RTP blog

DECEMBER 19, 2017

In a 2008 article focused on 5 New Promotional Trends , we talked about the growing use of in-store digital signage and mobile; social media in marketing communications; and creative pricing strategies. 
 Note: IDC has been credited with coining the term “omnichannel.”) Instead of being a museum, the store should be a destination.”

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 156

Consumer Payment Services Fulfillment Multi-channel 156

Retail TouchPoints

MARCH 5, 2024

Go There is a double entendre to not only fulfill those travel fantasies, but also go there with your style and take it to the next level. We covered all of these activations across our social channels and, of course, it’s still on our [social] grid. People are tired of the same old ad campaigns; they want to be inspired.

Fashion 263

Fashion Travel Multi-channel Games 263

Steve Dennis

FEBRUARY 1, 2021

Indeed, the customer is the channel and retailers with a more harmonized and remarkable retail experience generally outperform those that have failed to break down silos. The lines are blurring. Digital drives brick and mortar and vice versa. The long-term profitable growth prospects for high-end fashion pure-plays are far from certain.

Multi-channel 174

Multi-channel eCommerce Books Department Stores 174

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. However, it requires synergy between online commerce channels and physical retail to succeed.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Claim your copy! So what’s the next big thing?

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retalon

AUGUST 14, 2023

Modern furniture inventory software provides the insights and automation needed to manage stock for omni-channel fulfillment. The truth is, this software can be a game-changer for retailers in today’s omni-channel environment. This allows you to respond nimbly to sudden changes in market trends or unplanned events.

Management 41

Management Multi-channel Supplies Demo 41

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here.

Technology 278

Technology Retail Customer Experience Presentation 278

Ecommerce Platforms

OCTOBER 12, 2022

From Shopify ’s all-in-one ecommerce offerings to its rather seamless fulfillment options, it definitely has more pros than cons. You can, for example, browse collections for: Trending themes Minimalist styles Small catalogs Large catalogs Themes to sell in person. Shopify Pro #11: Seamless Fulfillment and Product Sourcing Options.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Channel 61

Channel Games Payment Services Shipping Costs 61

Ecommerce Platforms

MAY 3, 2023

Wholesale channels for selling Another great feature you can only get from Shopify Plus, is access to a wholesale channel. The wholesale channel provides you with all the tools you need to create a unique, password-protected storefront for small businesses looking to buy from you in bulk.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

retailnext

FEBRUARY 19, 2020

Retailers must keep up with recent shopping trends and consumer behavior. Hence, leading brands are engaging with shoppers and customers across several different channels, such as SMS, email and social media platforms. Solution: There are a variety of new marketing trends your brand can incorporate. Maintaining customer loyalty.

Management 59

Management Retail Shipping Costs Multi-channel 59

ecomdash

APRIL 30, 2019

With an API layer, users can perform limitless customizations and integrations, including other content distribution platforms, payment channels, and omnichannel strategies. Speed to market for international and omnichannel GTMs. Speed to market in new geographies or channels. Customization and personalization.

Merchant Services 68

Merchant Services Payment Services BigCommerce Multi-channel 68

Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Look for platforms that offer built-in order management for order accuracy and fast fulfillment at the scale and depth that you need. Even before COVID-19, it was one of the fastest growth channels.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Ecommerce Platforms

MARCH 8, 2023

It opens the door to a more advanced sales platform which allows you to sell across multiple channels, and even create your own headless ecommerce experience. You can connect your store with marketplaces and social media channels, and customize the checkout for your customers.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Retail TouchPoints

FEBRUARY 6, 2023

This trend is even more pronounced among CEOs in the U.S. Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. Top areas executives are targeting for in-store tech investments this year.

Payment Services 287

Payment Services POS Omnichannel Retail 287

Kissmetrics

NOVEMBER 30, 2020

Consider which support channels fit your customer’s needs. Different types of customer service software fulfill various purposes and conform to specific customer needs. You can also connect Zendesk to your social channels without managing a ton of different platforms. Customer Preference.

Live Chat 239

Live Chat Customer B2B Social Media 239

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. So follow along this retail journey to emerge with omnichannel mastery!

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

Retail TouchPoints

MARCH 6, 2023

We’re also looking to elevate the overall customer experience (CX) regardless of the channel, while keeping costs in control.” Thanks to a growing partnership with OSM Worldwide , Dr. Squatch has successfully evolved its fulfillment strategy so it can not only deliver packages faster but cheaper for consumers and the business.

Shipping Costs 274

Shipping Costs Shipping Multi-channel Fulfillment 274

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. From order placement to fulfillment, the system efficiently manages each step, reducing manual intervention and potential errors.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Kibo

APRIL 12, 2022

Some are former brick-and-mortar retail locations now shuttered to the public and converted into fulfillment centers. Others are dedicated facilities located in industrial parks which use staff and technology specifically calibrated to pick and fulfill internet orders. Dark stores operate as micro-fulfillment centers.

