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Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Retail TouchPoints

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. For example, in 2022, 21% of respondents said improved supply chain efficiency was a valuable benefit, but that percentage increased to 34% in 2023.

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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Under ideal circumstances, reducing rampant returns is best accomplished through improving the issues that are most frequently leading to them. This is just one example of how companies are utilizing technology innovations to prevent returns up front. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

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Best Fulfillment Center for Startups

Ecommerce Platforms

Running a startup is tough work, and in the ecommerce business, it often means fulfilling products from your own office, home, or even a garage. But at some point, you’ll want to find a fulfillment provider to offer faster shipping, and to focus on other parts of your business. The Best Fulfillment Centers for Startups.

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Order Routing: The simplest and fastest way to optimize fulfillment—without writing code

Fabric

As businesses grow, so does the complexity of allocating resources to fulfill customer orders across multiple locations. While introducing more fulfillment centers can increase your capacity and get you closer to customers, it can also become a logistical challenge that can negatively impact operations. What is OFL?

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IoT in Retail: Top 5 Use Cases and Real-Life Examples

Retail TouchPoints

This article explores popular and non-trivial use cases and examples of how IoT tech can help retail companies. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Example: Macy’s Macy’s stores brought their sales flow inventory to a new level with RFID tags.

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Best Fulfillment Center in Florida (Tampa)

Ecommerce Platforms

If you intend to ship ecommerce products to Florida, or anywhere in the Southwest region of the United States, it’s best to use a fulfillment center in Florida, or at least within the surrounding area. The Best Fulfillment Centers in Florida. What are the Best Fulfillment Centers in Florida (Tampa)? Advantages.

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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

Applying this practice, retailers can proactively troubleshoot stockouts and delays to ensure that customers’ orders can still be fulfilled to their satisfaction in a timely manner. For example, if a customer ordered a certain brand of paper towels, substituting an alternative brand of equal quality and price is an acceptable solution.