RTP blog

DECEMBER 14, 2018

Competition from e-Commerce, technological innovations and new consumer expectations have triggered a revolution in retail that is redefining the shopping experience. From high-end luxury boutiques to big-box discount outlets, retailers are looking for new ways to attract and retain customers.

Retail 150

Retail eCommerce Technology POS eCommerce 150

GetElastic

JANUARY 24, 2018

Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Fragmented Customer Experiences. These de-facto silos also mean there could be three “versions” of the same customer in three different systems.

eCommerce 125

eCommerce Customer Experience Customer eCommerce Software 125

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). And no ecommerce technology comes closer does that better than checkout-less shopping. Customers can order, and just say “I’ll pay with Google.”

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). And no ecommerce technology comes closer does that better than checkout-less shopping. Customers can order, and just say “I’ll pay with Google.” Grab it and go.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Optimizely

AUGUST 15, 2018

As the Editor in Chief for Shopify Plus , Aaron has deep insights into the rapidly changing world of ecommerce — especially how new brands are building audiences of loyal and engaged customers. He’s keeping an eye on everything from augmented reality to China’s mobile-first ecomm infrastructure, and has an opinion on it all.

eCommerce 305

eCommerce Marketing Mobile Shopify 305

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform to ensure it can meet the increasingly complex demands of today’s digital market.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

BigCommerce

JANUARY 23, 2018

Agile marketing that gets these brands to the forefront of customer conversion in a more compelling way than traditional companies. There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner. SUCCESSFUL ECOMMERCE REPLATFORMING EXAMPLES.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Fabric

SEPTEMBER 22, 2023

In e-commerce, monolithic designs lead to unified and self-contained systems that handle various aspects of an online store, including catalog management, cart and checkout, payment processing, order management, customer management, and more. For many e-commerce businesses, a monolith is all they’ll need.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

BigCommerce

JUNE 5, 2018

Businesses are living in an era of wealth, liquidity and mobility. Tech debt from historic open source or custom-built ecommerce technology solutions slow down internal decision making and threaten internal innovation and testing. Businesses using this model are typically using SaaS or open source technologies.

Payment Services 340

Payment Services eCommerce Marketing eCommerce Marketing 340

BigCommerce

FEBRUARY 13, 2018

The ability to speak directly to your customers and make adjustments has never been easier. What is Ecommerce? Essentially, ecommerce (or electronic commerce) is the buying and selling of goods (or services) on the internet. Training your customers to use the new B2B tools is important for adoption. is founded.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

MAY 4, 2018

From product pages that rank highly for both text and voice search, to enviable mobile conversion rates (and an even better checkout workflow), Kelty is winning consumer hearts and minds from their much larger competitors. Mobile conversion rate is up 272% and mobile revenue is up 193% since this time last year!”.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. There are 3 main ways to classify the different types of ecommerce platforms: Open Source. CaaS (Commerce as a Service).

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

ROI Revolution

JUNE 17, 2019

See how Susan Tynan grew her online business and expanded a mostly nonexistent market, all by keeping one strategy as her guiding north star: putting the customer first. True Grit: A Warrior’s Mettle Builds an Ecommerce Brand. Don’t Be a Blockbuster in a Netflix World: Why Shifting Your Focus to Mobile Is Inescapable.

eCommerce 100

eCommerce Internet Retail B2B B2C 100

BigCommerce

OCTOBER 20, 2017

customers get the same level of quality and service. All the while, they will need their ecommerce site to function amidst the complexities of: bulk orders and order minimums. personalized customer pricing. Upgrade Your B2B Ecommerce Software. Avoid the Doom Loop and Go Mobile Already! LTL shipping. Clarion Safety.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Ecommerce Platforms

FEBRUARY 18, 2023

Wide range of ecommerce options Powerful and scalable site builder Easy to use environment Lots of different integrations and add-ons Multi-channel selling (with multiple currencies) Excellent community and customer support Various theme and customization options Secure sales Analytics and reporting built-in Integrations with social media Cons ?

