Retail TouchPoints

SEPTEMBER 1, 2022

Unified commerce platform Kibo has launched Kibo Subscriptions Management, designed to help retailers drive sales and customer loyalty by enabling revenue streams from products and services offered on a subscription basis.

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Subscription Management Retail Customer Loyalty 290

Retail TouchPoints

MARCH 25, 2021

Subscriptions originally emerged as a way of creating recurring revenue models for retailers and brands. Today, subscriptions are an entire economy — the next phase of which will be defined by transforming regular customers into loyal members. Let Customers ‘Set it and Forget it’: The Recurring Products Model.

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Subscription Customer Jewelry Consumer 264

FastSpring

MARCH 8, 2024

However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities. An actively involved leadership team that gets to know customers personally. For most customers and most use cases, things just worked.

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Subscription Merchant Services Management Payments 133

Retail TouchPoints

SEPTEMBER 29, 2021

Over the past few years, the subscription economy has grown to new heights. The digital transformation of commerce and the major shifts to subscriptions were crucial for companies in all markets to find a way to survive beyond the pandemic and create new channels to thrive. What Makes Subscriptions Appealing?

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Subscription Payment Services Payments Automotive 298

Optimizely

DECEMBER 11, 2020

Ecommerce subscriptions are on the rise across all verticals, from Health & Beauty to Sports. You’d be surprised to see how many fishing subscription boxes exist!) According to Shopify , brands can turn any product or service into a subscription these days. Subscription data from ReCharge is no different.

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Subscription Beauty and Health Payments eCommerce 370

Retail TouchPoints

JUNE 24, 2022

“Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket ships to unicorn status. In fact, there’s strong evidence that subscriptions are still in a growth mode, albeit a slower one than previously.

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Subscription Beauty and Health Shipping Costs Consumer 290

Forrester eCommerce

MARCH 27, 2024

If your approach to helping customers succeed is spread across account management, customer service, training, sales, customer marketing, etc., you’ll get a great return by consolidating it.

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Customer Subscription Technology Management 228

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, through a subscription-based model. Before we jump in, It is important that we all understand the three most common categories of subscription programs that are used across the internet. Types of Subscription Programs. Replenishment.

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Subscription Shopify Merchant Services Shipping Costs 195

Groove

NOVEMBER 21, 2022

In order to turn one-time purchasers into loyal repeat customers, merchants got creative. These retailers started to give customers branded copper coins, with little to no numismatic value. We can then reward these customers based on their behavior on (and off) our site. For Merchants: Customer Acquisition Costs.

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Forrester eCommerce

FEBRUARY 8, 2023

Consumers shared their attitudes towards subscriptions - see key highlights.

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Subscription Consumer B2C Customer 370

Retail TouchPoints

MARCH 7, 2022

Fresh is best for premium natural pet food brand Lily’s Kitchen , and refreshing its ecommerce strategy through subscription offerings has resulted in increased sales generating recurring revenue. Lily’s Kitchen was able to integrate the Ordergroove subscription tools into its existing ecommerce platform.

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Subscription eCommerce Platforms eCommerce Management 299

FastSpring

NOVEMBER 2, 2023

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! 1ClickPay, Trial Hopping Prevention, and Offers API are designed to boost your conversion rates and increase customer lifetime value. Check out our 1ClickPay product announcement. Interested?

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Subscription Payments Payment Services Document 139

Retail TouchPoints

JANUARY 19, 2022

7-Eleven has joined a growing roster of grocery and convenience chains offering subscription delivery with the debut of the 7NOW Gold Pass service. 7-Eleven first launched delivery in 2018 via the 7NOW app. Now, for $5.95

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Subscription Customer eCommerce Customer Experience 264

Ecommerce Platforms

SEPTEMBER 9, 2022

If you’re looking for free and cheap subscription billing software, you’re in the right place. Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package. Limitations on number of customers and transactions in each package.

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Subscription Payment Services Payments PayPal 197

Retail TouchPoints

MARCH 22, 2023

Petco has teamed up with Freshpet to offer subscription delivery of fresh dog food as consumer interest in direct-to-doorstep pet meal plans increases. Our partnership with Petco allows us to deliver on both, creating customized healthy meal plans delivered to consumers’ doorsteps.”

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Subscription Omnichannel Consumer Customer 260

Retail TouchPoints

DECEMBER 22, 2022

Dollar Shave Club is migrating its homegrown subscription technology to the Ordergroove platform, in partnership with Shopify Plus. The “subscription-first” DTC brand is seeking to move away from building and maintaining out-of-the-box capabilities to creating differentiated subscription experiences for its members.

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Subscription Multichannel Shopify Operations 182

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, with a Shopify subscriptions app. Before we jump in, We all must understand the three most common categories of subscription programs that are used across the internet. A fairly well-known example of this subscription type is Bespoke Post.

