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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Under ideal circumstances, reducing rampant returns is best accomplished through improving the issues that are most frequently leading to them. This is just one example of how companies are utilizing technology innovations to prevent returns up front. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

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Unique Holiday Marketing Ideas for Ecommerce brands with Examples

lateshipment

Improve site search optimisation and product recommendations for the holidays. Display shipping countdown for the last date to be shipped. Provide shipping optionality. Try to offer free shipping. The post Unique Holiday Marketing Ideas for Ecommerce brands with Examples appeared first on Lateshipment.com Blog.

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Shipping as a marketing tool: Drive delight this holiday season

lateshipment

Ever thought of ecommerce shipping as a marketing tool? We’re here to say that e-commerce shipping is also a great marketing tool that e-commerce brands should consider. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

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How to Sell & Ship Perishable Goods Online

Groove

Shipping Requirements. Depending upon the perishable food products that you will be selling directly to consumers, a series of shipping issues will present themselves. The list of effects from these shipping requirements goes on for quite a while. Shipping & Packaging Processes. The Solution To Selling Food Online.

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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. For example, a kitchenware and cutlery company might offer two grades of knife sets.

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ShipStation Alternatives for 3PL and Shipping Success

Ecommerce Platforms

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. ShipStation is a shipping platform for ecommerce store owners to manage all parcel shipments and tracking in one dashboard. Toggle accordion.