Retail TouchPoints

NOVEMBER 18, 2021

Online shoppers expect immediate responses — even a millisecond of delay is too long. Nine out of ten US consumers say they will abandon a retailer’s website if it is too slow ( Retail Systems Research (RSR ). Optimized supply chain management to avoid stockouts and overstocking. Embrace the Need for Speed .

Shipping Costs 242

Shipping Costs Retail Omnichannel Supplies 242

Retail TouchPoints

SEPTEMBER 29, 2020

Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces. Speakers included industry experts from RSR Research, Coresight Research and Creative Realities as well as retail executives from companies including Office Depot and Regina Andrew Design.

Webinar 265

Webinar Payment Services Shipping Costs Retail 265

ChannelAdvisor

JUNE 30, 2021

Retailers, on the other hand, face a very different set of problems. Things like supply chain breakdowns, inconvenient warehouse locations, and the challenges of Covid restrictions have put shipping and logistics under extreme pressure. Now it’s time to implement multi-location fulfilment and delivery. This brings us to now.

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Among the winning strategies was a shift to ecommerce operations.

Retail 274

Retail Leisure Fulfillment Operations 274

Retail TouchPoints

OCTOBER 14, 2020

Many companies have seemingly been flying blind the past several months, attempting to weather the fallout from our COVID-19 new normal and pivot their operations in response to our anticipated next normal. For retailers and brands, this situation is systematically changing how their industry operates.

Fulfillment 217

Fulfillment Supplies Omnichannel Operations 217

Retail TouchPoints

JULY 11, 2023

In fact, research from ESW found that 54% of Gen Zers and 56% of millennials believe it’s “irrelevant” whether an online retailer is located overseas or not. Younger consumers are especially open to buying from brands beyond their own borders. ” 4.

Fulfillment 245

Fulfillment Consumer Consumer Goods Download 245

Retail TouchPoints

MARCH 28, 2023

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. Setting the ideal returns policy for your business, therefore, will require working across marketing and operations silos.

Home Furnishings 260

Home Furnishings Clothing Operations Online Retail 260

Retail Technology Review

JANUARY 20, 2020

By Joe Farrell, VP of international operations at PFS. Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least.

Online Retail 93

Online Retail Channel Fulfillment Retail 93

Retail TouchPoints

JANUARY 24, 2022

The best retailers already understand the need for stability — 91% of retail leaders, defined as the companies with the highest growth and confidence in their operations, say that improving the overall workforce experience will be a high priority in 2022. Visibility is Paramount, From the Supply Chain to Shopper Habits.

Retail 253

Retail X-cart Omnichannel Supplies 253

Retail TouchPoints

AUGUST 10, 2021

Several sessions will delve into how retailers can turn ever-louder calls for increasing female and minority participation into real-world change. At Chicago’s McCormick Place, Aug. Additionally, retailX isn’t shying away from tough subjects, with sessions like Addressing the Shopping Center Identity Crisis.

Events 264

Events Supplies Omnichannel Consumer 264

ChannelAdvisor

JUNE 30, 2021

Retailers, on the other hand, face a very different set of problems. Things like supply chain breakdowns, inconvenient warehouse locations, and the challenges of Covid restrictions have put shipping and logistics under extreme pressure. Now it’s time to implement multi-location fulfilment and delivery. This brings us to now.

eCommerce 40

eCommerce Fulfillment Multi-channel Shipping Costs 40

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses.

Payment Services 99

Payment Services Retail Supplies Omnichannel 99

Elsner

MARCH 16, 2020

The Organisation for Economic Co-operation and Development (OECD) has declared that the coronavirus outbreak poses the biggest threat to the global industry since the 2008 financial crisis. An eCommerce platform runs on the base of physical businesses through the supply chain. A slight disturbance in the supply chain and boom!

eCommerce 145

eCommerce eCommerce Marketing Supplies eCommerce Platforms 145

Wiser

MAY 30, 2018

Inventory levels are a key factor to account for because dropping prices to take market share from competitors is only a sound strategy if you have enough inventory to fulfill the increased orders coming in. Once inventory starts getting low, it is best to boost that price up to preserve what is left until supply levels are replenished. .

Shipping Costs 74

Shipping Costs Online Retail Retail Comparison Shopping 74

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Algopix

APRIL 17, 2023

What is Amazon Inventory Management As the world’s largest online retailer, Amazon has revolutionized the way we shop and has created unprecedented opportunities for businesses to reach new customers and grow their sales. Improving Customer Satisfaction: Customers expect fast and reliable delivery of their orders.

Management 92

Management Shipping Costs Fulfillment eCommerce 92

Retail TouchPoints

APRIL 26, 2023

About 40% of the product we sell is shipped, and it could be a wrench or a 3,000-pound pressure washer,” said Shaun Bunch, SVP of Supply Chain Operations at Northern Tool in an interview with Retail TouchPoints. We see these efforts in ecommerce retailing becoming more and more important.”

Shipping Costs 208

Shipping Costs Shipping eCommerce Improvements 208

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Rising inflation, supply chain issues and reduced consumer spending continue to plague retail ahead of the holidays.

Shipping Costs 251

Shipping Costs Payment Services Merchant Services Payments 251

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar.

Shipping Costs 230

Shipping Costs Retail Fulfillment Channel 230

365 Retail

NOVEMBER 14, 2022

As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. Upselling is a little like bundling and can also help increase your average order value while fulfilling the needs of your customer. Get your affairs in order today!

