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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

Live Chat 104
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Shopping Cart Abandonment: 7 Tips to Capture Revenue

Groove

Experiment With Live Chat & Chat Bots. We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. Shopping Cart Abandonment Tips. Add Clear Incentives.

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4 Ideas to Improve Customer Experience

Groove

Underneath it, your website, marketing, shipping and customer service create micro-moments that influence customer sentiment. HubSpot refers to this as the “delight” portion of its inbound marketing flywheel. Incorporate phone and live chat customer service. Personalize your website. Personalize packaging.

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Online Store SEO: How to Rank In Search

Groove

As an eCommerce inbound marketing agency, we counsel our clients about the value of P.E.S.O. Unlike paid marketing approaches, organic search benefits do not require an advertising budget. However in general, we recommend Keyword Keg, MOZ and Google Keyword Planner to help identify keywords that make sense for your business.

SEO 285
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What To Look For In An eCommerce CMS

Groove

SaaS, or Software-as-a-Service, refers to a cloud-based CMS that website owners use to host their eCommerce stores. Two industry-dominating SaaS platforms that are great for mid-market and Enterprise eCommerce businesses are BigCommerce and Shopify. Product recommendations are great for creating a personalized customer experience.

eCommerce 195
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Email Marketing vs. Marketing Automation: Choosing the Right Path for Your Business

Email Audience

Perhaps you’re a small business owner overwhelmed by the modern marketing minefield. Or maybe you’re a seasoned pro looking to push the boundaries of what your marketing campaigns can achieve. Either way, we’re here to help you understand 2 of the marketing world’s most essential concepts. What is email marketing?

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Bluehost Vs. Hostgator

Kissmetrics

Both web hosting providers assure top-tier service in an already saturated market with low-quality hosting options. No wonder it’s one of three sites recommended by WordPress itself. Bluehost’s speed is way faster than Google‘s recommended 200ms in most countries like the US (23ms) and Canada (92ms). HostGator Wins.

Live Chat 291