Thu.Jun 30, 2022

5 Types of Online Shoppers – what they need and how you convert them

Omniconvert

Discover the 5 types of online shoppers you attract, identify the most valuable segments, and learn how to convert each type. The post 5 Types of Online Shoppers – what they need and how you convert them appeared first on Omniconvert Ecommerce Growth Blog.

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Personalized Products: 3 Brands That Do It Best | Salsify

Salsify

Personalized products include anything that can be tailored to a specific customer’s needs and expectations — from office accessories and furniture, to clothing and shoes, to makeup, vitamins, and more. Ecommerce Personalization

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Bed Bath & Beyond Promotes Two Executives to Top Finance Positions

Retail Touch

One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. Both appointments are effective immediately.

Ace Hardware shuts down The Grommet, lays off 44

Retail Dive

The hardware retailer’s co-op structure made it difficult to expand the platform, according to founder Jules Pieri, who announced the closure on LinkedIn

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5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

H-E-B Edges Out Amazon, Walmart as Americans’ Favorite Online Grocer

Retail Touch

H-E-B narrowly defeated second-place Amazon and third-place Amazon Fresh as the top-ranked ecommerce grocer in the U.S., according to dunnhumby’s inaugural Ecommerce Retailer Preference Index (RPI). Walmart made it to fourth place and Sam’s Club rounded out the top five.

Enjoy Technology files for bankruptcy with plans to sell itself

Retail Dive

Centered around mobile stores that bring retail service inside homes, the company has been burning cash and suffering supply shortages

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Put Your Computer Vision Models In “The Matrix” With Synthetic Data

Forrester Digital Transformation

As artificial intelligence charges forward on many fronts, computer vision continues to be one of, if not the most, critical method of connecting the real and digital worlds.

Rakuten Advertising Enhances Influencer Management With Mavrck Partnership

Retail Touch

Rakuten Advertising has entered into a partnership with influencer marketing platform Mavrck that will expand Rakuten’s influencer offerings and provide program oversight, optimization and measurement for affiliate advertisers.

The Backroom: Enjoy Technology set out to disrupt retail. But it got disrupted instead.

Retail Dive

Led by former J.C. Penney CEO Ron Johnson, the now-bankrupt “commerce-at-home” company has suffered from constrained supply and high costs

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Retail Touch

Just how much do people value a high-quality customer experience (CX) nowadays? According to research by PWC , consumers are willing to pay up to a 16% price premium for a product or service that comes with a superior customer experience.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

Walmart to acquire AR optical tech firm Memomi

Retail Dive

The tech company has provided its digital measurement tools to Walmart and Sam’s Club optical customers since 2019

Opterus Updates its Platform for Greater Control Over Task Management

Retail Touch

Cloud communications and task management solution provider Opterus has launched OPSCENTER 22.1, an updated version of its task management solution aimed at solving retail-specific-execution challenges. OPSCENTER 22.1

10 Best POS Systems For Retail Compared

eCommerce CEO

Want to make sure your company maximizes sales while saving time on bookkeeping? In today’s competitive marketplace, you can’t manage retail sales with a cash. Read more. Ecommerce Business

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Amazon to Share Shopper Insights from its Grocery Stores with Brands

Retail Touch

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S.

Management Techniques for Offshore Employees

This whitepaper looks at the changes and challenges that stem from remote hiring and current HR trends that address them. Download this comprehensive guide to learn more!

Why is social commerce important?

Kibo

The consumer path to purchase increasingly involves social platforms, according to recent research from Gartner.

How to Generate More Leads Through Your Online Marketing Campaigns

Neil Patel

Are you happy with the number of leads your marketing campaigns are generating? Or, do you wish they were a bit more effective? If you’re serious about growing your business—whether it’s a B2B company, an e-commerce store, or a startup—increasing the number of leads should be a top priority.

When is a Customer Not a Customer?

