Inflow Insights

SEPTEMBER 16, 2019

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales.

Live Chat 69

Live Chat eCommerce Mobile Conversion Optimization 69

Groove

JULY 2, 2019

Abandoned carts in eCommerce aren't a new problem. Experiment With Live Chat & Chat Bots. We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Groove

MARCH 14, 2022

What is an eCommerce CMS? An eCommerce CMS , or Content Management System, is a software that allows eCommerce website owners to have control over their website even if they don’t have any technical knowledge. SaaS, or Software-as-a-Service, refers to a cloud-based CMS that website owners use to host their eCommerce stores.

eCommerce 195

eCommerce Merchant Services SEO Live Chat 195

Ecommerce Platforms

MARCH 28, 2022

Cue, live chat software. Of course, to offer decent chat functionality on your site, you'll need to use the right software. Tidio is a chat solution offering powerful live chat and chatbot tools. For example, at the time of writing, Tidio has a 4.8-star Tidio’s Live Chat.

Live Chat 211

Live Chat Shipping Costs Article Operations 211

Ecommerce Platforms

JANUARY 29, 2019

Most users struggle when trying to pick the best ecommerce software. We want to help you find your way around all that noise and point you towards the top ecommerce software in the market so that you can make an educated decision when building an online store. 1 recommendation? “What is ecommerce software, anyway?”

eCommerce Software 188

eCommerce Software eCommerce Payment Services Merchant Services 188

GetElastic

MAY 17, 2019

According to Statista, ecommerce sales are projected to grow to almost $3.5 Here are the ten best practices to build a perfect e-commerce homepage: 1. An average visitor of an ecommerce website probably wants to check out some of the products. Give Recommendations. Simple Navigation Bar.

eCommerce 166

eCommerce Live Chat Shipping Definition 166

Kissmetrics

FEBRUARY 1, 2022

Here’s how you can add social proof: Add customer reviews: Every e-commerce site has a customer reviews section because 93 percent of customers read online reviews before buying a product. Imagine you find an interesting e-commerce store with great products at affordable prices. This is true for most e-commerce sites.

Improvements 245

Improvements Live Chat SEO eCommerce 245

Omnisend

NOVEMBER 20, 2023

As you’ll discover in this Wix eCommerce review, the platform has broader and more advanced capabilities. Wix eCommerce caters to businesses of all sizes. Wix eCommerce competes with well-known ecommerce solutions, offering both ease of use and comprehensive functionality. However, that’s far from reality.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Reading Time: 8 minutes. Optimize Product Pages.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

MagentoBrain

MARCH 31, 2023

The world of ecommerce is becoming increasingly competitive, and having a visually appealing and user-friendly website is more important than ever. With its powerful features and flexibility, Magento has become a popular platform for building ecommerce stores.

eCommerce 59

eCommerce Magento Customer SEO 59

GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

Ecommerce Platforms

APRIL 30, 2020

Seeing as how the market is so large, we wanted to find out which free WordPress ecommerce plugins stand out. The conclusion is in: We believe WooCommerce serves as the best free WordPress ecommerce plugin. The question is, which free WordPress eCommerce plugins are best for your WordPress website?

eCommerce 245

eCommerce WooCommerce Payment Services Shipping Costs 245

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista. So how can you stay competitive and differentiate your ecommerce fashion brand among a saturated online clothing industry?

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Groove

JANUARY 23, 2019

Here at Groove Commerce, we think of customer experience like an umbrella covers the entire purchase cycle. These outcomes ultimately lead to the number one objective for most eCommerce businesses – increasing revenue. For example, customers pay for Amazon Prime because of the convenience and savings it provides.

Customer Experience 250

Customer Experience Improvements Customer Live Chat 250

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. This guide shows you how to write effective order cancellation emails that boost your ecommerce success. We also share some best practices and examples to inspire you. This is crucial in today’s crowded ecommerce market.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In light of that, it's no wonder that entrepreneurs are frequently finding new eCommerce-related opportunities to turn their passion into a living online. However, the right eCommerce platform is imperative to succeed in this venture.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. In this post, we’ll explain 11 online marketing strategies that B2B eCommerce stores should take advantage of, based on our decades of experience helping all kinds of businesses market themselves.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Ecommerce Platforms

NOVEMBER 2, 2021

Live shopping, or live stream shopping, combines the worlds of live streaming, social media, celebrity, and ecommerce, and it provides an interesting look into what could be in store for some facets of ecommerce selling in the future. If you're asking yourself, “What is live shopping?”

eCommerce 196

eCommerce Merchant Services Payment Services Payments 196

Smile.io

MAY 15, 2024

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs.   - High-volume commerce brands can use Smile Plus to unlock the best of what Smile.io has to offer.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Ecommerce Platforms

MAY 17, 2023

In the ecommerce world, there are dozens of tools and platforms on the market that can assist you with launching your own online store. Today, Shopify is the most popular eCommerce platform in the world. Founded in 2006, Shopify hosts over one million e-shops in approximately 150 countries. What is BigCommerce?

