Wed.Sep 14, 2022

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Walmart, P&G Team Up to Tackle Beauty Product Waste

Retail TouchPoints

Walmart and P&G have joined forces to offer free in-store recycling collection for beauty packaging at 25 Walmart locations across Pennsylvania, New Jersey, Oklahoma and Arkansas. The program is being run in partnership with TerraCycle , which offers recycling solutions for products not typically collected by curbside programs, and is free to customers through sponsorship from Walmart and P&G.

Toys 341
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Seth Godin Shares His Marketing Expertise at Make it Big 2022

BigCommerce

No matter what industry you’re in or where you’re from, you can’t talk marketing without mentioning Seth Godin.

Marketing 288
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Olympia Sports Files for Bankruptcy, Plans to Close Remaining Stores by Sept. 30

Retail TouchPoints

Olympia Sports has filed for Chapter 11 bankruptcy protection, seeking an orderly wind-down of its operations. The retailer plans to close its 35 remaining brick-and-mortar stores by Sept. 30, 2022, according to a filing with the U.S. bankruptcy court in Delaware. In 2019, RSG Acquisitions bought Olympia’s intellectual property, online stores and 75 of its then 152 stores.

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Level Up Your Loyalty Marketing With Zero-Party Data

Forrester eCommerce

Loyalty programs, rife with first-party data, are seemingly a salve to the challenges posed by the forces of data deprecation. But even loyalty marketers struggle to effectively collect and use data. Whether it be a lack of respect for customer privacy, datasets saturated with useless information, or an inability to make customer insights actionable, loyalty […].

Marketing 195
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Retail is Leveraging Unified Digital Experiences

Retail TouchPoints

One could argue that few, if any industries have been impacted more by the pandemic, and now by inflation, more than retail. The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation is adding yet another wrinkle both in terms of costs to the consumer as well as suppliers. It is now more crucial than ever for retailers to rethink the way they are looking at user experiences and customer journey mapping in order to drive personalizatio

Retail 298
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Bridge the Trust Gap Between AI and Impact

Forrester eCommerce

Whether easing the barriers to launching a business or telling jokes, artificial intelligence has proven its ability to make an impact in a variety of spaces, but many companies aren’t taking full advantage of the benefits it has to offer. A major factor standing between AI and impact is a lack of trust.

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More Trending

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Customer Data Platforms (CDPs) – Buy or Build?

Forrester eCommerce

I’m not generally known for my prowess in do-it-yourself, or DIY. When anything needs fixing, putting together and certainly constructing from scratch, I prefer to leave it to people who know what they’re doing. The reasons for this are primarily time, inclination and disposition, together with the knowledge that other people tend to be better […].

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Burton, GANNI, Outdoor Voices and Vince Add Tap to Pay on iPhone Option

Retail TouchPoints

Select Burton , GANNI , Outdoor Voices and Vince locations have rolled out the new Tap to Pay on iPhone feature from NewStore , a modular, mobile-first omnichannel cloud platform for retailers. Tap to Pay on iPhone , which enables retailers to accept all types of in-person, contactless payments with just an iPhone, also has been made available to all of NewStore’s U.S. customers.

Outdoor 271
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Ikea adds delivery perks to loyalty program

RetailDive

The retailer is offering Ikea Family members a 5% discount on eligible in-store purchases and discounts on select delivery methods for online orders.

Retail 119
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Walmart Introduces New Search, Styling and Spanish-Language Enhancements for Online Shopping

Retail TouchPoints

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling features; Expanded Spanish-language search; An updated registry platform; and Inclusive functions for shoppers using SNAP and EBT. Walmart also has improved the search functions on its website and app, making the online shopping process more personalized.

Gifts 264
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Patagonia founder transfers ownership: ‘Earth is now our only shareholder’

RetailDive

From here on out, “every dollar that is not reinvested back into Patagonia will be distributed as dividends to protect the planet,” the company said.

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Starbucks Adds NFTs to Loyalty Program, Plans to Reach 45,000 Global Stores by End of 2025

Retail TouchPoints

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually. The retailer also expects to grow its global store portfolio by roughly 7% annually to reach 45,000 locations by the end of 2025 and keep the chain on track to reach approximately 55,000 locations by 2030.

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Rothy’s prevails in court as Birdies agrees to cease selling disputed shoe design

RetailDive

The DTC shoe companies have been in court since April, and Rothy’s on Wednesday vowed to continue to vigorously defend its intellectual property.

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Krinsky Named CEO of Reebok as Brand’s Chief Joins ABG Leadership

Retail TouchPoints

Reebok licensee SPARC Group has promoted Todd Krinsky, SVP of Reebok Design Group (RDG) and a 30-year veteran of the brand, to the role of CEO. Reebok parent company Authentic Brands Group (ABG) has appointed current CEO Matt O’Toole to the role of ABG Executive Vice Chairman, a position that he will assume in 2023. In his new role, Krinsky will lead the brand’s growth strategy with a focus on its heritage, collaborations and activations, reporting to SPARC Group CEO Marc Miller.

