Tue.Mar 29, 2022

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There Is No Metaverse Today, But Be Prepared

Forrester eCommerce

Look Beyond The Hype To Uncover The Real Opportunities The metaverse has been a source of much promise, confusion, and speculation. Media headlines tout any extended reality (XR) experience as “the metaverse,” but it’s misleading: The metaverse doesn’t exist today; only a few precursors do. And we’re years away from the actualization of the internet’s […].

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BigCommerce 2021 Annual Report: Another Year of Digital Growth and Disruptive Innovation

BigCommerce

As the pandemic-accelerated growth of ecommerce continued into 2021, the world experienced yet another transformational year of digital growth, and…

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Able Made Pop-Up at NYC’s 1 Hotel Supports Brands’ Purpose-Driven Missions

Retail TouchPoints

Responsible athleisure brand Able Made has launched a new immersive pop-up retail experience to promote its sustainable mission-driven message at 1 Hotel Central Park in New York City. Through the partnership with 1 Hotel — properties are inspired by nature and created using reclaimed materials — Able Made has found a pop-up home that aligns with its own values to afford an eco-friendly shopping destination.

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Presumed Innovative Until Proven Guilty

Forrester eCommerce

B2B marketing leaders are not as innovative as they think they are! Join us at Forrester’s B2B Summit North America — an in-person and digital experience happening May 2–4 — to learn the tips and tricks we’ll reveal in “The CMO’s Handbook For Nurturing Innovation” that you can use to jump-start your innovation agenda. B2B […].

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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True Religion Aims to Triple Online Revenues with the Help of New Ecommerce SVP

Retail TouchPoints

True Religion plans to transform itself into a “digital-first DTC brand.” To lead the charge, the denim brand has hired ecommerce veteran Scott McCabe as its new SVP of Ecommerce. An ecommerce veteran with 25 years of experience McCabe has held leadership roles at Banana Republic, GAP , Macy’s , and Tailored Brands. “Scott’s incredible track record of growth, profitability and innovation will help propel True Religion’s rapidly expanding digital commerce business,” said Michael Buckley, CEO of T

eCommerce 264
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The Security Analyst: An Expert In A Beginner’s Clothing

Forrester eCommerce

This month, we are thrilled to announce new research: Role Profile: Security Analyst. This research is both a necessary document as well as a labor of love. I often say that security analysts have the worst job in the world, and for good reason: The hours are long, a simple mistake can have ramifications across […].

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Do QR Codes Right – Here’s How

Forrester eCommerce

Fueled by industry and pandemic forces, QR codes have shot onto the scene at every stage of the CLC. Our recently published research, which includes an analysis of over 125 QR codes, highlights several best practices Brands should use when they implement QR codes into their strategy.

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HomeGoods Turns Dreams Into Inspiration With New Digital Tool

Retail TouchPoints

HomeGoods is exploring a new kind of digital experience with the launch of HomeGoods Dream Vibes, a tool that helps shoppers turn their dreams into interior décor inspiration. The tool has its own dedicated website and provides users with a snapshot full of shoppable ideas following a three-step process. Shoppers first enter their dream through voice-to-text or text input, sharing details of the story from beginning to end.

Consumer 245
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It’s Time More CMOs Gained A Seat At The Corporate Strategy Planning Table

Forrester eCommerce

Despite the wealth of customer knowledge CMOs possess, relatively few have an active hand in corporate strategy-setting. That needs to change.

Customer 195
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How Data Collaboration Gives CPGs a 360-Degree Customer View

Retail TouchPoints

Consumer packaged goods companies in the market today need an improved way of seeing their customers. They want to deeply transform engagement and have more personalized relationships, gain the ability to measure at each point of contact, improve the efficiency and effectiveness of their campaigns and create long-term customer loyalty. The only way to improve customer satisfaction and deliver better experiences is through data, but a first-party data strategy alone isn’t enough.

Customer 244
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Mit diesen Schritten können Sie sich auf die Auswirkungen des Krieges in der Ukraine auf die Cybersicherheit vorbereiten und entsprechend handeln

Forrester eCommerce

11 Schritte, die Sie jetzt tun können, um Ihre Risiken und die Gefährdung durch Cyber-Bedrohungen im Zusammenhang mit dem Krieg zu verringern.

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3 Top Ecommerce Personalization Trends | Salsify

Salsify

Whenever a customer visits your product page, they’re telling you a story — what they click, when they bounce, how they search — it all reveals a tremendous amount about their shopping habits.

eCommerce 147
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Neem de volgende stappen om u goed voor te bereiden op het cyberveiligheidseffect van de oorlog in Oekraïne

Forrester eCommerce

Eleven things you can do now to reduce your risks and exposure to the cyber threats related to the war.