WooCommerce 104

WooCommerce BigCommerce Shopify eCommerce Platforms 104

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? They’re mobile.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Retail TouchPoints

JANUARY 19, 2023

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size. Who is our target consumer?”

Social Media 268

Social Media X-cart Consumer Events 268

Ecommerce Platforms

APRIL 17, 2019

This means that while web traffic is great, it doesn’t mean much for an e-commerce business. It helps e-commerce businesses elicit that “now this is what I’ve been looking for all along” feeling to squeeze your visitors down the sales funnel and make a purchase. What really counts is converting this traffic into sales.

eCommerce 123

eCommerce eCommerce Platforms Live Chat Subscription 123

GetElastic

JANUARY 7, 2019

Consumers, on average use five to six touchpoints before making a purchase – and for those multi-device shoppers their commerce journey starts and ends on smartphones. Staples is a great example of this and because of the simplicity of the page, mobile loading time won’t be an issue. 6% — unclear product details.

Mobile 141

Mobile Recommendation Live Chat Information 141

Ecommerce Platforms

JANUARY 11, 2023

You don't need us to tell you that shipping is a big part of any eCommerce business. For example, if an item is out of stock or you need to authorize a refund. For example, you can customize the following: Shipping labels. Welcome to our ShipStation review! You can also filter orders by destination, store, status, and more.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

You don't need us to tell you that shipping is a big part of any eCommerce business. For example, if an item is out of stock or you need to authorize a refund. For example, you can customize the following: Shipping labels. Welcome to our ShipStation review! You can also filter orders by destination, store, status, and more.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Omnisend

MAY 12, 2023

Source Ecommerce features Both MailerLite and Omnisend offer ecommerce features, such as supporting an ecommerce store and integrating with ecommerce platforms like Shopify and WooCommerce. Other ecommerce features offered by Omnisend include product recommendations, unique discount codes, and more.

Live Chat 78

Live Chat Shopify Social Media Omnichannel 78

Ecommerce Platforms

AUGUST 7, 2017

Landing pages and ecommerce go hand in hand. At some point, your ecommerce store needs advertisements to drive traffic. We're keen on recommending Instapage because of its beautiful templates, collaboration tools and heatmapping. For example, Instapage has a solid blog where it talks about updates and other landing page tips.

Live Chat 123

Live Chat eCommerce Webinar Recommendation 123

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. This article will show you how to write effective order cancellation emails that boost your ecommerce success. We also share some best practices and examples to inspire you.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

BigCommerce

APRIL 18, 2017

20+ years after the advent of ecommerce, consumers are still wary of providing sensitive information such as credit card details unless a retailer can prove that it is trustworthy, secure and worthy of the sale. Berkey Water is a really good example of this. Couture Candy is another good example of checkout simplicity.

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Ecommerce Platforms

JULY 21, 2021

Anyone who isn’t a complete newcomer to the world of ecommerce has likely heard of Shopify. After all, it's one of the internet's top contenders when it comes to complete ecommerce solutions. However, with the rise of all-in-one turnkey platforms like Shift4Shop , we may have stumbled across a viable competitor for the ecommerce giant.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Inflow Insights

APRIL 3, 2020

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. In this post, we’ll show you 11 online marketing strategies that B2B eCommerce stores should take advantage of. Note: Want our personalized help and recommendations to get more B2B customers online?

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

Ecommerce Platforms

JANUARY 9, 2023

Once you've connected your store with ShippingEasy, ShippingEasy automatically downloads your orders and recommends the best carrier service based on the weight of the package and destination. For example, you can add insurance, add return options, and save settings for future orders. Go to the top. So, How Does ShippingEasy Work?

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

Retail TouchPoints

NOVEMBER 5, 2020

While some aspects of an in-store retail experience just can’t be reproduced online, it is still possible for ecommerce stores to find inspiration from their brick-and-mortar counterparts. For example, if a shopper is browsing for a new dress, she can filter through sizes, colors and styles with speed and ease. Don’t ignore checkout.

Retail 206

Retail Live Chat Recommendation Social Media 206

lateshipment

APRIL 2, 2021

eCommerce works exactly the same way. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce is growing (higher, further, faster). And how you can do that, you ask?

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Ecommerce Platforms

JUNE 15, 2022

Product returns are often a nightmare for ecommerce merchants. Return Rabbit’s AI automatically displays exchange recommendations tailored to the customers’ purchase behaviors, which are more likely to catch their attention. For example, apparel might have the return reason “The item didn’t fit,” which doesn't apply to electronics.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

GetElastic

NOVEMBER 10, 2021

This is why chatbots have become such a hot commodity for ecommerce companies. In fact, ecommerce chatbot transactions are projected to amount to $112 billion by 2023. In this post we will dive a little deeper into chatbots and answer some of the top questions you might have, including: What are ecommerce chatbots?

Payment Services 78

Payment Services eCommerce Payments Banking 78