Groove
AUGUST 27, 2020
Managing customer turnover and increasing lifetime value are two of the most common initiatives our marketing team is given when working with an organization to grow revenue. Retain more customers and create an online shopping experience they’ll love by implementing a customer loyalty program that helps increase retention and decrease dependence on ads and promotion.
Forrester eCommerce
AUGUST 27, 2020
Forrester’s Canada Customer Experience Index 2020 reveals the scores of 147 brands across 12 industries. This year is especially exciting for two reasons: 1. We added the utilities industry. 2. The CX Index survey was still in the field during the beginning of the COVID-19 pandemic, providing us a unique opportunity to examine how customers’ perceptions changed.
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Retail TouchPoints
AUGUST 27, 2020
The U.S. Bankruptcy Court for the Eastern District of Virginia has approved the J.Crew Group reorganization plan, paving the way for the parent company of J.Crew , J.Crew Factory and Madewell to emerge from Chapter 11 in early September. J.Crew was an early casualty in what has become a long list of retailers that have filed for bankruptcy in the wake of COVID-19.
Kissmetrics
AUGUST 27, 2020
Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . Thankfully, not anymore. Today, there’s an abundance of options to go round for companies of all sizes. But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. It’s why we created this guide to help you make a better and more effective decision.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
AUGUST 27, 2020
COVID-19 turned millions of people across the globe into ‘homebodies’ — whether they liked it or not. Apparently, however, many do indeed like it. According to new research from Accenture, the 2020s will be the “Decade of the Home.” The adaptations consumers have made during the pandemic to work, learn, shop and socialize from their homes are projected to last well beyond the time when the coronavirus is just an unpleasant memory.
Omniconvert
AUGUST 27, 2020
Customers love when a brand talks to them politely, give them respect, and is always there to help them. Brand. The post 13 Proven Ways to Build Life-Long Customer Relationships appeared first on ECOMMERCE GROWTH Blog.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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MakeWebBetter
AUGUST 27, 2020
Why Gift Cards? We often wonder how the legacy of giving gift cards is so profound in recent years with the advancement in online shopping and e-businesses. The idea of giving gift cards dates back to early eras when the concept of gifting evolved from presenting prestigious articles to offering cash in decorative envelopes to […]. The post How To Sell Gift Cards In Your WooCommerce Store?
Retail TouchPoints
AUGUST 27, 2020
Logility has rolled out the latest release of its Logility Price and Promotion solution, which uses machine learning to predict the impact of promotional activity on inventory. By helping planners quickly understand changes in demand, retailers can compare multiple price and promotion scenarios to allow for better replenishment and inventory allocation for meeting variances in expected sales.
TalkingRetail
AUGUST 27, 2020
A third of former participants of Veganuary – the event which encourages people to go vegan in January and beyond – are eating more vegan food as a result of Covid-19, a new survey reveals. The poll of more than 10,000 people shows 7% of former Veganuary participants are eating less vegan food and 61%.
Retail TouchPoints
AUGUST 27, 2020
The Episerver Intelligence Cloud helps retailers cohesively group Idio and Episerver’s web site personalization functionality, including advanced web site content and product recommendations, email content, personalized search and navigation, visitor intelligence and a customer data platform. The Episerver Intelligence Cloud helps retailers with: AI-based personalization designed to show the most relevant content to an individual based on who they are, what they are looking for and where they ar
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Technology Review
AUGUST 27, 2020
Vandemoortele may be new to the US, but the company’s history goes all the way back to 1899 in Izegem, Belgium. Originally a baking oil refinery, Vandemoortele expanded into dough and pastry products in the 1960s, and in 1978, began making frozen bakery products. Already selling across Europe, Vandemoortele entered the US market in 2017.
TalkingRetail
AUGUST 27, 2020
Smoothie brand Naked has launched 100% recycled plastic bottles for its entire portfolio, following “consumer demand for manufacturers to take the lead in reducing usage of new plastic”. The new bottles are available to Spar and Nisa stores and Booker customers now and offer a “more sustainable packaging option to those currently offered in the.
RetailDive
AUGUST 27, 2020
If your current approach to Customer Experience is all about the "what" and the "right now," you're missing a huge opportunity to differentiate from the competition.
TalkingRetail
AUGUST 27, 2020
Nestlé Confectionery has launched several new lines for its range for Christmas 2020. New for this year to Nestlé’s KitKat range is KitKat Santa – a Santa-shaped chocolate bar filled with chocolate and wafer pieces. It will be available in a 29g impulse format (65p), a five bar multi-pack (£3) and a 66g bag of.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
AUGUST 27, 2020
All 38 locations are going out of business after the pandemic shredded hopes of a comeback for the 200-year-old retailer.
