Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. In the past year, the industry has seen multiple multi-million-dollar lawsuits filed and settled against well-established brands such as Dunkin’ and H&M.

Gifts 274

Gifts Payment Services Payments Multi-channel 274

Smile.io

MAY 22, 2020

Valued at $523 billion, the beauty industry has scaled dramatically over the last decade, becoming more innovative and trend-focussed, with many brands finding unique ways to own the customer journey. Here are 5 ways to successfully build loyalty into your beauty brand: 1.

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

Algopix

JANUARY 22, 2024

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Algopix

DECEMBER 2, 2020

No matter the industry, customers today have more ways to research their options than ever before. Customer experiences are the ultimate deciding factor that separates successful companies from the rest. And how are companies using AI classification to revolutionize the customer experience? Catalog Price Optimization.

Customer Experience 78

Customer Experience Improvements Management Customer 78

RetailMinded

JANUARY 10, 2024

In fact, this is a huge appeal to customers across the generations and has opportunities that appeal to many categories that include home decor, beauty and wellness, accessories and fashion, paper goods, pet products, kids and baby goods, and jewelry. Do you offer a multi-carrier shipping strategy? Why or why not? Learn more here.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. Whether you are looking to build a chatbot for customer service, lead generation, or e-commerce, there is chatbot builder software that can meet your needs.

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . Go to the top.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. Reading Time: 7 minutes.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. This streamlines marketing efforts and enhances customer experiences. Look for software providers that offer reliable support channels and educational materials.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. But, great retailers know that services go a long way to making it a memorable experience that customers want to repeat. Shopping seamlessly.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

JULY 21, 2021

From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Simply select your preferred theme, customize it to your liking, and upload your first products. This works wonders if you're looking to get into multi-channel selling.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Retalon

APRIL 27, 2021

Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. And fortunately, the rise of online channels has not completely condemned brick-and-mortar retail to the history books. to optimize inventory for gross margins.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Retalon

SEPTEMBER 3, 2021

In order to mitigate the inevitable fallout and capitalize on the changes in the industry, retailers should take a multi-pronged approach that involves investing in retail technology and re-imagining the classic brick and mortar store. This may have have artificially propped up demand for products that will not sustain in the coming years.

eCommerce 41

eCommerce Retail Multi-channel eCommerce Platforms 41

SellBrite

FEBRUARY 27, 2019

Specifically, both use unique, custom-made product packaging design as a tangible representation of what they each stand for. Both brands have managed to create the expectation of exceptional customer experience and quality—with their packaging. Carry the online customer experience into the real world.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

SellBrite

SEPTEMBER 1, 2020

In this article, we’ll teach you how to brand, design, and launch an eBay Store that attracts your target customers and boosts your presence on the marketplace. While you can use your seller username for this, we recommend choosing something that looks more professional and describes what your store offers. Customize your design.

Subscription 137

Subscription Shipping Costs Jewelry Article 137

SellBrite

MARCH 30, 2018

Customer Service / Advocacy / Loyalty. I look at it as less of a Jedi mind trick and more of a cobbler, delicately inspecting, tweaking, and improving your store’s language, pricing strategy, customer personas, and more. The tools are grouped into five main categories: Marketing. Business / Product Management. Miscellaneous.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Email Audience

FEBRUARY 10, 2020

Email marketing lets you connect with your customers, engage with them and build meaningful, long-lasting relationships. Email marketing is a very very effective channel. Has over 11 million active customers with a total audience of 4 billion. Email marketing is key to stay in touch with your customer base.

eCommerce 81

eCommerce Small Business Retail Multi-channel Marketing 81

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This means that with BetterCommerce the power is given to the user to decide how the commerce platform can be customized or implemented. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Who are Revel's Customers? A Brief Background.

POS 118

POS Payment Services Payments Point of Sale 118

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. HubSpot CRM Pricing: Free, plus paid options for additional features HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. What are the Best Shopify Apps in 2023?

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Algopix

NOVEMBER 6, 2023

One strategy that has become increasingly important in this pursuit is multi-platform analysis. These platforms offer a vast customer base, streamlined logistics, and access to a global market. This is where multi-platform analysis becomes a critical strategy for success. What Is Multi-Platform Analysis?

Multi-channel 116

Multi-channel eCommerce Order Fulfillment Social Media 116

SellBrite

OCTOBER 16, 2019

B2B buyers may also receive discounts for placing bulk orders or for being longtime customers. In fact, 74% of B2B buyers say that buying from a website is more convenient than placing an order with a sales representative, and 57% of B2B customers want access to their accounts online, according to Forrester. Decision-makers.

B2B 90

B2B eCommerce B2C Merchant Services 90

SellBrite

JULY 14, 2020

These stores can be anything from a brand-new “starter kit” to a full-fledged business with an established base of loyal customers. A store that requires more work to build up an audience should be priced lower than a store with an established customer base and email list to boot. Shopify recommends an inspection period.

Shopify 101

Shopify Shipping Costs Payment Services Payments 101

eCommerce CEO

DECEMBER 5, 2017

Without it, you risk your customers going straight to your competition. 3dcart works with more than 100 payment gateways, giving you and your customers the flexibility you need to choose the ones you need. You can customize the details with just a few clicks to make it better match your brand. The themes seem a little off.

3dcart 40

3dcart Shipping Costs Merchant Services Payment Services 40

Korona

JANUARY 27, 2022

Effective inventory management helps you meet your customers’ demands and generate sales. The physical inventory of products is held in the store or warehouse to sell to customers at a brick and mortar or eCommerce shop. Inventory management allows retailers to meet customer demand without running out of stock or oversupply. .

Small Business Retail 52

Small Business Retail Shipping Costs POS Retail 52

eCommerce CEO

JANUARY 30, 2019

It’s better for small/simple stores like a local cake shop that wants to allow local customers place orders online. You’d be better off with BigCommerce, Shopify, or WooCommerce, especially if you sell products on multiple channels. Although they are losing lots of customers to Shopify, they are also gaining a bit from other platforms.

Shipping Costs 49

Shipping Costs eCommerce Volusion Drop Ship 49

Ecommerce Platforms

JULY 15, 2020

You can “stock” a wide selection of amazing products for your customers to choose from, without having to worry about the headaches of things like storing and shipping items. The choices are plentiful, but if you choose the wrong one you may end up with some hefty charges and angry customers. Custom rates. ??. In a hurry?

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. Customer service.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. As a result, many experts are recommending alternate approaches to success for 2018. Community Building, Customer Engagement & CRM. Omni-Channel Management. Customer service.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Also, the North American B2B eCommerce market is expected to hit $1.8

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Ecommerce Platforms

FEBRUARY 7, 2019

In this Magento review, we'll outline the platform's best features, along with things like pricing and customer support. . It’s the exact reason why the rates are so high and why all the Magento customers are large corporations. Everything from marketing to customer segmentation is included. Customer service.

Magento 32

Magento Shipping Costs eCommerce Payment Services 32

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Training your customers to use the new B2B tools is important for adoption.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417