How to Turn One-Time Holiday Buyers into Brand Loyalists
Retail TouchPoints
JANUARY 11, 2023
Shops via social media platforms, like Instagram and TikTok, have also become extremely popular by making that 1:1 in-store connection easier for brands to replicate online. That said, brands can’t just have a TikTok Shop or one live shopping event and then move on — they need to invest in active follow-up after the purchase.
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