Fulfillment 62

Fulfillment Order Fulfillment Shipping Costs Multi-channel 62

Fabric

DECEMBER 22, 2023

For example, having a multi-channel sales presence was more important than ever as customers wanted convenience to shop where they wanted, how they wanted. Meanwhile, omnichannel fulfillment options remained popular with consumers. million people visiting physical retail locations and 134.2 million people shopping online.

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. This includes the capability to quickly introduce new products, update pricing, modify promotions, and adjust to shifting market trends.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Retail TouchPoints

MARCH 30, 2023

Bruno and Brendan Witcher, VP, Principal Analyst at Forrester , spoke during the Preparing for the Evolution of Omnichannel: How to Build a Unified Commerce Culture webinar. To deliver on those expectations the retailer knew that an omnichannel approach was essential. As digital executives, we get very focused on the front-end.

POS 298

POS Omnichannel Webinar Point of Sale 298

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. It does not access it’s POS (point of sale) or multi-store back office. You chose the fulfillment method AND location. Every store is simply a new sales channel.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Fabric

SEPTEMBER 12, 2023

Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends. These trends precipitate a need for e-commerce retailers to further adapt and evolve if they hope to secure this growing market. Changing consumer trends highlight the importance of omnichannel retail initiatives.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

BigCommerce

DECEMBER 13, 2017

Within 18 months they were selling more on Amazon than through their traditional channels. In fact, it can be your initial parlay into household name status, and multi-million dollar sales. Items are fulfilled by Amazon. I’ve worked with an old fashioned manufacturer that has been in business for several generations.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

iVend

NOVEMBER 17, 2021

Recent times have seen the growth of the phenomenon known as hybrid retailing – the online/offline integration of shopping channels to the point where they are completely intertwined and inseparable. One large US retailer generated 18% of its sales online, but fulfilled 95% of all its sales from physical stores.

Customer Experience 86

Customer Experience Customer Multi-channel Fulfillment 86

Smile.io

MAY 16, 2023

This is the subset of the market that wants to buy your product because it fulfills their specific need, and aligns with their desired price range, product quality, and demographics. Blog Gabrielle Policella Sales channels Now it’s time to plan where customers will be able to purchase products or services from.

eCommerce 76

eCommerce Merchant Services Payment Services eCommerce Platforms 76

Smile.io

SEPTEMBER 7, 2022

This is the subset of the market that wants to buy your product because it fulfills their specific need, and aligns with their desired price range, product quality, and demographics. Blog Gabrielle Policella Sales channels Now it’s time to plan where customers will be able to purchase products or services from.

eCommerce 83

eCommerce Merchant Services Payment Services Shipping Costs 83

OrderDynamics

APRIL 9, 2019

First of all, an order management system is key to omnichannel retail. Orchestrates the order for fulfillment. International: multi-lingual, cross border orders, multi-currency, double-byte characters. Multi-tenant but NOT on AWS. Truly, retailers need to look for multi-tenant SaaS solutions. Split payments.

Management 61

Management Multi-channel Payment Services Shipping Costs 61

Retail TouchPoints

DECEMBER 9, 2022

As a result, third-party marketplaces are expected to be the fastest-growing retail channel globally over the next five years, with Edge by Ascential forecasting that third-party sales through marketplaces will add $1.3 Now, an increasing number of other retailers are seeing the value in adding a marketplace to their commerce offerings.

Shipping Costs 195

Shipping Costs Beauty and Health eCommerce B2B 195

ChannelAdvisor

APRIL 24, 2020

Grocery supply chains are working overtime to meet needs, forcing many businesses to reassess how they manage inventory, process orders and fulfill them quickly and accurately. Eliminating Single-Channel Reliance. When a business relies too much on a single sales channel, an event like COVID-19 can easily put that business at risk.

Blog 87

Blog eCommerce Multi-channel Supplies 87

OrderDynamics

DECEMBER 4, 2018

Omnichannel Retail is a trend that’s growing fast, and customers already get irritated with stores that don’t show detailed inventory levels. Some markets like the UK are quite advanced, with 64% of retailers offering omnichannel services. A ship-from-store omnichannel strategy brings many benefits to the physical store.

Shipping 50

Shipping Management Multi-channel Omnichannel 50

Ecommerce Platforms

AUGUST 7, 2019

Digital engagement to help you reach your customer on any channel from $75 per user per month. Omnichannel support: Make sure that you're ready to reach your customers on the channels that they love most with mobile messaging, social media, webchat, and more. Salesforce Sales and Service Cloud Pricing.

Payment Services 112

Payment Services Multi-channel Arts Management 112

RETAIL MANAGEMENT SOFTWARE

APRIL 12, 2022

ERP is a suite of customizable applications that enables retailers to integrate and manage all major operations smoothly, including handling multi-location stores, frequently moving stocks, pricing changes, discount offers on products, and much more. Integrating Multiple Channels. E-commerce data integration. Sales analytics.

eCommerce 89

eCommerce Retail POS Multi-channel 89

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. So, here’s what I did: I reached out to 31 experts to ask what 3 areas they’d focus on (or are planning on focusing on) for 2018 to drive real growth and get ahead of the trends. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419