Apparel 262
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Holiday spending to rise 7.1%: Mastercard

RetailDive

In its latest report, the credit card company anticipates shoppers will want discounts this holiday season to combat rising inflation.

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Gotham Greens Raises $310M+ to Cultivate Greenhouse Growth

Retail TouchPoints

Hydroponic greenhouse network operator and plant-based food provider Gotham Greens has raised more than $310 million in new capital, which brings the Certified B Corporation’s total financing to $440 million. The proponent of indoor farming will use the funds to decentralize agricultural production by establishing local operations. Additionally, Gotham Greens will seek to increase access to produce grown in greenhouses and plant-based fresh food to regions across the U.S. through: Channel and ge

Supplies 261
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Walmart leans into personalization with app, site upgrades

RetailDive

The retailer added new recommendation and visualization functions to digital apparel shopping and upgraded its gift registries, among other changes.

Apparel 104
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Selling on Amazon – the 1P vs 3P dilemma

ChannelAdvisor

Amazon wants to partner with you no matter how you choose to sell. Need access to Amazon’s vast sea of customers, but want to stay in control of your own listing? Sure thing. Feel comfortable letting Amazon take the reins with your products? That’s ok too. . Amazon offers both first-party (1P) and third-party (3P) seller relationships. What’s the difference?

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Amazon buys mechatronics firm to fold into robotics division

RetailDive

With Cloostermans, the retail giant intends to “more rapidly deploy solutions” that support employees, improve safety and cut packaging waste.

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Google Sales Channel

Prisync

Table of Contents Google Channel Requirements Google Product Disapprovals and Warnings Shopping Experiences Retailer Standards.

Channel 74
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Fossil hires chief marketer

RetailDive

While some retailers and brands hire veteran marketing talent, research suggests that companies are bumping up their marketing budgets.

Marketing 104
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Selling on Amazon – The 1P vs 3P Dilemma

ChannelAdvisor

Amazon wants to partner with you no matter how you choose to sell. Need access to Amazon’s vast sea of customers, but want to stay in control of your own listing? Sure thing. Feel comfortable letting Amazon take the reins with your products? That’s ok too. . Amazon offers both first-party (1P) and third-party (3P) seller relationships. What’s the difference?

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Why is Family Dollar hacking at its prices amid inflation?

RetailDive

Hint: The answer starts with ‘D’ and ends with ‘ollar General.

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Starbucks is automating how it makes its cold drinks

RetailWire

Starbucks has unveiled a new automated cold beverage system that will cut the time it takes to make drinks. The system can make a mocha frappuccino with whipped cream in 37 seconds. It takes 87 seconds with a barista alone. “We will never replace our baristas,” said Deb Hall Lefevre, Starbucks chief technology officer. “Rather, our job is to automate the work and simplify it so that their job is easier.”.

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Temporal Personalisation: It’s All About Time

Digital Doughnut

It’s no secret that a well-timed marketing message is much likelier to yield an action or purchase from a customer than one that arrives at the wrong time of day. The best crafted marketing campaigns can fall flat if emails, SMSs, social posts or any other calls to action arrive in the wee hours of the morning – or, equally, during the busiest part of the workday.

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Extreme weather is likely to drive food prices higher

RetailWire

Extreme weather events such as droughts have become more common in the U.S. and the result has been lower crop yields and higher prices. “The prolonged droughts that we’re seeing [present] some increased risk that inflation remains higher for a longer time,” said Charlie Dougherty, a Wells Fargo economist.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Top 3 RPA Benefits for Your Retail Business

RetailMinded

Running a retail business can be a difficult but very rewarding venture. While many of these retail businesses exist in physical locations, today, they rely on various types of online technologies to help their operations remain as successful and efficient as possible. Just like it has aided eCommerce businesses and many others, automation has played a major role in helping retail businesses thrive.

Retail 52
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Secondhand shopping has broadening appeal

RetailWire

Consumers shopping for secondhand apparel and other products aren’t simply doing it for the savings as many cite environmental factors and the thrill of the hunt as the why’s behind their buys.

Apparel 52
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Coming Soon: Everything You Want To Know About Consumer Personalization

Forrester eCommerce

“Sometimes a personalized experience is nice, but when it is done too often, it loses the ‘special’ aspect. If the personalized experience involves a discount or rebate, then I definitely want to know about it. If it involves something like a Coke bottle with my name on it, I really don’t care. And I get […].

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Labor Secretary summons rail companies and unions to Washington

RetailWire

Labor Secretary Marty Walsh is expected to meet with railroad company officials and union representatives of rail workers in the nation’s capital today. About 60,000 union members, primarily represented by the Brotherhood of Locomotive Engineers and Trainmen and SMART Transportation Division, are set to go on strike after midnight on Friday unless a deal is reached or the federal government steps in to force striking members to return to work.

Article 52
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.