Mon.Sep 18, 2023

article thumbnail

Forrester Wave Human Capital Management, Q2 2023: Analyst Lessons Learned

Forrester eCommerce

I led Forrester’s recent update of the Forrester Wave evaluation of the HCM market after three years in which the market rapidly evolved.

article thumbnail

The Benefits and Risks of Generative AI in Ecommerce

Zmags

AI is all the rage and its popularity does not look to be slowing down any time soon. In nearly every industry, AI-based tools are promising massive benefits, especially when it comes to design projects. Solutions like ChatGPT and image generators allow teams to create, essentially, anything they can imagine, simply by entering a prompt. With that power at their fingertips, those who truly understand how to harness AI strategically—not as a curiosity or a top-down replacement—can find new ways t

eCommerce 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

Wiser

The back-to-school season signals change and growth for students and presents a significant sales opportunity for retailers. It’s not just about selling basic school supplies anymore. The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs.

Retail 122
article thumbnail

It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago. It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other dir

eCommerce 126
article thumbnail

Mastering Retail Peaks: Composable Commerce, Loyalty Tech, and Future-Ready Strategies for 2024

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

article thumbnail

Instacart lifts target IPO share price range

RetailDive

The grocery tech company now expects its shares to fetch between $28 and $30 each, which would raise between $616 million and $660 million for the firm when it goes public.

99
article thumbnail

What to Expect and What to Wish for from Retailers this Holiday Season

Retail TouchPoints

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers.

Retail 112

More Trending

article thumbnail

4 Ways Transaction Screening Can Save Your Business

Digital Doughnut

Transaction screening: How to protect your business from financial crimes, regulatory violations, and reputational damage.Transaction screening: How to protect your business from financial crimes, regulatory violations, and reputational damage.

article thumbnail

Amazon confirms dates for Prime Big Deal Days

RetailDive

The retailer is positioning the October sale as a way for consumers to get deals earlier than the traditional start of the season on Black Friday.

Retail 107
article thumbnail

Sephora North America Promotes Veteran Exec to President and Future CEO

Retail TouchPoints

Sephora has named Artemis Patrick, currently its EVP and Global Chief Merchandising Officer, as President of its North America division, effective Oct. 2, 2023. She will succeed current President Jean-André Rougeot, who plans to retire in April 2024, at which time Patrick will become the CEO of Sephora North America — the beauty retailer’s first female CEO.

article thumbnail

Soft Surroundings files for bankruptcy, will close all stores

RetailDive

Rival Coldwater Creek, which is buying the remaining assets, will sell the women’s apparel brand online and via catalogs.

Apparel 126
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Amazon to Kick off Holiday Shopping Oct. 10 with Second Prime Day Event

Retail TouchPoints

Amazon has set the date of its previously announced second Prime sale of the year, following its biggest-ever day of sales during the summer installment in July. Prime Big Deal Days, as the second event is being called, will take place from Oct. 10 at 3 a.m. EDT through October 11. Amazon hosted a second fall Prime sale for the first time last year, unofficially marking the kickoff of the 2022 holiday shopping season.

Events 92
article thumbnail

Grabango lays off employees across several departments

RetailDive

The frictionless checkout provider declined to specify the number of impacted team members, though multiple LinkedIn posts indicate cuts hit 40% of the company.

85
article thumbnail

TikTok Hit with €345 Million Fine for Data Privacy Violations in Europe

Retail TouchPoints

The Irish Data Protection Commission (DPC) has fined ByteDance -owned TikTok €345 million (approximately $368 million ) for a series of violations of children’s data privacy. DPC is the lead regulator in the EU for many of the world’s top tech firms, due to the location of many of their regional headquarters in Ireland, Reuters reported. An inquiry by the DPC found that between July 31, 2020 and Dec. 31, 2020, TikTok violated a number of GDPR regulations, including: Child user accounts were set

article thumbnail

Returning to traditional warmth: 7 pivotal trends impacting this year’s holiday season

RetailDive

Vericast’s 2023 Retail TrendWatch, “A Joyful Return to the Holiday Spirit,” reveals a renewed appetite for traditions of old.

Retail 106
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

The Best Product & Lifestyle Photography AI Tools for eCommerce Stores

Groove

T he rapidly evolving world of AI in eCommerce means that artificial intelligence tools have become indispensable for businesses seeking to optimize their operations, enhance customer experiences, and drive growth. Let's explore a range of AI-powered tools that can be used by eCommerce merchants today. From product photography and social media to video content, copywriting, email marketing, search engine optimization, and customer support, these tools offer innovative solutions to streamline pro

article thumbnail

Birkenstock revenue up 21% so far this year

RetailDive

The footwear brand's updated F-1 filing showed a year-over-year decrease in net profit for the nine months ended June 30.

105
105
article thumbnail

Victoria’s Secret Launches Fund Supporting Gender Equality Worldwide

Retail TouchPoints

Victoria’s Secret has introduced The Tour Impact Fund, designed to support gender equality and amplify voices in the communities where the VS20 — a group of creatives from the Victoria’s Secret World Tour — live, work and create their art. The Tour is a fashion event, film and celebration providing a peek into the artistic process and personal stories of the VS20 from the cities of Bogota, Colombia; Lagos, Nigeria; London; and Tokyo.

