you. Ecommerce Podcast.

eCommerce 187

eCommerce Small Business Retail Online Retail eCommerce Marketing 187

365 Retail

NOVEMBER 1, 2022

This has been a continuous trend for online retailers slowly following suit by adding an online marketplace section on their websites. Even though there are new marketplaces popping up everywhere creating a smooth interface is still crucial to providing customers with an enjoyable shopping experience.

Payment Services 52

Payment Services eCommerce Clothing Customer Retention 52

Omnisend

DECEMBER 15, 2020

Proper implementation of an omnichannel customer support strategy has a significant impact on a company’s revenue and can bring with it other benefits and advantages, including: Faster resolution of customer cases. Reducing agents’ time handling customer requests. Higher customer satisfaction rates.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Korona

FEBRUARY 9, 2023

If a retailer does not provide this guarantee, consumers become suspicious and avoid purchasing the product. Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. What are the key performance indicators of retail? × Get Started with KORONA POS today!

Improvements 98

Improvements Payment Services POS Payments 98

Lemonstand

APRIL 12, 2018

But that’s just the start: It’s now time to convince that customer to return again and again … and again. Customer retention. Indeed, online retail startups are so focused on growth and customer acquisition that customer retention becomes a bit of an afterthought. Why let them get away?

Customer Retention 62

Customer Retention Customer Payment Services Payments 62

365 Retail

JANUARY 31, 2022

Whilst adding a raft of new logos in H2 2021 to the roster of brands and retailers already working with MoEngage, including Nestlé, Travelodge and Deutsche Telekom, it was also able to maintain customer retention globally of 97%.

Customer Retention 52

Customer Retention Mobile Technology Games 52

lateshipment

APRIL 1, 2020

Shipping is the most important factor in any online shopper’s decision criteria. Providing quick deliveries at the location and time of choice with a variety of payment options is a must in the modern world of online retail. Over 90% of customers read reviews before making an online purchase.

Improvements 225

Improvements Payment Services Customer Shipping Costs 225

Ecommerce Platforms

NOVEMBER 11, 2019

Put differently, an ecommerce retailer needs customers to hit the checkout button over and over again. . It precisely works for both brick and mortar stores, and online retailers in a pretty much incisive way. . Keeping your customers constantly motivated is one essential move a seller needs to put careful thought into.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

GetElastic

SEPTEMBER 2, 2019

From sending notifications in preferred time-slot to recommending products based on preferences and browsing behaviour to sending promotional offers suited to individual preferences, in numerous ways IoT device ecosystem in the context of ecommerce can improve customer experience. How is IoT impacting ecommerce?

Payments 153

Payments Payment Services eCommerce Supplies 153

Optimizely

JULY 31, 2018

This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Kissmetrics

APRIL 30, 2021

Loyal, repeat customers are worth 10x more than their first purchase. Increase your customer retention rate by 5 percent , and you can increase your profits by 25 percent. Encourage your customers to spend a minimum amount by offering a discount. It encourages customers to spend more to meet the requirement.

Shipping Costs 278

Shipping Costs Shipping eCommerce Definition 278

365 Retail

NOVEMBER 14, 2022

You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention. A strategy to help do this is product bundling: offering items that are commonly bought together to your customers.

Payment Services 57

Payment Services Shipping Costs Merchant Services Order Fulfillment 57

Smile.io

SEPTEMBER 19, 2023

Amazon is one of the most popular examples of an online marketplace Crafting your pricing strategy Pricing strategies lie at the heart of any successful online retail or marketplace business. They encompass the art and science of determining the optimal price for products or services offered to customers.

Shipping Costs 81

Shipping Costs Merchant Services Arts Shopify 81

BigCommerce

APRIL 18, 2018

Online retailers can take this to the next level by diving into rich user data that lets ecommerce businesses track more advanced KPIs at a behavioral level. For example, transactions are expected to be made by the highest engaging customers and visitors to your site. A repeat customer can provide a ton of value to a business.

Download 418

Download eCommerce Social Media Shopping Carts 418

Omnisend

MAY 18, 2021

These transactions, via online retail stores, are known as CBD ecommerce. Learn ways your business can navigate this niche and begin selling CBD via online stores. Appeal to your customers and ensure a high customer retention rate by utilizing marketing automation. The Top CBD Ecommerce Trends.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

RetailMinded

MARCH 31, 2021

Post-Covid, maximising customer lifetime value is going to become even more essential. Recently, we’ve seen data supporting the value of retention vs. acquisition like improving customer retention 5% increases profits by up to 95%. .

Merchant Services 92

Merchant Services ACH Shipping Costs Fulfillment 92

GetElastic

SEPTEMBER 2, 2019

From sending notifications in preferred time-slot to recommending products based on preferences and browsing behaviour to sending promotional offers suited to individual preferences, in numerous ways IoT device ecosystem in the context of ecommerce can improve customer experience. How is IoT impacting ecommerce?

Payments 113

Payments Payment Services eCommerce Supplies 113

Inflow Insights

JANUARY 24, 2022

It also focuses on building customer loyalty. Loyal customers decrease the cost of acquiring new customers while increasing the number and value of sales. They’re one of the most investments an online retailer can make, but they’re not always easy to find. How Do Social Media & Customer Loyalty Work?

Social Media 119

Social Media Customer Loyalty Customer Customer Retention 119

Lemonstand

JUNE 22, 2017

Seamless online shopping experiences are hard to come by. Far too many eCommerce stores are difficult to navigate, and with the competition being no more than a click away, online retailers cannot afford to have poorly-designed sites. The customer can then sign-up on the confirmation page when checkout is complete.

eCommerce 80

eCommerce Multi-channel Shopping Carts Customer Retention 80

Retail TouchPoints

SEPTEMBER 21, 2021

Jennifer Ives, SVP of Global Partnerships for 3Pillar Global, discusses why strong customer retention is the basis for successful customer acquisition: “COVID created a retention need for retailers, and customer service is key. You want to customer service the heck out of your customers.

Payments 237

Payments Payment Services Customer Experience Social Media 237

lateshipment

FEBRUARY 14, 2020

Most eCommerce retail businesses leave no stone unturned to provide shoppers a stellar shopping experience until checkout. In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. Improve Customer Retention and Customer Lifetime Value (CLV).

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

retailnext

SEPTEMBER 26, 2019

No lines, lots of choices, affordable deals, shop anytime and anywhere – these are just some of the many reasons why 51 percent of Americans prefer to shop online. Needless to say, the online retail industry has gotten bigger. Check out these email marketing strategies to promote your retail shop: Automate emails.

Marketing 52

Marketing Social Media Retail Customer Retention 52