Shopify 104

Shopify Payment Services Shipping Costs Social Media 104

BigCommerce

OCTOBER 26, 2017

Ensure Your Technology is Scalable. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. For instance, you want a platform that provides out-of-the-box features for many of the standard processes that come with cross-border commerce. Customer groups. Health Goods.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

GetElastic

JUNE 7, 2016

At Elastic Path we work with leading B2C and B2B organizations to help them deliver enterprise e-commerce that is flexible and open. Our Gartner rated e-commerce technology has enabled companies like Virgin Media to transact with customers in new and disruptive ways.

Omnichannel 113

Omnichannel eCommerce Multi-channel eCommerce Technology 113

GetElastic

AUGUST 17, 2020

Objectives can include: Increased share of wallet from existing customers Incremental revenue from new customers. Increased customer loyalty obtained by making buyers’ jobs easier, as evidenced by increased lifetime value of each customer. Enhanced competitive advantage vs. non-Ecommerce enabled competitors.

Document 113

Document eCommerce Platforms B2B eCommerce 113

Inflow Insights

MARCH 27, 2018

Each year we analyze leading eCommerce sites across dozens of categories to identify what features and technology they’re using. We also run dozens of A/B tests for our own eCommerce clients. Here are the top trends found on best-in-class eCommerce sites in 2018, including: Popular Gallery Page Features.

eCommerce 105

eCommerce Mobile Recommendation eCommerce Technology 105

Omnisend

JANUARY 13, 2023

WooCommerce is the most popular ecommerce solution. According to Builtwith , it’s on 23% of websites using ecommerce technologies: WooCommerce offers a lot of flexibility and customization options, which is one of the reasons it’s in our list of the best ecommerce platforms for 2023. Reading Time: 7 minutes.

WooCommerce 103

WooCommerce eCommerce Mobile Other 103

Ecommerce Platforms

APRIL 5, 2023

The site’s carousel-style header provides an instant insight into what customers can access from the brand, quickly grabbing attention with colorful graphics. My favorite thing about this website has to be the custom hover animations, which rapidly bring each section of the site to life with dynamic movement.

Social Media 104

Social Media Payments Multi-channel Jewelry 104

BigCommerce

JULY 9, 2018

The journey Skullcandy took to launch an award-winning ecommerce site took many twists and turns but wasn’t atypical for BigCommerce customers. Executive Summary: Moving from Salesforce Commerce Cloud to BigCommerce. Skullcandy’s main goal was to get customers to its most valuable pages as quickly as possible.

BigCommerce 158

BigCommerce Games eCommerce Mobile 158

GetElastic

OCTOBER 18, 2021

We had winners and losers, and the common denominator between winning and losing came down to agility to transform customer engagement or the fact that the business was deemed “essential” by the government. Now that life is getting back to some normalcy just having a shopping cart online or mobile app is not going to be enough.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. Multi-touchpoint commerce. B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

MagentoBrain

NOVEMBER 29, 2022

Customer support is a huge asset of paid platforms. the availability of integrated e-commerce technologies and the capacity to connect external ones. A community build can be installed and customized even without technical knowledge. Progressive web application technology is supported by Magento.

eCommerce 52

eCommerce Magento SEO WooCommerce 52

GetElastic

FEBRUARY 1, 2018

Lessons learned back in the days of single-screen ecommerce did not adequately prepare us for selling in the age of mobile, augmented reality, conversational commerce, or “thing” commerce. Let’s look at this from the customer’s perspective.

Presentation 135

Presentation Recommendation Mobile Management 135

Ecommerce Platforms

AUGUST 24, 2020

Userlike is a live chat software specifically designed to integrate with your existing website or eCommerce technology. Customer messaging. Userlike is convenient solution, designed to improve customer communication for support staff, sales agents, managers, and customers alike. Desktop, iPad, and mobile solution.