Payment Services 57

Payment Services Shipping Costs Merchant Services Order Fulfillment 57

365 Retail

DECEMBER 8, 2021

During the dizzying heights of peak season, retail operations of all shapes and sizes are put to the test to meet increased consumer demand. Many small to medium-sized retailers often think that in order to grow they’ll need to make large-scale investments into robust stock inventory management systems to meet demand effectively.

Management 52

Management eCommerce Retail Shipping Costs 52

Ecommerce Platforms

MAY 25, 2020

Dropshipping is a form of online retail selling where the retailer doesn't have to pay for the products before selling them to customers. Overall, selling online, and from a brick-and-mortar store, usually requires a supplier, a retailer (the store the customers buy from,) and a customer.

Shipping Costs 181

Shipping Costs Payment Services Shipping Fulfillment 181

BigCommerce

JUNE 8, 2017

While product-market fit and user acquisition are undoubtedly crucial to your business, ecommerce fulfillment is the engine that keeps your car running. What is order fulfillment? Fulfillment encompasses the entire process of receiving an order and delivering it to a customer. Third-party ecommerce fulfillment.

Drop Ship 417

Drop Ship Shipping Costs Fulfillment Shipping 417

Retail TouchPoints

OCTOBER 4, 2022

Launched in 1902, Goodwill far predates even the internet itself, but that’s not stopping the more than 120-year-old nonprofit from staking its claim in the online resale movement with its new marketplace GoodwillFinds.com. Goodwill operates under a federated store model , essentially the nonprofit equivalent of a franchise system.

Operations 245

Operations Books Consumer Toys 245

Retail TouchPoints

MAY 17, 2021

Consumers will be making up for lost time in shopping for new clothes and supplies, but they will likely continue habits formed during the pandemic and do a large portion of this shopping online. Retailers aren’t completely unprepared for this, of course. Operating More Efficiently.

eCommerce 167

eCommerce Retail Apparel Clothing 167

Retail TouchPoints

APRIL 19, 2021

Many retailers are already experiencing increased tariffs and supply chain snags , putting customer satisfaction at jeopardy. To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Avoiding Reverse Logistics Chaos.

Fulfillment 149

Fulfillment Supplies Retail Shipping Costs 149

Kibo

AUGUST 18, 2022

Impacts of the recession on DTC brands and B2C retailers. The dramatic online retail boom of the stay-at-home pandemic era seems to have come to a decisive end. . But despite growth slowing, revenues from online sales continue to be strong and vastly outstrip pre-pandemic revenues. eCommerce growth was 6.7

Technology 62

Technology B2C Retail eCommerce Technology 62

ESW

SEPTEMBER 11, 2018

Expanding to international customers creates new opportunities for growth, but it also comes with a set of fulfillment challenges with increasingly complex logistics and reverse logistics. International Logistics 101: The Basics of International Fulfillment. It pays to be space-conscious when fulfilling hundreds of orders per day.

eCommerce 94

eCommerce Shipping Costs Merchant Services Fulfillment 94

SellBrite

MARCH 20, 2020

In fact, 36% of sellers predict their sales will actually decline due to supply chain issues, product shortages, shipping delays, and the potential for demand to drop as the economy fluctuates. However, as supply chain issues increase, third-party sellers will look for ways to limit the impact, such as reducing ad spending.

eCommerce 120

eCommerce Shipping Costs Supplies Fulfillment 120

Ecommerce Platforms

MARCH 18, 2023

In other words, retailers sell products to everyday people, rather than wholesales or institutional buyers. How Does Retail Work? Over the years, various forms of “retail” have emerged, from online retail (Ecommerce) to mobile and app-based retail sales.

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

Fabric

AUGUST 8, 2023

According to another survey, 85% of online shoppers said that a poor delivery experience would prevent them from ordering from an online retailer again. Order management is the process of efficiently handling and fulfilling customer orders from start to finish. That’s where modern order management comes into play.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Delivering convenience (Retail Fulfillment Strategy Examples).

Fulfillment 32

Fulfillment Shipping Costs Retail Order Fulfillment 32

PFS

FEBRUARY 17, 2020

Mindfulness and being more conscientious about the way they operate is just one learning that online brands in particular should be adopting this year. Here we discuss three key areas of mindfulness online retailers should be putting into action to thrive in today’s increasingly competitive marketplace: 1.

eCommerce 59

eCommerce Omnichannel Online Retail Fulfillment 59

ESW

NOVEMBER 30, 2020

of grocery shopping done online. Even so, the pandemic doubled online spending to 27.9% Such sudden growth put most retailers operations under a level of pressure they’d never experienced before. We analyze how well they fared, what could have been better and what the future holds for online grocery shopping.

Fulfillment 78

Fulfillment Shipping Costs Supplies Consumer 78

Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Retail Fulfillment Strategy Examples.

Fulfillment 32

Fulfillment Channel Shipping Costs Order Fulfillment 32

365 Retail

MARCH 1, 2022

Amazon will continue to dominate online sales : As the world’s largest online retailer, Amazon will remain the platform that eCommerce brands will need to be on in order to survive. Just prior to the pandemic, worldwide retail eCommerce sales stood at USD 3.35

Social Media 109

Social Media Multi-channel Fulfillment Drop Ship 109

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 139

Consumer Payment Services Fulfillment Multi-channel 139