Digital Doughnut

Customers who don’t repeat purchase are not really customers. They are still prospects. This blog explores the critical issue of getting a customer to that all important second purchase. Ecommerce, Email & eCRM, Strategy & Operations

Improved Event Handling for Elastic Path Commerce Cloud Integrations

GetElastic

As demand increases for brands to deliver seemingly effortless digital experiences, business and technology requirements get ever more complex.

Why Offshoring is Better than Outsourcing

Offshoring and outsourcing are not interchangeable, as they differ in purpose depending on what drives the need behind the hiring decision. In this whitepaper, we clarify what offshoring and outsourcing are, along with the unique use cases they address.

Banks Must Stop Acting Ad-Hoc If They Want To Earn And Keep Customers’ Trust

Forrester Digital Transformation

As custodians and lenders of money, banks cannot exist without their customers' trust. But why do so few banks around the world actually track and measure it? We've examined how banks themselves look at trust, and even more importantly - what they actually do about it.

How DTC Brands Can Enjoy Post-purchase Success

lateshipment

What is DTC? Why Do You Need to Look into it? DTC has been making ripples in the ecommerce world owing to the fact that it has enabled brands to have direct access to their customers and cater to their specific needs head-on, rather than dealing through monopolized third parties.

Kraft Heinz's Retail Execution Excellence: Best-in-Class Strategies to Attacking Promotion Season

RepslyBlog

If you missed our webinar on “FMCG Retail Execution Excellence - Best-in-Class Strategies to Attacking Summer Promotions Season with Confidence” with POI, you’re in luck! Insights and Studies CPG Team Management Field Marketing Technology Field Sales

LiveIntenters showcase their interests and passions

Liveintent

At LiveIntent, our employees have a wide range of interests and passions. One of the ways we highlight our talented employees is through LiveInterests.

7 Secrets of Effective Management for Remote Employees and Teams

In this white paper, we will review in more detail the challenges that virtual team managers face as remote work accelerates, and how companies are successfully overcoming these challenges with creative problem-solving.

Tranquility Cove Adventure

Canadian Special Events

If you’re not leveraging the unique local experiences of the destination you’ve chosen to host your event, you’re letting your guests down. .

Amazon launches in-store measurement service for CPG brands

Retail Wire

Amazon.com has launched Store Analytics, a new in-store measurement service to provide consumer packaged goods companies with insights about the performance of their products, sales promotions and ad campaigns in the retailer’s convenience stores and supermarkets. in-article

The Night Oven Bakery, Saskatoon

Canadian Special Events

Over the next series of posts, we’ll be sharing a little about a signature dish, ingredient, or culinary philosophy that proudly represents the culture, heritage, location, and creativity of our Cities in Sync Partners.

States may try to restrict company-paid travel for abortions

Retail Wire

It’s been less than a week since the U.S. Supreme Court overturned Roe v. Some states looking to allow abortions may seek to prevent companies from offering employees the financial means to travel out-of-state to obtain the medical help they need. in-article

A Quick Guide to Shopping for Fulfillment

5 Factors to Consider When Comparing 3PLs

Why are Almost 50% of Digital Audiences Being Missed

Digital Doughnut

Blis, the audience-first platform that doesn't rely on personal data, launched their new e-guide, titled ‘Missing something? Finding the audiences no one is talking about…yet’.

FCC commissioner wants TikTok off Apple and Google app stores

Retail Wire

Brendan Carr, a member of the Federal Communications Commission, has asked Apple and Google to remove the TikTok app from their stores because its “pattern of conduct and misrepresentations regarding the unfettered access that persons in Beijing have to sensitive U.S. user data” violates the company’s standards for third-party sellers. in-article

DevOps, Present And Future

Forrester Digital Transformation

DevOps 2030: People, Practices, And Platforms The verdict is in: DevOps isn’t just a trendy term or shiny new thing. It’s real, and it delivers real results.

Opioid settlement weigh on Walgreens’ profits

Retail Wire

Walgreens reported fiscal third-quarter profits of 33 cents a share, down from $1.38 last year. The pharmacy giant said its “operating loss in the quarter reflects a $683 million charge related to the opioid settlement with the State of Florida and higher costs related to the Transformational Cost Management Program.”. in-article

A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.