Retail TouchPoints

FEBRUARY 2, 2024

Tapping into Gen AI to Improve Online Shopping Trained on Amazon’s product catalog as well as information from across the web, Rufus can answer customer questions on a variety of shopping needs and products, provide comparisons and make recommendations, all within a conversational context. customers in the Amazon mobile app.

Mobile 256

Mobile Recommendation Technology Customer Experience 256

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. Those early use cases make sense because they deliver immediate results. AI will deliver precision-targeted offers.

Retail 283

Retail Mobile Consumer Operations 283

Kibo

OCTOBER 27, 2022

Retailers now have multiple channels to interact with customers, such as online stores, mobile apps, customer service, buy online, pick up in store/curbside, and buy online, ship from store/distribution centers (DCs) scenarios. 1 Key Benefits of Real-Time Inventory Visibility. Real-Time Inventory Visibility Architecture.

Customer Experience 90

Customer Experience Improvements Customer Shipping Costs 90

Elsner

APRIL 23, 2020

The business owners started to put emphasis on consumer behavior so that they can provide an improved user experience. That’s when the eCommerce market biggies started to launch their mobile apps. million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05

Mobile 90

Mobile eCommerce Customer Payment Services 90

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. This scenario presents unique opportunities for growth and progress.

B2B 244

B2B eCommerce BigCommerce Omnichannel 244

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. He is a software development professional with more than 18 years of experience in enterprise solutions and mobile app development.

Technology 281

Technology Presentation Travel Operations 281

Optimizely

FEBRUARY 21, 2017

Customers who shop on mobile do so with a different mindset than they do on any other channel. Research has shown that shoppers increasingly use mobile for early-stage browsing and discovery, then will switch to a different device to actually complete the purchase. mentality that many customers have while shopping on mobile (i.e.

Mobile 150

Mobile Retail Social Media Presentation 150

GetElastic

OCTOBER 31, 2019

We thought it was high time for an update, because nothing’s more terrifying in 2019 than mobile checkout abandonment. Don’t let any of these bone chilling boners haunt your mobile commerce site! But on mobile, they typically span the width of the screen and look like a required step in the process. Checkout choke-out.

Mobile 117

Mobile Merchant Services Payment Services Payments 117

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. This reduction in fraud liability can result in significant cost savings for retailers.

Merchant Services 276

Merchant Services Payment Services Payments Retail 276

Groove

AUGUST 4, 2020

Determine any areas that can use improvement, and focus on enhancing those this year ? there's almost always something that can be improved. Follow these 5 Black Friday strategy tips to drive more online revenue this year: Optimize for mobile. Optimize For Mobile. Up-sell and cross-sell products. Leverage email marketing.

Shopping Carts 354

Shopping Carts Mobile eCommerce Recommendation Mobile 354

Groove

MARCH 4, 2024

Web design effects like these streamline a customer's search and encourage engagement when it presents the most relevant content. Advanced Intuitive Navigation Advanced intuitive navigation changes the way visitors interact with websites, which can significantly improve user experience.

Web Design 370

Web Design eCommerce Improvements Presentation 370

SellBrite

JANUARY 17, 2018

But in recent years, buyers are getting even more flexibility and accessibility with online shopping—thanks to the rise of mobile shopping. Mobile commerce is growing in popularity as technology improves. To help sellers prep for “m-commerce” in the coming year, this guide will walk through how much mobile shopping has grown.

Merchant Services 145

Merchant Services Mobile Social Media Payment Services 145

Elsner

MAY 21, 2020

B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Customer satisfaction has been better, but there has been no improvement in the buying journey of B2B buyers. Mobile Friendly Website. If you connect well with them, they will appreciate your services.

B2B 78

B2B eCommerce Improvements B2C 78

ecomdash

MARCH 7, 2019

With more online shoppers using mobile devices to buy from their favorite brands, ecommerce retailers must keep up with technology on their websites. You must improve your checkout process to create a positive customer experience no matter the device your potential shopper is on. 1 – Simplify Checkout Pages. Amazon Pay. Google Pay.

