Mon.Feb 28, 2022

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Take These Steps To Prepare For And Handle The Cybersecurity Effects Of The War In Ukraine

Forrester eCommerce

CISOs and their teams in Europe and worldwide are either already experiencing cybersecurity impacts from the war in Ukraine and the sanctions imposed on Russian and Belarusian actors – or they soon will. If you haven’t already, here are the cybersecurity-related steps to take right now, plus some pitfalls to avoid: At the risk of […].

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How Can Brands Capitalize on NFTs? VC Firm Spotlights 3 Trends

Retail TouchPoints

The NFT space is heating up, and brands across the retail realm are eager to show their innovation in the quickly blossoming category. Just look at the Super Bowl’s roster of advertisers for a small sampling of the diverse brands diving head-first into the metaverse. As demand on the brand side increases, so does demand on the creator side. That’s why firms like Panoramic Ventures are focusing on investing in companies that support the acceleration of the NFT and blockchain market.

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Here’s How To Update Your Risk Management Posture Given The War In Ukraine

Forrester eCommerce

Risk management leaders in Europe and worldwide are already being impacted by the war in Ukraine and the sanctions imposed on Russian and Belarusian actors. Forrester analysts provide their guidance in this post.

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Ukraine Crisis: Retailers React With Direct Support, Charitable Efforts and Product Boycotts

Retail TouchPoints

Retailers across the globe are reacting to Russia’s invasion of Ukraine in multiple ways: some are refusing to carry Russian products like certain vodka brands; others are donating to relief efforts; and those with close ties to either Russia or Ukraine are monitoring the situation. Additionally, reported claims that Italian fashion companies were seeking exemptions from Russian sanctions have been denied by officials, according to WWD.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Build Your Emerging Tech Muscle

Forrester eCommerce

Firms are striving to become future fit to win in an environment of political, economic, competitive, and technology uncertainties. One key trait that differentiates future fit firms from the rest is their willingness to be technology innovators. They rank evaluating and experimenting with emerging technology as a top tech executive priority. In Forrester’s Q3 2020 […].

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Target Enhances Employee Benefits with Higher Wage Range and Expanded Healthcare Access

Retail TouchPoints

Noting the importance of investing in its team members, Target announced a new starting wage range of $15 to $24 per hour , along with greater healthcare access for workers and their families. The enhanced pay and benefits packages will require Target to invest up to $300 million this year. “Our team is at the heart of our strategy and success, and their energy and resilience keep us at the forefront of meeting the changing needs of our guests year after year,” said Melissa Kremer, Chief Human R

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Time to De-Uberize: the Hidden Power of Live Commerce

Retail TouchPoints

Recently, retail and manufacturing brands have been following an odd if predictable playbook. They have taken the lead of the ride-sharing service Uber and dedicated themselves to providing faster, easier and more functional service. There is nothing wrong with this — if you’re Uber. Thanks to an obsessive focus on impersonal functionality, the brand (and others like it) have certainly made great improvements to traditional ride services.

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15 Shipping Notifications to Enhance Post-Purchase CX

lateshipment

Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. They expect you to engage with them throughout the order delivery lifecycle via transactional shipping notifications. However, if you’re anything like most e-commerce businesses, you are unwillingly neglecting the post-purchase, creating a big post-purchase CX gap.

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Walmart's third-party fulfillment business grew 500% last year

RetailDive

The retailer hopes to grow its seller base and their sales with logistics services, which in turn can help boost its nascent advertising business.

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Digital Shopping Options: What’s Next for Pickup and Delivery? | Salsify

Salsify

Pickup or delivery? What about a mix of both digital shopping options?

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What happened to Nordstrom Rack?

RetailDive

The department store's off-price business was a pioneer in the space and once buoyed the company. But lately it's been crashing.

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6 of the Most Famous Social Networks That Connect People

Digital Doughnut

Is it worth investing your time and money into Facebook app development? Spend half your social media budget on Facebook and the other half on YouTube and LinkedIn, if that makes sense?

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Banana Republic launches baby, athletics categories

RetailDive

The retailer is expanding product offerings to meet a consumer whose apparel needs have been reshaped by a pandemic.

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How Conversational Marketing Builds Enduring Relationships with Customers

Digital Doughnut

Today’s customers want it all—excellent service, quality products and solutions, and brands that engage with them in a relatable manner. A Microsoft study shows that 54% of global consumers have higher customer service expectations than in 2020. And, advanced technology has made engaging with target audiences easier and instant.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Target's new hourly wage will soon be as much as $24

RetailDive

The mass merchant, whose starting rate has been $15 for a couple of years, will invest up to $300 million for pay and benefit expansions.

