Forrester eCommerce
NOVEMBER 9, 2021
In the coming year, the global public sector will respond to major economic and social trends with actions that reverberate throughout the world’s economy. Learn more in this overview of our 2022 predictions.
Retail TouchPoints
NOVEMBER 9, 2021
As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. eBay has expanded its refurbished goods offering, where shoppers can find discounted inventory from brands including Apple, Samsung and Dyson. Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marke
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Forrester eCommerce
NOVEMBER 9, 2021
Sales leaders face serious challenges in attracting and retaining diverse sales talent. Future Forum research, in a survey of thousands of workers and managers globally, shows a divide in work satisfaction and flexibility between executives and employees, especially those in non-white, male demographics. For example, 44% of executives want to work from the office everyday […].
Retail TouchPoints
NOVEMBER 9, 2021
Macy’s has become the latest retailer to increase wages as a lure for increasingly hard-to-find employees, and has added a debt-free education benefit that will total approximately $35 million over the next four years as another “sweetener.”. The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
BigCommerce
NOVEMBER 9, 2021
With over one billion monthly users worldwide, one could say TikTok is going viral on the social commerce scene.
Forrester eCommerce
NOVEMBER 9, 2021
The Asia Pacific banking sector has largely weathered the pandemic crisis. But with revenues being squeezed by low interest rates and sluggish loan growth, APAC banks will make big bets and increase their spending on technology, talent, and fintech to drive growth. Tapping into the opportunities brought on by the digital momentum gained during the […].
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
NOVEMBER 9, 2021
Maybe it’s the amazing talks coming up today and tomorrow at the Forrester S&R Forum…or maybe I’ve watched the Little Mermaid with the family one time too many — either way, I was inspired to write a little ditty about the Forum, sang to the tune of “Part of Your World.” Here it goes: “Look at […].
ROI Revolution
NOVEMBER 9, 2021
Published November 9, 2021. How can a medium-sized company empower its employees to support diversity and inclusion at work? In the fall of 2019, we began to explore this question at our company, ROI Revolution. While ROI Revolution was deeply committed to diversity and inclusion and the HR department was actively working toward it, there was not a high level of visibility into ongoing efforts.
Forrester eCommerce
NOVEMBER 9, 2021
To create an effective chatbot you need to master conversation design, a new discipline for experiences based on conversational AI.
Omnisend
NOVEMBER 9, 2021
Reading Time: 2 minutes. We are thrilled to announce that Omnisend is one of only two email service providers (ESPs) chosen by BigCommerce as an Elite Technology Partner. That’s right—one of two. We don’t just work hard to deliver marketing solutions for merchants. We’re also focused on complementing the ecommerce ecosystem. A huge part of that responsibility is stepping out of our bubble to ensure we can integrate seamlessly with ecommerce platforms.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
GetElastic
NOVEMBER 9, 2021
Industry analyst Gartner released an eye-opening look at the digital commerce landscape, largely influenced from pandemic aftershock. Based on evidence from 2021’s State of Digital Commerce Report, and 2020’s B2B Digital Commerce research, the survey examines digital commerce through the lens of multiple verticals and business models. The results are in.
SheerID
NOVEMBER 9, 2021
Leading brands honor and recognize active-military and veterans with exclusive deals available through SheerID.
Liveintent
NOVEMBER 9, 2021
Newsletter programs have seen a massive boom since early 2020. Many credit the COVID-19 pandemic for driving attention to the inbox as people all over the world clamored for daily pandemic updates. Newsletters have seen such tremendous success that publishers across a variety of industries have recently launched their own newsletter programs or doubled down on their existing efforts.
Ecommerce Platforms
NOVEMBER 9, 2021
The best ActiveCampaign alternatives offer business owners another route for email marketing and automation, when ActiveCampaign doesn’t cut it. Notably, ActiveCampaign is widely regarded as one of the best tools for email marketing, with a huge audience full of happy customers. The solution offers everything from A/B testing to simple, scalable campaigns.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
NOVEMBER 9, 2021
ThredUp is benefiting from its domestic sourcing and low pricing, and doesn't depend on the fourth quarter as much as other retailers, executives said.