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How Pricing Mistakes Could Be Hurting Your Profits

Wiser

Pricing strategy is one of the hottest topics in the retail world, and rightly so. Having the right strategy keeps companies competitive and profitable. But, with so much information on price optimization floating around out there, and countless tips on increasing your profit margins, it can be difficult to know which strategies will actually help your bottom line.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Retail safety tracking: Improving employee engagement and retention

RetailDive

Workplace safety is important in every industry. For this reason, retailers are increasingly incorporating the power of safety management systems (SMS).

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ChannelAdvisor’s Commitment to Diversity, Equity and Inclusion

ChannelAdvisor

Without question, 2020 was a tough year. The pandemic affected our global workforce, and, like so many other organizations, we had to learn how to shift to a virtual format to protect our employees and their health. The pandemic wasn’t the only impactful event that changed our world. 2020: Our Time to Listen. For some, the murder of George Floyd opened their eyes to the racial unrest in the US and abroad.

Banking 104
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3 Ways to Reduce Staff Turnover in the Retail Industry

365 Retail

When an employee leaves your business, they take with them all the skills and experience they’ve accumulated during their time with you. Replacing these things can cost considerable amounts of time and money. Plus, there’s the hassle and expense of covering the lost productivity while you seek to fill the role again. It’s therefore in the interest of employers to reduce the rate at which staff need to be replaced.

Retail 98
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ChannelAdvisor’s Commitment to Diversity, Equity and Inclusion

ChannelAdvisor

Without question, 2020 was a tough year. The pandemic affected our global workforce, and, like so many other organizations, we had to learn how to shift to a virtual format to protect our employees and their health. The pandemic wasn’t the only impactful event that changed our world. 2020: Our Time to Listen. For some, the murder of George Floyd opened their eyes to the racial unrest in the US and abroad.

Banking 97
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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5 Tips to Move Forward with the Right Marketing Idea

Digital Doughnut

There’s a lot between thinking of a good marketing idea and making it happen for your business. Proper execution of your marketing plans can bring a lot to your business. To get there, you need actionable tips and smart decisions. That’s what this article is all about - to help you move forward with the right marketing idea.

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BJ's teams with DoorDash to offer grocery delivery

RetailDive

The service is available to customers who aren't BJ's members, but members of the club retailer are eligible for lower prices.

Customer 105
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Migrating From a Traditional eCommerce Platform to a Headless Platform: Things to Consider

Kibo

Over the last few years, the benefits of headless commerce have become well known. But maybe less widely understood is the process of moving from the traditional monolithic platform you’re now using to a new, headless solution. . The practicalities of migrating your eCommerce setup can seem overwhelming. But when done right, you can increase site speed, improve digital experience, and drive up ROI.

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PREIT sales hit a record in February

RetailDive

The mall operator, which filed for bankruptcy in 2020, is replacing anchors and trying to climb out of the hole created by the pandemic.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How to scale-up to satisfy fast-growing e-commerce sales

365 Retail

Rapid growth in e-commerce presents plenty of opportunity for retailers but can also prove a big challenge that leaves small and medium-sized businesses behind. Paul Taylor, chief operating officer at international fulfilment services provider fulfilmentcrowd, looks at how e-commerce retailers can effectively scale-up, so that demand doesn’t outpace supply. .

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FedEx names Raj Subramaniam to succeed Fred Smith as CEO

RetailDive

Smith, the company's founder, will move to the role of executive chairman, ending a highly influential tenure as CEO.

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Bond Brand Loyalty Wins For MLSE Playoff Parties

Canadian Special Events

A winner of last year’s Best Creative Solution For the 2020 Leafs & Raptors Playoff Campaign, BondBrand Loyalty helped Ford of Canada reward fans who’ve gone above & beyond in their community by assisting them in celebrating with the ultimate Ford Playoff Party. Ford encouraged fans to nominate a front-line worker or someone they knew who had stepped up during this difficult time & supported their community.

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Ulta brings PayPal's Happy Returns to more than 1,300 stores

RetailDive

The payments giant also announced that PayPal merchants can now receive the Happy Returns return and exchange software for free.

PayPal 98
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How Surety Bonds Can Financially Benefit Small Business Owners

RetailMinded

If you are a small business owner, you will likely encounter surety bonds in the course of doing business at some point. Many types of businesses are required to purchase surety bonds as a condition of obtaining licenses or bidding on contracts. If your business operates in an industry that requires you to be licensed to legally operate, you are likely required to also purchase a surety bond.

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DTC vitamin brand Persona Nutrition to sell vitamin packs via Target

RetailDive

The mass merchant has added more DTC health and wellness companies to its assortment as digitally native brands seek scale.

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Key trends that will help retailers respond to growing consumer confidence

365 Retail

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . According to the latest CBI quarterly Distributive Trades Survey, consumer confidence is growing as retail sales volumes were 16% higher than seasonal norms in February.

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Nike drops new sneakers with drones

RetailWire

Nike has given new meaning to the term sneaker drop. The athletic wear giant and JD Sports selected customers to receive a free pair of Nike Air Max shoes, which were delivered by drones.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.