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The most common Customer Segmentation Models in eCommerce

Omniconvert

Discover the most common customer segmentation models used in eCommerce and how you can use them to improve your acquisition and retention strategy. The post The most common Customer Segmentation Models in eCommerce appeared first on Omniconvert Ecommerce Growth Blog.

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Has your online shop outgrown shopify?

RetailDive

Ecommerce is booming, and customer expectations are higher than ever. But, if you're using Shopify, you may not be able to achieve your potential.

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What retailers can learn from the 2021 holiday shopping season

Kibo

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. Sales in November and December broke records as consumers embraced eCommerce, returned to physical stores, leveraged their smartphones to shop, and started their holiday shopping earlier than ever.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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4 ways digital signage is transforming retail

RetailDive

Digital signage is changing the way shoppers see retail with engaging and informative visual content.

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Dynamic Yield Joins MACH Alliance as Certified Personalization Vendor

Dynamic Yield

Built on an open and flexible architecture, market leader represents future-proof technology. The post Dynamic Yield Joins MACH Alliance as Certified Personalization Vendor appeared first on Dynamic Yield.

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Data sharing, ports and manufacturing: White House reveals supply chain plans

RetailDive

Seven federal agencies proposed dozens of solutions to speed the movement of goods and add long-term resilience. Some carriers are already pushing back at the prospect of new regulations.

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6 Tips For Growing Your T-Shirt Printing Business 

RetailMinded

Are you looking to identify a good business idea and promote your financial freedom this year? If yes, you may consider t-shirt printing. These clothes are highly marketable because they often reflect someone’s brand, identity, or interests. . Today, most businesses use branded t-shirts as marketing tools for their products and services, and there’s a lot of room to tap into this potential market.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Kimberly-Clark acquires direct-to-consumer feminine care brand

RetailWire

Kimberly Clark has acquired a majority stake in Thin, a consumer-direct brand known for its period underwear. Terms of the deal were not disclosed. “Kimberly-Clark invented the ‘femcare’ category 100 years ago and Thinx invented the ‘femtech’ category nine years ago. It’s fitting that we will be working more closely with a like-minded organization to realize our mission and vision, and to enable Thinx underwear to more quickly become a mainstream product for period and bladder leak needs,” said

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How to Get Started with Spocket Dropshipping [Tutorial]

eCommerce CEO

Launching an online store is a tempting prospect – financial freedom, independence, doing something you love, to name a few! But, at the same time, Read more.

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Self-driving truck company looks for space to park

RetailWire

Alterra Property Group and Embark Trucks have reached a deal to buy property across the U.S. from which the latter firm’s autonomous trucks can operate. Strict zoning laws have restricted the places where firms can place autonomous trucking hubs.

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5 Great Ways for Telecom Retailers to Re-Engage Customers

iQmetrix

For many in North America, the pandemic limited both consumers and retailers to online and contactless retail experiences. As the world reopens—depending on where you live—stores are starting to see an increase in foot traffic. But these past few years have changed customers’ expectations and behaviors forever, and retailers need to keep up or ideally get ahead of that curve.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Target starting wages could go as high as $24 an hour

RetailWire

Target is upping starting wages at some stores and distribution centers to $24 an hour. The chain is taking this action in areas like New York where labor is in short supply and the cost of living is high. Target’s current starting wage is $15 an hour. “The market has changed,” said Target CEO Brian Cornell. ”We want to continue to have an industry-leading position.”.

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Walmart+ Creates its Own Shopping Holiday Following Amazon Prime Price Increase

Retail TouchPoints

Alibaba has Singles Day and Amazon has Prime Day , and now Walmart is making its own mark on the calendar with an exclusive event to promote the Walmart+ subscription service. On Feb. 24, the retailer unveiled a new online savings event, Walmart+ Exclusive Access, offering members savings of up to 40% on an array of goods, from Melissa & Doug toys to MSI Bravo gaming laptops and NordicTrack Studio Bikes with touchscreen and iFIT.

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Starbucks in Arizona votes to bring union in

RetailWire

Employees at a Starbucks in Mesa, AZ, voted by 25 to three to be represented by Workers United, part of the Service Employees International Union. The location becomes the third Starbucks in recent months where baristas have brought in a union.

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The Conscious Creative: Practical Ethics for Purposeful Work (Excerpt)

Ecommerce Platforms

Excerpted from The Conscious Creative by Kelly Small ©2020 Kelly Small. Published by House of Anansi Press www.houseofanansi.com. Jumping into action I’ve always loved manifestos: compact packets of concentrated inspiration dripping in idealism and dreamy declarations of possibility. Inspirational and encouraging as manifestos are, they also tend to conclude before giving readers any practical next steps to realize the messages they espouse.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.