TalkingRetail
AUGUST 27, 2020
BP has become the first convenience retail employer to become accredited by the Living Wage Foundation after the introduction of the real Living Wage throughout its UK businesses this month. The move means that everyone working for BP in the UK now receives a minimum hourly wage of £9.30 in the UK or £10.75 in.
iVend
AUGUST 27, 2020
In store shopping has long been the predominant way to shop, however, online shopping has quickly grown to become the preferred channel for many. Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. And, online shopping has quickly proven to be go-to alternative, providing promises of safety and convenience.
TalkingRetail
AUGUST 27, 2020
Camden Town Brewery is launching a TV advertising campaign for its Hells Lager, offering shoppers the chance to win Hells Lager cans. The advert is launching during the Champions League semi-final on BT Sport on Channel 4, between 28 and 30 August. Shoppers are also in with the chance to win a six, 12, or.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
AUGUST 27, 2020
Dollar General comp sales were up nearly 19%, while rival Family Dollar comps were up in double digits too.
Salsify
AUGUST 27, 2020
For electronics brands, deciding what to include on your product display pages (PDPs) can be tricky, as there are often long lists of product details that could overload a PDP. But keep this in mind: The majority (58%) of consumers won't complete a purchase if a PDP lacks information or details, according to the Salsify 2020 consumer research report.
RetailDive
AUGUST 27, 2020
Customers can use Amazon Dash Cart technology to avoid the checkout line and employ Alexa to navigate the store.
TalkingRetail
AUGUST 27, 2020
Retailer Sid Odedra has bought Pecks Hill Convenience store, in Mansfield, from wholesaler Parfetts. The store closed in February, but Parfetts had secured planning permission to extend the upstairs living accommodation and create a takeaway unit to the side of the store. David Morris, director at the retail team at Christie & Co, said: “Despite.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
AUGUST 27, 2020
Mall owners are snapping up distressed retailers as years of operational pressures and a pandemic combine to take down anchors and their neighbors.
Retail Technology Review
AUGUST 27, 2020
Japan-based carrier – Yamato Holdings Co., Ltd. (‘Yamato’) – has partnered with UK-based international ecommerce solutions provider, Doddle, to create a proprietary nationwide PUDO network, underpinned by Doddle’s software platform.
TalkingRetail
AUGUST 27, 2020
Convenience retailers have seen sales of pet treats grow 3.1%, nearly twice the rate of the total UK grocery market over the past 12 month period, new research reveals. The first annual pet care market report, released by Mars Petcare, reveals treats value sales surged year-on-year from the week of the UK’s first Covid-19 case.
Retail Technology Review
AUGUST 27, 2020
Functioning APIs in eCommerce are crucial, if you’re working in eCommerce, you’ll be familiar with the term, it’s likely that you may not have a full comprehension of its meaning if you’re not a developer. This is according to global eCommerce platform, Kooomo, which outlines the purpose and vitality of APIs.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
TalkingRetail
AUGUST 27, 2020
Pernod Ricard UK has selected McCurrach as its new field sales partner in the convenience sector. McCurrach will create a new permanent team, which will cover 1,800 stores. In addition, Pernod Ricard UK will be a full category partner for McCurrach’s MyStore+ app, which provides category advice and offers to retailers. James Middleton, field sales.
Retail Technology Review
AUGUST 27, 2020
The UK’s Office of National Statistics (ONS) figures show that in April this year, 30% of retail sales in the UK were conducted online. This figure compares with just 18% in the same month last year and 21% at the Black Friday/Christmas peak in 2019. By the end of April online sales across Europe, within the home and leisure sector, in which Dachser DIY-Logistics covers, were at a level more than double than experienced at the start of last year.
TalkingRetail
AUGUST 27, 2020
Changes to the Use Classes Order in England, which aim to help stop the decline of city and town centres, take effect from 1 September. In July the government announced changes to the Use Classes Order in England which, since 1987, has been the primary legislative tool to control changes of use within property. These.
Liveintent
AUGUST 27, 2020
As the advertising industry hurtles closer to the cookie-challenged future, the need for publishers to diversify their revenue streams has only grown. With first-party data rising as the heir-apparent to third-party cookies, publishers are rethinking their relationships with advertisers to ensure their data is the foundation for their monetization strategies.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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