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The State Of Data Commercialization In China’s Financial Services Industry

Forrester eCommerce

Financial services (FS) firms are actively participating in it, increasingly commercializing their data to create new revenue streams and expand business opportunities. The growth of the data economy in China is accelerating.

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India’s Budget 2023: What It Means For Financial Services And FinTechs?

Forrester eCommerce

I looked at the Budget 2023 that India’s Finance Minister presented on Feb 1st 2023. On that day, India’s Prime Minister tweeted, “This year’s Budget infuses new energy to India’s development trajectory”. I find that he was not far off the mark.

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Electronic Bill Presentment And Payment (EBPP) Is Undergoing A Sea Change — Catch The Wave!

Forrester eCommerce

For the first time, the majority of my client inquiries on the topic came from financial services companies. Fun fact: I’ve been researching billing for Forrester since 2012. But 2018 was a year unlike any other in my billing research. And while these conversations often started about billing, they ended up in EBPP.

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Invest In The Right Technologies To Improve Your Customers’ Financial Well-Being

Forrester eCommerce

The Forrester Financial Well-Being Tech Tide™ report presents an analysis of the maturity and business value of the 18 technology categories that support financial well-being. Financial services executives should read this report to shape their firm’s investment approach to these technologies.

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Tech Leadership Churn in Australian Banks – Correcting The False Promise Of Bi-Modal IT

Forrester eCommerce

In early March we held our 5th Annual Financial Services Summit 2020 in both Sydney and Melbourne, where I presented on how customer-obsessed CIOs are driving business success by: Accepting that the firm’s ultimate customer is also IT’s customer; Engaging across a wide, business-focused field while taking responsibility for revenue generating initiatives; (..)

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Finserv Leaders Must Keep Sight Of The Big Picture In The Midst Of The Pandemic

Forrester eCommerce

As the COVID-19 pandemic shifts both geographically and in intensity, changes in consumers’ behaviors present financial services companies with new problems and new opportunities.

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Personalization in financial services – the power and prerequisites

Dynamic Yield

Within a crowded sector, personalization in financial services is becoming increasingly important, presenting challenges and opportunities. The post Personalization in financial services – the power and prerequisites appeared first on Dynamic Yield.