Fashion 82
article thumbnail

RH expects no interruption after supplier bankruptcy

RetailDive

The home goods retailer’s CEO said the company doesn’t see any broader supply risks from potential distress among producers in the industry.

Retail 83
article thumbnail

The "Multi" Problem in Omnichannel Commerce with Orium + Elastic Path

Modern retail is complex, but composable commerce can help brands navigate that complexity successfully. Operating in multiple geographies, handling multiple currencies, leveraging multiple brands, exploring multiple business models… These are just some of the complicated realities facing modern brands. In this masterclass, Julie Mall from Elastic Path and Thomas Mulreid from Orium take a deep dive into the many elements at play in commerce today, looking at what the term “multi” means and break

article thumbnail

Stop & Shop Adds Real-Time Data Collection Capabilities to Marty Robots in 300 Stores

Retail TouchPoints

Stop & Shop has enhanced its in-store googly-eyed Marty robots to alert store associates when items need restocking, as well as detecting, in real time, when items are misplaced. These new functionalities are in addition to Marty’s tasks of spotting potential floor hazards and spills in the 300 supermarkets where the robots operate. Stop & Shop parent company Ahold Delhaize debuted the robots, which are manufactured by Badger Technologies , in January 2019.

Retail 59
article thumbnail

Land’s End interim takes permanent CFO seat

RetailDive

Bernard McCracken is the latest chief accounting officer to be promoted to a public company’s top finance role.

93
article thumbnail

Independent retail bodies push for urgent government help amid rising crime

TalkingRetail

The Federation of Independent Retailers (the Fed) and the British Independent Retailers Association (BIRA) have written to policing minister Chris Philp calling for a government grant to be created to help them beef up their security systems amid a shoplifting epidemic. The letter comes as latest Office of National Statistics data show that shoplifting increased.

Retail 59
article thumbnail

The daunting duo: The holiday season meets supply chain disruptions

RetailDive

A retailer’s guide: Navigate 2023 holiday season delivery disruptions with last mile technology.

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

BIRA supports Safer Business Action Week amid rising retail crime

TalkingRetail

The British Independent Retailers Association has announced its full support of the upcoming Safer Business Action Week from 16 to 22 October, coordinated by the National Business Crime Centre. This national initiative is a focused week of activities to tackle business crime through prevention, intelligence sharing, targeted enforcement, and community engagement.

Retail 59
article thumbnail

Family Dollar to release refreshed mobile app

RetailDive

The launch will happen in October as the first phase of an enterprise-wide digital transformation.

Mobile 107
article thumbnail

Ginsters launches “Taste the Effort” campaign

TalkingRetail

Savoury Pastry brand, Ginsters, is launching a new ‘Taste The Effort’ brand campaign – investing £4m on TV, OOH, social, PR and shopper marketing. The new campaign represents the brand’s biggest and most ambitious spend to date, reaching 90% of all UK households and 98% of Ginsters’ target audience. ‘Taste the Effort’ tells the story.

Retail 52
article thumbnail

Understanding the ROI of warehouse management to supercharge your peak season

RetailDive

Supply chain leaders need to invest in tech, but finding the right technology can be challenging.

article thumbnail

Evaluate Total Cost of Ownership in the Composable Commerce Era

Your old methods of evaluating total cost of ownership don’t work anymore. Total cost of ownership, or TCO, is important to understand when making the switch to a composable commerce architecture. But composable commerce is a complete paradigm shift in how eCommerce businesses operate, and understanding the cost implications of that requires a shift too.

article thumbnail

Sharwood’s announces retailer competition

TalkingRetail

Sharwood’s is celebrating National Curry Week by launching a competition for independent retailers to win a meal for their local community. Sharwood’s is celebrating National Curry Week (2nd- 8th October) by launching a new and exclusive competition for independent retailers across the UK to win a meal for their local community. Two retailers will have.

Retail 52
article thumbnail

Retail Payment Processing: Ultimate Guide To Retailers

Korona

Discover how Retail Payment Processing can streamline your business operations. Read our blog to better understand how it works!

article thumbnail

Walkers expands its Giants range

TalkingRetail

Walkers is expanding its RRP PMP range with the addition of Wotsits Giants’ best-selling flavours, Really Cheesy and Wotsits Giants Flamin’ Hot SKUs. Walkers is expanding its RRP PMP range with the addition of Wotsits Giants’ best-selling flavours, Really Cheesy and Wotsits Giants Flamin’ Hot SKUs. The latest RRP PMP launch takes the brand’s total.

Retail 52
article thumbnail

Lowe’s CEO Says the Solution To Rising Theft Is Clear: Hire and Train More Workers

RetailWire

Lowe’s CEO, Marvin Ellison, attributes the company’s lower-than-average inventory shrink rate to investments in its workforce. He emphasized the importance of effective customer service and human capital in deterring theft, stating that having more engaged employees interacting with customers plays a crucial role in preventing losses. Lowe’s has significantly increased spending on employee compensation and.

article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.