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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

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Increasing personalization using the power of analytics

iVend

Read more Retailers who understand their customers and use that knowledge to personalize customer engagement benefit on two fronts: Closing the gap – between the online and instore experience, to offer a true omnichannel retail experience.

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Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm.

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How technology helps retailers prepare for holiday season

iVend

Different spending patterns – researchers are seeing less general browsing and impulse buying from shoppers, but also a willingness to spend a bit more on essentials and special events. Retailers can make the most of this trend with promotions focussed on celebrations, festivities and events.

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Digital Is Turning Retail Into An On-Demand Model

Retail TouchPoints

Open for just a few days or hours, these tech-infused spaces feature shoppable screens, virtual checkouts and gamification alongside carefully crafted concepts designed to showcase merchandise that’s specially curated for the event.

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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

Retail TouchPoints

There were other food options with nice tables and chairs and casual seating that could be booked for events, like a winery’s tasting. RTP: With malls putting a greater emphasis on dining, entertainment and events, is there a danger that people will come just to do those things and not to shop at the retail stores?

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