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Subscription Shopify Merchant Services Payment Services 195

Ecommerce Platforms

MAY 9, 2022

The best subscription billing software can make life running your own business a lot easier. With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. That’s where the power of subscription billing software comes in.

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Subscription Payment Services Merchant Services Payments 196

Ecommerce Platforms

JUNE 20, 2022

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. There's a reason so many subscription-based business models seem to be popping up.

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Subscription Shipping Costs Merchant Services Payment Services 220

Retail TouchPoints

APRIL 9, 2024

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. As early as late summer, Best Buy customers in the U.S. As early as late summer, Best Buy customers in the U.S.

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Customer Subscription Customer Experience Technology 290

Forrester eCommerce

OCTOBER 14, 2021

Subscription offerings from brands and retailers have been popping up everywhere. But as many subscription services have found — and Rent the Runway’s recent IPO filings also underscore — creating a compelling subscription includes getting customers to subscribe and then keeping them subscribed, with continued value from that subscription.

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Retail TouchPoints

MAY 5, 2021

Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 The subscription program will initially run for 90 days nationwide, mirroring a three-month pilot that is currently running in more than 100 stores near Augusta, Ga., and Columbia, S.C. and Columbia, S.C.

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Subscription Food and Beverages Customer Retail 299

Kissmetrics

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. If you do it right, you could benefit from a loyal customer base, regular billing, predictable financials, and enhanced brand profile. Why Should You Launch a Subscription Box?

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Subscription Shipping Costs Payment Services Payments 265

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. consumer now pays for four different video streaming subscriptions. Blue Apron, Freshly and HelloFresh are among the businesses that saw a flood of new customers in 2020; and. The average U.S.

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Subscription Merchant Services Shipping Costs Food and Beverages 279

Forrester eCommerce

NOVEMBER 20, 2020

Subscriptions link the value propositions of customer usage to outcomes. To achieve this business model, traditional product companies need to reinvent innovation cycles, product development approaches, sales and marketing tactics, and customer support functions.

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Subscription Customer Marketing Customer Experience 242

Retail TouchPoints

SEPTEMBER 13, 2022

Rent the Runway will lay off nearly one-quarter of its corporate employees as it seeks to deal with a decrease in active subscriptions in fiscal Q2 2022, which ended July 31, 2022, compared to fiscal Q1. Despite the decrease, the number of active subscribers was still 27% higher than the 97,614 figure from the same period in 2021. .

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Subscription Customer Experience Operations Improvements 292

RetailDive

JANUARY 25, 2024

With an IPO on the horizon, the BNPL firm is offering customers a subscription service for $7.99 per month.

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Subscription Customer 110

Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers.

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Subscription Jewelry Accessories Toys 261

Retail TouchPoints

JUNE 29, 2020

The Shift To Subscription Models. Businesses across many industries are shifting toward a new business model, one driven by subscriptions rather than singular product purchases. The advantages of a subscription-based business are clear. In fact, this category of subscription has the highest conversion, at 65%.

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Subscription Shipping Costs Multi-channel Consumer 290

RetailDive

APRIL 23, 2024

The new service, which has a monthly fee, offers free delivery on orders over $35 from Whole Foods, Amazon Fresh and grocers partnered with the e-tailer.

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Subscription Customer 118

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. Membership club Vivrelle , which provides access to a shared closet of designer handbags, jewelry and diamonds, has secured $26 million in Series A funding.

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Subscription Jewelry Fashion Operations 299

Forrester eCommerce

JULY 14, 2022

Instead of offering monthly or annual subscriptions to in-car features, align them to customer mobility moments in ways that address customer pain.

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Subscription Mobile Customer Automotive 195

Retail TouchPoints

SEPTEMBER 21, 2021

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch of Freestyle, a personalized shopping experience that allows anyone to buy items anytime without being a current subscriber. Because the experience — which is available now for U.S.

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Subscription Fashion Accessories Recommendation 252

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue. Recharge Subscriptions.

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Subscription Shopify Merchant Services Shipping Costs 118

Forrester eCommerce

DECEMBER 3, 2020

The subscription model offers new opportunities for businesses to enhance the value of their offerings as they become more embedded in the changing context of their clients’ customer journeys. But companies need to have the right metrics in place to be able to support the shift of the underlying value equation.

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Subscription Customer Customer Loyalty Customer Experience 254

Ecommerce Platforms

APRIL 5, 2023

The best subscription ecommerce platform gives today’s business owners an exceptional way to increase the lifetime value of their customers, and unlock recurring revenue. With a subscription platform, companies can sell everything from packages of crucial products delivered on a monthly basis, to webinar and online course access.

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eCommerce Platforms Subscription Payment Services eCommerce 104

Forrester eCommerce

JUNE 13, 2022

Elucidate Subscription-Based Hardware Offerings Public cloud innovations influence your technology decisions in many ways. I receive many client calls around evolving subscription-based hardware, and those discussions reveal their confusions. Cloud pricing is shaping the pricing for on-premises data center infrastructure.

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