Mobile 84

Mobile Payment Services Shopping Carts Mobile Payments 84

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

Payment Services 355

Payment Services Shipping Costs Electronics Fulfillment 355

Retail TouchPoints

JANUARY 26, 2023

Brands can leverage their mobile apps to gather information about what products their customers in a city (or even neighborhood) are interested in. Merchandise no longer remains on the shelves past its prime, and stores can present a new look in a matter of days. The extra dimension can increase throughput by up to 400%.

Sporting Goods 322

Sporting Goods Retail Fulfillment Customer Experience 322

Retail TouchPoints

DECEMBER 16, 2021

That’s a huge opportunity for improvement to drive conversions up and decrease bounce rates. Mobile filters. Mobile commerce sales are projected to reach a staggering $3.5 Whichever direction you choose, designing for mobile will include a decision on how to integrate filters into the search experience. trillion in 2021.

eCommerce 276

eCommerce Mobile Presentation Customer Experience 276

Retail TouchPoints

AUGUST 7, 2023

The trade-off is long shipping times, another thing Wish is working hard to improve. How Wish Plans to Take on the Competition While the increased competition is certainly presenting a challenge to Wish’s turnaround efforts, it hasn’t stopped them. “We Here’s a look at some of those initiatives and where Wish is focusing next: 1.

Shipping Costs 227

Shipping Costs Merchant Services Payment Services Shipping 227

Retail TouchPoints

JANUARY 25, 2021

shopping center Westfield London will launch a new experiential retail concept — Situ Live — in spring 2021, providing a showcase for a host of innovative products presented live across six lifestyle theaters. The hybrid experience blends physical and digital retail.

Magazine 264

Magazine Retail Presentation Events 264

Retail TouchPoints

SEPTEMBER 26, 2023

One of Wish’s biggest tactics to turn the tide has been improving the shipping experience in terms of both cost and speed. At checkout, customers will be presented with several local pickup options where they can collect their item, which now include Pudo outlets. on all orders over $10.

Shipping Costs 226

Shipping Costs Shipping Presentation Improvements 226

Retail TouchPoints

JANUARY 18, 2024

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show.

Merchant Services 291

Merchant Services Retail Definition Technology 291

Kissmetrics

NOVEMBER 30, 2021

Google recently made a change to mobile search results. However, if you’ve performed any mobile Google searches in the U.S. This is currently limited to mobile searches in the U.S. Particularly on mobile, this isn’t ideal for user experience. Effects of Continuous Scrolling in Mobile Search on SEO, Impressions, and CTR.

SEO 235

SEO Social Media Mobile Information 235

Retail TouchPoints

OCTOBER 21, 2020

That’s a question we’ve sought to explore in the CodeBroker Mobile Coupon Survey. One of our key findings: millennials are increasingly interested in, and highly likely to respond to, mobile coupons — but only if those coupons are presented to them through preferred channels and with the right offer. The Mobile Tipping Point.

Marketing 197

Marketing Mobile Customer Loyalty Channel 197

UpSellIt

JANUARY 15, 2020

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. In 2011, only 7% of ecommerce purchases happened on a mobile device. Chatbots have improved significantly in the past decade.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

ROI Revolution

JUNE 7, 2018

Seth finished his presentation with a powerful message to marketers: if failure is not an option, neither is success. After a brief break, sessions returned with a presentation from Don Davis, Editor at Large of Internet Retailer. They can then use that time to find new ways to utilize and improve the AI. No idea is a bad idea.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Retail TouchPoints

MARCH 30, 2022

Dynamic ads featuring brand inventory also offer a quick win for personalized, relevant product sales, while the ability for creators to tag products in brands’ inventory presents scalable discovery for primed users. Each social platform presents a new touch point for brand discovery and loyalty.

