Wed.Feb 08, 2023

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Navigating Uncertainty: The Key to Success in Today's Retail Landscape

RepslyBlog

I’ve been working with retailers and brands since the late 1980s, and have seen at least 4 periods of “extended economic disturbance”. The story has been the same every time, and it holds true in the current climate as well: no one can accurately predict how long or deep it will run, and ‘uncertainty’ is the norm. I’ve also seen the rebounds and am very optimistic about the growth that lies ahead!

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What Consumers Like – and Detest – About Subscriptions

Forrester eCommerce

Consumers shared their attitudes towards subscriptions - see key highlights.

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Vitamin Shoppe Opens First All-New Franchise Location, Plans 12 More in 2023

Retail TouchPoints

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. Vitamin Shoppe store to a franchise operation in February 2022 , but now the program is moving into a higher gear. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz., with a store in New Braunfels, Texas slated to open later in 2023.

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The US Inflation Outlook, 2023

Forrester eCommerce

In June 2022, the headline inflation in the US reached a 40-year high of 9.1%, spurring multitudes of news articles about the US economy and its impact on the US consumer wallet. The headline inflation number is important, but keep in mind that inflation varies (sometimes significantly) by category.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Retailers Should Deal with Digital Advertising Inflation in 2023

Retail TouchPoints

The advertising industry is managing growing fears of inflation and an economic downturn as many top retail brand advertisers are dealing with the effects. For example, Snapchat lost 25% of its shares due to a decline in ad spending. Spotify, the music streaming platform, fears a softening in ads sales. Meta recorded a 1% drop in ad revenue for the first time in history related to shrinking ad budgets.

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What is Shopify Liquid? A Quick Rundown of The Basics

Ecommerce Platforms

Over 4.4 million ecommerce websites are built using the Shopify platform. It’s the all-in-one eCommerce platform that's rocked the web since its start in 2006. Merchants choose this platform to host their online stores for many reasons, from easy payment setup to built-in marketing tools and much more besides. But one of the critical aspects of Shopify is its intuitive site builder with thousands of themes and Shopify app integrations to choose from.

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Zest opens major new EV infrastructure with Metrocentre

365 Retail

Zest, one of the UK’s fastest growing Electric Vehicle (EV) charging operators, has announced the launch of 56 EV charging sockets at Metrocentre, the country’s second largest retail and leisure destination. The installation marks the second time Zest has worked with Sovereign Centros, following the opening of 64 charging sockets at Merry Hill in 2022.

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CVS Deepens Primary Care Commitment with $10.6 Billion Oak Street Health Acquisition

Retail TouchPoints

CVS Health will acquire primary care provider Oak Street Health in an all-cash transaction at $39 per share, representing an enterprise value of approximately $10.6 billion. The combination is designed to improve patients’ long-term health by reducing care costs and improving outcomes, particularly in underserved communities. Oak Street Health is a multi-payor, value-based company that aims to help older adults stay healthy and live life more fully.

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CitySprint and Wickes strengthen partnership with three-year contract extension

365 Retail

City delivery firm, CitySprint, has signed a new three-year deal with UK home improvement retailer, Wickes. The new contract comes after a seven-year partnership between the two companies, and will see CitySprint continue to make home deliveries for Wickes online customers. With over 230 Wickes stores nationwide, CitySprint will be providing local delivery services from the retailer’s network of local stores, delivering trade quality DIY and home improvement products to customers and trade

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Walgreens to Host Summit Aimed at Boosting Diversity Among Suppliers

Retail TouchPoints

Walgreens will hold a Supplier Diversity Summit — a virtual showcase for diverse businesses and entrepreneurs to share their retail offerings — the week of March 28, in partnership with RangeMe. The summit will provide diverse vendors the opportunity to connect with the Walgreens merchandising team, share their products and receive feedback, with the ultimate goal of being stocked on Walgreens shelves in their local areas.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How to Measure ROI of SEO

Digital Doughnut

Marketers often struggle to articulate the value of their work and obtain the necessary resources. Web traffic and conversion data have little significance to those in charge of managing budgets. Knowing how to measure ROI of SEO will allow you to engage with and convince decision makers on their terms.

SEO 101
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Why Argent’s Store Design Supports Community Events and 1:1 Styling Sessions

Retail TouchPoints

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather. The retailer had previously operated stores in four major markets — New York City, Los Angeles, San Francisco and Washington.

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Last-minute funding buys Bed Bath & Beyond more time

RetailDive

As part of the company’s turnaround strategy, it aims to reduce its brick-and-mortar footprint to 480 stores.

