Retail is the Number-One Industry Targeted by ADA Website Lawsuits
Retail TouchPoints
AUGUST 1, 2022
In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. Ecommerce websites are among the hardest hit, making up 79% of all cases, surpassing all other industries. No ecommerce company, no matter the size, is immune.
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