Live Chat 104

Live Chat Payment Services Improvements Technology 104

ecomdash

SEPTEMBER 11, 2018

For starters, AR tech is mostly for mobile devices, and mobile ecommerce is growing in leaps and bounds. According to eMarketer , mobile ecommerce sales grew 24.8% of all ecommerce sales for that year. Moreover, the customers themselves are saying they want it. between 2016 and 2017, making up 58.9%

eCommerce 110

eCommerce Mobile eCommerce Clothing Mobile 110

SellBrite

MARCH 15, 2021

According to BuiltWith, WooCommerce has 30% of the market share for websites using ecommerce technologies. Its popularity isn’t a surprise—the tool offers plenty of store customization features and is free to use. This can negatively impact your customers’ experience with your store. Expect to spend: $6.99-$30 (monthly).

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

BigCommerce

MAY 15, 2018

I started recommending SaaS ecommerce platforms to my customers, but many initially pushed back and were hesitant to make the move. The simple truth is that self-hosted technologies are not designed for the pace of change of business today. Not have to worry about security since SaaS ecommerce companies handle PCI compliance.

Merchant Services 419

Merchant Services Payment Services eCommerce Platforms Technology 419

BigCommerce

AUGUST 8, 2018

Whether it’s their usability, recommendations, or membership perks, Amazon wins because they do customer service right – and at scale. What many businesses don’t know, though, is that the secret to Amazon customer service success doesn’t have to mean an Amazon business size. This alone could be a huge value-add to online retailers.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231

Kibo

JULY 22, 2021

Businesses are embracing SaaS solutions for a variety of tasks, from managing customer relationships to hosting virtual conferences. Meanwhile, emerging technologies like AI, mobile-first, and headless delivery promise to take SaaS to exciting new places. In fact, revenue from SaaS services should reach $233 billion by 2022.

eCommerce Platforms 62

eCommerce Platforms eCommerce eCommerce Software Multi-channel 62

ecomdash

APRIL 4, 2019

Lately, in ecommerce , many companies have utilized artificial intelligence (AI) to improve their customer experience, shipping times, and delivery processes. Customer Service Bots. Customer service bots pop up on almost every website and even in Facebook Messenger. Recommendation Engines. Payment Services.

Technology 70

Technology Improvements Payment Services eCommerce 70

Blue Acorn

NOVEMBER 28, 2017

It should be noted that though not a focus of this post, there are numerous B2B digital commerce growth and efficiencies opportunities that have become available to furniture brands in the past couple years. all ecommerce stores need a shopping cart) means that you don’t have to reinvent the wheel. Strategies-First. The Aha Moment.

eCommerce 117

eCommerce Retail Shipping Costs Definition 117

Ecommerce Platforms

OCTOBER 15, 2018

They found out that this group of customers were hungry for the same system capabilities as B2C users, but were stuck with options that seemingly only favored the latter. Customer segmentation itself was an issue. So, would Zoey be an ideal platform for your B2B ecommerce site? Customer Management. Well, let’s find out….

eCommerce Platforms 142

eCommerce Platforms B2B Payment Services Merchant Services 142

ROI Revolution

JUNE 27, 2019

“It’s not about only the internet or brick-and-mortar – it’s about both” Through Bonobos he learned that customers wouldn’t order pants they hadn’t tried on. The New Retail Imperative: Be A Leader in Ecommerce Technology. So what is “The New Retail Imperative”?

SEO 84

SEO Customer Loyalty Technology Customer Experience 84

Ecommerce Platforms

MAY 1, 2020

Some industries are completely shut down, while others are forced to find new ways to serve customers. Ecommerce is an unusual breed during these times, seeing as how people need to order products online. Ecommerce Partner Responses to the COVID-19 Outbreak. The following are some of Ecommerce-Platform's partners.

eCommerce 104

eCommerce eCommerce Platforms Shopify Small Business Retail 104