Thu.Aug 18, 2022

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Retailers Go Digital to Improve Team Engagement 

Retail TouchPoints

Even as the pace of the economy slows, there remain, on average, two open positions for every job seeker. As recently as April, there were more than 1.1 million unfilled retail jobs in the United States. Moreover, Gartner, Inc. predicts voluntary workplace turnover will jump nearly 20% this year, from a pre-pandemic annual average of 31.9 million employees quitting their jobs to 37.4 million quitting in 2022.

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Using Amazon Pay to Create a Customer-Centric Checkout Experience

BigCommerce

Shopper experience lies at the heart of ecommerce.

Customer 328
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Upstate New York Warehouse Becomes Latest Amazon Site Seeking Unionization

Retail TouchPoints

An Amazon warehouse in Castleton, N.Y. is the latest of the ecommerce giant’s to seek unionization, according to the National Labor Relations Board. The Amazon Labor Union, which led one successful and one unsuccessful unionization push at Staten Island, N.Y. warehouses earlier in 2022, filed the petition. The union would represent approximately 400 workers at the Castleton warehouse, including many associates who worked an average of four hours or more per week during the 13 weeks immediately p

eCommerce 279
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Customer Loyalty: Definition, Tips, & Solutions

SheerID

Customer loyalty is crucial to the success of businesses. Learn why it is important, how to measure it, and tips for building customer loyalty.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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SKUx Helps Retailers Capture First-Party Data from Engagement With Offers

Retail TouchPoints

SKUx has launched the Buyer (X)ccelerator, with the goal of helping retailers capture first-party data based on how consumers engage with offers. The system is designed to quantify and optimize campaign results using near real-time data to enable precise personalization and retargeting, while marketers retain all insights and PII data for future marketing initiatives.

Retail 278
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Pandora launches lab-made diamond collection as US sales decline

RetailDive

The new 33-piece Brilliance collection has diamonds made with renewable energy, and includes 100% recycled silver and gold.

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More Trending

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How To Use Google Dynamic Search Ads

Store Growers

The hardest part about getting started with Search Ads is that there is a lot of work that needs to happen before you can launch. Think about things like researching keywords, organizing ad groups, and writing ads. Google Dynamic Search Ads allows you to speed things up by automating some of those parts. That allows you to cover a large number of search queries and pages with a relatively low amount of effort.

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. As younger consumers gain greater spending power, once notoriously inaccessible brands are now expanding from exclusive boutiques into virtual worlds and experiences.

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Rising prices have made shoppers choosey, budget-minded and less loyal — but they’re still spending

RetailDive

With some relief at the pump for consumers in July, retail sales held steady against inflation. But the rest of the year could be tough as the holidays approach.

Consumer 113
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How Out-of-Stock Products Can Sink Your Brand — and What To Do About Them | Salsify

Salsify

It sounds simple — keep your products in stock and keep your customers happy.

Customer 147
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Kohl’s will bring Sephora to all stores in hopes of adding $2B in sales by 2025

RetailDive

A similar partnership with the beauty retailer didn’t do much for rival J.C. Penney, but Kohl’s sees potential in the tie-up as sales and profits plummet.

Retail 104
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The Roadmap to Follow: A Reflection of Manhattan Associates’ Momentum 2022 Women in Technology Leadership Forum

RetailMinded

A 2021 report revealed that the world’s five largest tech companies – Amazon, Apple, Facebook, Google and Microsoft, only have a workforce of about 34% women. This statistic may come as a surprise, a disappointment, or even a hopeful promise depending on your perspective of tech, women leaders, and employment in general. But what can’t be perceived as one way or the other is that women in tech have come a long way over the last few decades.

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SKU’d: Retailers, don’t be goblins when you fire people

RetailDive

Layoffs aren’t easy, but some companies are making big mistakes in communicating corporate changes to staff.

Retail 123
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Hearing aids approved for sale over-the-counter

RetailWire

A new rule by the Food and Drug Administration allows hearing aids to be sold over-the-counter with no prescription needed. “The FDA estimates this rule will save consumers on the order of about $1,400 per individual hearing aid or over $2,800 per pair,” Brian Deese, director of the National Economic Council.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Inflation drives shopping changes for 85% of consumers: survey

RetailDive

Low- and middle-income consumers could bear the brunt of inflation, creating trouble for retailers this holiday season, Morning Consult suggests.

