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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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The Best Rewards Apps for Shopify Store Owners

Ecommerce Platforms

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. For instance, you could give someone a discount whenever they refer someone new to your store. You also get automated fraud protection, and live chat customer service.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Improved customer retention. Live chat for priority requests.

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Best Small Business Software for 2021: A Round-Up

Ecommerce Platforms

Schedule social media posts. You can convert videos to any format to compliment your social media and website content. LiveChat is, you guessed it, a live chat tool for your website that makes it easier for you to connect with customers in real-time. Answer customer questions. Reach out to new leads.

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Online Store SEO: How to Rank In Search

Groove

Stores that include relevant internal links to related products, sizing guides and other content can improve user experience and help search engines understand how your site relates to specific inquiries. If you're looking to improve your blog writing skills, we've outlined eCommerce blogging tips in a related blog here. Conclusion.

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The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. The “Premium” plan is $49 per month for unlimited customers, referrals, dashboards and data reports, live chat support and automated fraud protection. Excellent wish list function for repeat customers.

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How to Choose a CRM For Your Business in 2023

Ecommerce Platforms

Put simple, ‘CRM’ stands for ‘Customer Relationship Management’ and refers to software used to organize a business’s contacts/customers/leads details. Other areas you might want to improve could include the following: Contact management: Do you need help managing your contacts and contact data? But, first: What’s a CRM?

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