Salsify
NOVEMBER 9, 2021
In-store shopping might be back in some shoppers’ regular routines this season, setting it apart from last year. However, many consumers have become comfortable and enthusiastic about shopping online and from home, mainly for convenience.
RetailDive
NOVEMBER 9, 2021
The company, which owns brands and makes products for others, has been facing severe liquidity shortages and severe strains from the pandemic.
RetailWire
NOVEMBER 9, 2021
Macy’s is raising its minimum wage to $15 an hour and adding a new educational benefit that will cover 100 percent of books, fees and college tuition for its employees. The moves are part of an effort to attract and retain talent. The retailer is seeking to add 76,000 full- and part-time staff to its roles over the holiday season.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
NOVEMBER 9, 2021
Months after entering physical retail, the DTC brand is expanding its assortment with limited-edition products, dubbed Sparks of Joy.
Kibo
NOVEMBER 9, 2021
Request for proposal (RFP) creation can be a time-consuming and challenging process, but a clear and professional RFP dramatically increases your chances of getting a quick and relevant response to meet your business needs. Kibo’s free RFP Template for Personalization and Testing does the heavy lifting for you, making the process simple so you can focus on selecting the vendor best suited to execute on your digital customer experience vision.
RetailDive
NOVEMBER 9, 2021
The retailer is investing in efforts to attract and retain talent as it accelerates its Polaris growth strategy, which was delayed by the pandemic.
365 Retail
NOVEMBER 9, 2021
Watches of Switzerland has lifted its sales and earnings guidance on the back of a strong post-pandemic recovery, sending shares surging in early trading. The retailer told investors on Tuesday that group revenues rose by 44.6% to £586.2 million for the six months to October 31, compared with the same period last year. Watches of Switzerland has lifted its sales and earnings guidance on the back of a strong post-pandemic recovery (Yui Mok/PA).
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
NOVEMBER 9, 2021
Consumers expect to spend $787 during the popular shopping holiday this year, over $100 more than 2020.
365 Retail
NOVEMBER 9, 2021
Primark will not increase its prices despite soaring costs, the boss of the fashion retailer’s parent firm Associated British Foods (ABF) has said. George Weston, chief executive of ABF, told the PA news agency that the retailer has seen rising energy and distribution costs but will not pass this on to customers. “We haven’t increased prices at Primark over the past 10 years and we won’t do so this year,” he said.
RetailDive
NOVEMBER 9, 2021
The specialty home retailer tapped Jason Booth as chief technology officer to spearhead digital innovation.
Fabric Blog
NOVEMBER 9, 2021
I am partnering with fabric this Fall season to revisit concepts in my book Billion Dollar B2B E-Commerce and reflect on how organizations approached these concepts during the height of COVID-19 that pushed more business online. This is part two of an eight-part series.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RETAIL MANAGEMENT SOFTWARE
NOVEMBER 9, 2021
Over the next five years towards 2025 , according to IBISWorld’s analysts’ early forecasts the sports participation was expected to spur the pent-up demand for Sporting Goods and supplies. Rising consumer spending combined with higher disposable income in the last quarters of 2019, was expected to stimulate industry revenue growth, as more consumers require sporting goods for their health and fitness.
Fabric Blog
NOVEMBER 9, 2021
I am partnering with fabric this Fall season to revisit concepts in my book Billion Dollar B2B E-Commerce and reflect on how organizations approached these concepts during the height of COVID-19 that pushed more business online. This is part two of an eight-part series.
RetailWire
NOVEMBER 9, 2021
Starbucks has asked the National Labor Relations Board to delay a union vote at three locations in the Buffalo, NY, area. The coffee chain has argued that the vote should not just be held at these stores but at all 20 locations it operates in the market. Starbucks believes the NLRB did not apply the correct labor law in its ruling to allow the election to go ahead at the three locations where the vote is scheduled.
iQmetrix
NOVEMBER 9, 2021
This is a guest blog, written by iQmetrix integrated partner, PayBright. The most wonderful time of the year is fast approaching. Are you ready? Before you answer, it’s important to know that the 2021 holiday shopping season is already shaping up to be different from 2020. This year, holiday shopping is starting earlier due to supply chain concerns, meaning stores—physical and digital ones—are expected to be busier than ever.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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