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FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model

Retail TouchPoints

Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. As per a fact sheet recently published by the FTC , the proposed rule change takes things a step further by mandating the subscription cancellation process be as simple as the sign-up process.

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Putting the Customer First: Building a Profitable Online Presence

Retail TouchPoints

This article examines how application programming interfaces (APIs) and customer identity and access management (CIAM) technologies are assisting retailers in building a more engaging, efficient and profitable future with their online presence. The question is: are retailers ready to handle it?

Customer 317
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Personalization Meets Peer Influence: Top Visual Content Trends in Ecommerce

Retail TouchPoints

Ecommerce should bring in-store experiences to life in an online format, so retailers today are leveraging the latest technologies and visual elements to accomplish that goal. How will we ensure the content meets our brand guidelines, or how will we quickly edit assets so that they meet our needs?

eCommerce 241
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10 Features Your Billing Software Needs to Have

FastSpring

Can it handle subscriptions? Functionality is especially important if you offer multiple plans, add-ons, subscriptions, or run coupons. There are so many guidelines and regulations for both domestic and international eCommerce. These tools are especially crucial for subscriptions/recurring billing. Compliance.

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A Quick Guide to Automated Billing

FastSpring

Subscriptions have slowly become a significant part of our lives. Not only are subscriptions and automated billing services more convenient for our customers, but it also gives our businesses stability through recurring revenue. In other words, technology takes over the mundane task of collecting payments from your customers.

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eCommerce UX: How Website Design Affects Conversion Rates

Groove

Ensure that animations are accessible and compatible with screen readers and other assistive technologies. Adhere to Accessibility Guidelines Design your website to be accessible for users with disabilities by following Web Content Accessibility Guidelines (WCAG).

eCommerce 195
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‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers

Retail TouchPoints

By 2022, regulations designed to protect consumer privacy and major technology companies will require users’ explicit permission to share and use data generated from digital interactions. The change will be a reckoning for the advertising industry.”. The Demise of the Third-Party Cookie.

Retail 264