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Breaking New Ground: How To Take Your Startup From A Sheet Of Paper To The Street

365 Retail

Starting up a new business or developing a product and taking it to the market are two of the most challenging endeavours in business, but they are just the beginning. Setting up a shop, building production facilities, or headquartering your business to help build a client base are important steps that should not be rushed. Get them right, and they can be assets to your success and not liabilities on your balance sheet.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Instacart debuts Scan & Pay solution with New York City grocer

RetailDive

Foodcellar Market, a grocer with two stores in Queens’ Long Island City neighborhood, is deploying the technology, which is part of Instacart’s suite of in-store solutions for retailers.

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Top 6 Recurly Competitors and Alternatives: An In-Depth Review

FastSpring

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e., subscription management, payment processing, and more) for SaaS companies.

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To rescue Vans, VF aims to replicate success at The North Face

RetailDive

After another tough quarter, the apparel conglomerate is cutting costs and mulling a sale of backpack brands Kipling, Eastpak and JanSport.

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How Predictive Analytics Can Help Comms During the Cost of Living Crisis

Digital Doughnut

There’s no sugar coating the fact that times are tough for everyone at the moment. Rising costs, interest rates and inflation mean consumers are spending less and businesses are having to work harder than ever to stay in the black. For some, a knee-jerk reaction is to cut out spend on areas like marketing to help save the pennies, but more often than not this turns out to be a false economy.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Alo Yoga unveils virtual store with beauty, workout content

RetailDive

The brand has experimented with NFT releases and cryptocurrency payments in recent months.

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4 Elements of Retail Media Success in 2023

ChannelAdvisor

The consumer journey is truly one of the driving forces of the e-commerce industry. How consumers shop, where they shop and when they shop creates ripple effects across the entire landscape, leading to new innovations, new technology and new channels across countries. Survey data shows that the majority (76%) of global consumers regularly use multiple marketplaces for browsing, shopping or buying.

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Canada Goose to double physical footprint over the next 5 years

RetailDive

The luxury brand, which currently operates 51 stand-alone stores, plans to reach $3 billion in revenue by 2028.

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4 Elements of Retail Media Success in 2023

ChannelAdvisor

The consumer journey is truly one of the driving forces of the e-commerce industry. How consumers shop, where they shop and when they shop creates ripple effects across the entire landscape, leading to new innovations, new technology and new channels across countries. Survey data shows that the majority (76%) of global consumers regularly use multiple marketplaces for browsing, shopping or buying.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Under Armour turns to athleisure for growth

RetailDive

Catering to the rest of a customer’s day could triple its addressable market, according to interim chief Colin Browne.

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TikTok is popular with consumers and worrying for the U.S. government

RetailWire

TikTok’s presence in the U.S. is uncertain as the popular video-sharing app continues to be a target of national defense experts and politicians who worry the app’s proprietary algorithm is providing personal information about American citizens to the Chinese government.

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Imports forecast to be lowest in almost 3 years: report

RetailDive

Retailers are importing less merchandise due to an economic slowdown, according to the NRF and Hackett Associates.

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CPGs to raise prices despite consumer and retailer pushback

RetailWire

Consumer packaged goods companies plan to raise prices in 2023 based on the rationale that the hikes are making up for the increased expenses they took on but did not immediately pass along.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Rethinking Tomorrow’s Grocery Shelf Experience Through a Design-Centered Lens

Retail TouchPoints

If you’ve been to the grocery store in the last few decades, you’ve probably noticed similarities in the way most products present themselves. For example, for as long as I can remember, a lot of food packaging has shown what’s inside — whether by illustration, photography, 3D rendering or a combination of the three. This approach to packaging in the grocery sphere originally became a persistent trend because it worked.

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CVS makes deal to acquire Oak Street Health

RetailWire

CVS Health has agreed to pay $10.6 billion in cash to acquire Oak Street Health, a primary care provider for Medicare recipients. Oak Street operates 169 medical centers in 21 states.

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10 best email automation software for 2023

Omnisend

Reading Time: 11 minutes How we wrote these reviews: We deep-dived into email automation software options online, took demos, and used testimonials and ratings from popular peer-to-peer review platforms like G2 and Capterra to give an objective overview and help you find the best email automation software for your business. Emails have become an integral part of how businesses interact with consumers at different stages of the buying journey.

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Buffalo Wild Wings to give away free wings if Super Bowl goes into OT

RetailWire

Buffalo Wild Wings will offer six boneless or traditional chicken wings for free if the game between the Kansas City Chiefs and the Philadelphia Eagles goes into overtime. Only one game in Super Bowl history has needed an extra period to produce a winner.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.