Payment Services 311

Payment Services Social Media eCommerce Presentation 311

UpSellIt

MARCH 13, 2024

Optimizing for Mobile Responsiveness In today’s mobile-first landscape, optimizing website design for mobile responsiveness is essential for delivering a seamless user experience across devices. This is especially useful for ecommerce websites that have a gift section or clothing lines made for the spring season.

Marketing 128

Marketing Gifts Recommendation Clothing 128

Retail TouchPoints

JULY 6, 2022

The retailer uses the stores to explore ways to bring in new shoppers while increasing the visit frequency of existing customers, and also improving how consumers see the 7-Eleven brand overall. “As The new Dallas Evolution Store also has a unique take on its restaurant offering. Stores Feature the Retailer’s Latest Tech Solutions.

Food and Beverages 275

Food and Beverages Mobile Outdoor Omnichannel 275

retailnext

SEPTEMBER 5, 2019

With 79 percent of marketers saying mobile is the cornerstone for business, there has been a lot of buzz about location-based mobile marketing and its increased open rates and improved ROI. If you’re in the retail industry, below are 10 tips for effective location-based mobile marketing. Make clear goals.

Mobile 59

Mobile Marketing SEO Social Media 59

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The path to our frictionless future presents many challenges retailers must overcome, including building the right network infrastructure to support new technologies. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

OCTOBER 19, 2022

Brendan Witcher, VP, Principal Analyst at Forrester , shared his thoughts on what retailers need to do with their stores to maximize omnichannel performance during The New Retail Imperative: Utilizing Stores As A Competitive Advantage webinar presented by Tulip. Invest in Mobile Tools for Shoppers and Associates Alike.

Shipping Costs 273

Shipping Costs Omnichannel Webinar Operations 273

Retail TouchPoints

AUGUST 1, 2023

This downturn persisted even as ecommerce evolved into a mobile-first business over the decade. Simply reviewing historical and present sales data won’t cut it. Testing assortments before financially committing to them can significantly improve decision-making around which items to keep, expand or drop.

Retail 246

Retail Shipping Costs eCommerce Consumer 246

Retail TouchPoints

OCTOBER 6, 2022

Following are recaps of some of the most pertinent presentations. Luckily, retailers can harness the power of location to make their mobile applications and, in turn, their brand experiences, more seamless than ever. Registration is free, and of you already attended a live session when they aired Sept.

Shipping Costs 266

Shipping Costs Payment Services Merchant Services Payments 266

Retail TouchPoints

JANUARY 11, 2022

Eliminating food waste presents a meaningful climate strategy CPG brands and retailers can implement, but it is also a complex challenge to tackle. Founder and CEO of Crisp Are Traasdahl has more than 20 years of experience in mobile and digital technology.

Retail 235

Retail Supplies Improvements Travel 235

Retail TouchPoints

MAY 19, 2022

A retailer may even have different partners for mobile experiences and desktop experiences. Make your retail media easy to buy by being a one-stop-shop for mobile, desktop, on-site display and sponsored products. Use your performance data to improve your ad placements. Consolidate third-party providers whenever possible.

Retail 282

Retail Demo Mobile Management 282

GetElastic

NOVEMBER 29, 2021

Over the past couple of years, you've undoubtedly heard about the increasing use of mobile to make purchases, both for B2C and B2B brands. Flashy stats and presentations often lead to knee-jerk reactions like setting up a mobile channel but fall short on delivering an experience that will help your brand convert more sales.

eCommerce Platforms 147

eCommerce Platforms Mobile B2C B2B 147

Retail TouchPoints

NOVEMBER 11, 2020

However, in the rush to embrace digital solutions and improve their online presence to maintain business operations, many retailers opened themselves up to unseen security risks by quickly adding new technologies, processes, suppliers and offerings without first conducting a proper security and risk assessment.

Merchant Services 167

Merchant Services Retail POS Presentation 167