Consumer 104
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How Retailers Can Leverage Technology to Turn Economic Uncertainty Into an Opportunity

Kibo

With the grim economic news piling up day after day, the road ahead can appear perilous. But with the right investments and sure-footed decision-making, retailers and DTC brands can navigate the economic storms, emerging stronger and better placed on the other side. Impacts of the recession on DTC brands and B2C retailers. eCommerce growth was 6.7 percent in the first quarter of 2022, which, when inflation of 8.5 percent for the year to July is taken into account, shows a definite slowing or rev

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Bath & Body Works cuts 130 positions, COO exits

RetailDive

The retailer is positioning itself for long-term growth, and is expected to save around $30 million in the second half of the year.

Retail 104
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UK retail workers remain loyal with 58% planning to stay in the industry for four plus years

365 Retail

The UK’s frontline retail workforce want to build lasting careers with their employers, with 58% planning to stay in the industry for four or more years, but retailers must step up and demonstrate their support for their employees if they are to beat the Big Quit, as job vacancies in the industry reach record highs, YOOBIC’s research shows. As the cost-of-living crisis deepens, pay (88%) understandably tops the list of most important workplace factors for the retail frontline.

Retail 67
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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What is data cleaning? Your complete guide.

Funnel.io

Data cleaning is an integral part of every savvy digital marketer’s tool belt. It is essential to use data clean (sometimes also referred to as data cleansing) techniques in order to achieve accurate and reliable analysis. But what is data cleaning, and how can you start using it in your day-to-day work?

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How Video Making Became A Digital Marketing Trend

RetailMinded

Marketing trends evolve to accommodate consumer needs and behavior. The new kid on the block is video marketing trends, and business owners are scrambling to adapt. Over the years, video content has significantly evolved. Companies need to stay ahead of their competitors to survive the fierce competition. On the other side, consumers are concerned about how these innovations impact their leisure time. .

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Americans use Apple Pay to buy lots of stuff

RetailWire

When Apple Pay was first introduced in 2016, 10 percent of iPhone owners used it to pay for purchases. Today that number is up to around 75 percent of those with an iPhone. Apple says 90 percent of retailers in the U.S. now accept Apple Pay.

Retail 52
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Proven Right: How Our Trend Forecasting Model Went From Probability to Actuality

IntelligenceNode

Intelligence Node’s Probability of Future Success model is an effective ‘Limited Memory’ model that forecasts trends and attributes with a high probability of performing well in the future based on. The post Proven Right: How Our Trend Forecasting Model Went From Probability to Actuality appeared first on Blog.

Blog 52
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Ryan Cohen is dumping all his Bed Bath & Beyond stock

RetailWire

Shares of Bed Bath & Beyond fell 18 percent in premarket trading after Ryan Cohen’s RC Ventures said it would dump its entire stake in the retailer. RC plans to sell 9.45 million shares, which account for about 10 percent of the retailer’s total shares.

Retail 52
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Proven Right: How Our Trend Forecasting Model Went From Probability to Actuality

IntelligenceNode

Intelligence Node’s Probability of Future Success model is an effective ‘Limited Memory’ model that forecasts trends and attributes with a high probability of performing well in the future based on. The post Proven Right: How Our Trend Forecasting Model Went From Probability to Actuality appeared first on Blog.

Blog 52
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Finding Your Match: The Secrets to Brand Success for Dating Apps

Digital Doughnut

To avoid getting cast adrift in a sea filled with similar offerings, brands must learn to transform the dating experience and woo their prospects with personalised and memorable experiences.

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Ryan Cohen to exit activist stake in Bed Bath & Beyond

RetailDive

The Chewy founder and GameStop chair bought into the retailer this year, blasting its strategy. Its struggles have only continued since then.

Retail 57
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Americans tip big as restaurants raise prices

RetailWire

Restaurant customers tipped an average of 19.6 percent on their bills at full-service restaurants, while quick-service patrons added 16.9 percent to their bills, according to Toast. The average cost for a restaurant meal increased 7.6 percent for the 12 months ending in July.

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BNPL: Multiple Growth Opportunities Despite Rumblings About Regulation

Retail TouchPoints

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers.

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Kohl’s cuts its annual forecast after coming up short in 2Q

RetailWire

Kohl’s cut its forecast for the year after saying that inflation cut into sales of apparel, shoes and other discretionary items during the second quarter. The retailer said it now expects to post a sales decline of five to six percent this year, compared with its previous guidance of flat to up one percent. Earnings per share are expected to come in between $2.80 and $3.20, well below its previous forecast between $6.45 to $6.85.

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Horizons Review: Is This The Right International Hiring Solution for You?

Ecommerce Platforms

In 2022, organizations will continue to face unprecedented hiring challenges. Not least because the pandemic has changed how we work. For instance, many businesses now operate on a hybrid basis. I.e., employees' time is split between the office and home. On top of that, unemployment has fallen to a record low of 3.6% in the US. As a result, many businesses have struggled to fill vacancies during the year's first quarter.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.