Retail TouchPoints

JULY 11, 2022

Because Gen Z makes up 26% of the global population , their preferences should already be playing a significant role in your business strategy — and their influence will only grow! We suggest micro surveys, social media and review sites and live chat to gain the intelligence you need to compete for Gen Z’s loyalty.

Customer Experience 306

Customer Experience Social Media Customer Live Chat 306

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. Sure, classic marketing strategies like asking for referrals, promoting at industry events, and doing cold outreach have their place. We’ll break these into three sections: SEO Strategies.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Groove

APRIL 29, 2022

What is SMS Marketing? With this uptick in cellular device usage, SMS marketing is a hot topic for eCommerce marketers. So, what exactly is SMS marketing ? SMS marketing stands for Short Message Service 一 or text messaging. It’s a great strategy for getting your message right in front of your audience.

Merchant Services 195

Merchant Services Marketing Shopping Carts Shipping Costs 195

Ecommerce Platforms

MARCH 28, 2022

Cue, live chat software. Of course, to offer decent chat functionality on your site, you'll need to use the right software. Tidio is a chat solution offering powerful live chat and chatbot tools. Tidio comprises two significant features: Live chat to provide customer support. Tidio’s Live Chat.

Live Chat 211

Live Chat Shipping Costs Article Operations 211

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Reading Time: 8 minutes. Reduce Abandoned Carts.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Ecommerce Platforms

MAY 18, 2021

Not only to add extra functionality to your site but also to help you manage other aspects of your business – customer service, marketing, lead generation, etc. Schedule social media posts. In light of that, we're revealing some of the best small business software options on the market today. Edit video content.

Social Media 210

Social Media Live Chat SEO Management 210

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Companies applying this strategy experience 23x higher customer satisfaction rates.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Retail TouchPoints

JANUARY 19, 2023

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.

Social Media 298

Social Media X-cart Consumer Events 298

Retail TouchPoints

MAY 28, 2021

Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. Proactive customer service is a powerful form of marketing. This is why your content marketing team must work with your customer service department when designing a content strategy.

Payment Services 179

Payment Services Games Live Chat Customer 179

Kissmetrics

OCTOBER 24, 2017

It can seem like an uphill battle garnering your audience’s attention in a competitive market. For example, organic visitors may see a pop-up box to sign up for a product demo sooner than visitors from social media. With the right strategies in place, you go from churning to closing more sales. Spot User Inactivity.

Customer 278

Customer Live Chat Customer Loyalty Social Media 278

Retail TouchPoints

SEPTEMBER 26, 2022

The best way to do this successfully is through an innovative sales strategy: Live selling. Live selling transforms live video streams into shoppable content where shoppers can purchase simply by engaging with the video. live selling is proving to be a lucrative offering. It’s About Entertainment.

Consumer 264

Consumer Social Media Retail Live Chat 264

Omnisend

APRIL 15, 2021

A prime way of reaching this crossroad is with customer engagement marketing and customer engagement strategies. Customer engagement can come in many forms, from contests on social media to openly addressing customer feedback. Consider how you can improve your email campaigns with Omnisend.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Email Audience

SEPTEMBER 21, 2023

Perhaps you’re a small business owner overwhelmed by the modern marketing minefield. Or maybe you’re a seasoned pro looking to push the boundaries of what your marketing campaigns can achieve. Either way, we’re here to help you understand 2 of the marketing world’s most essential concepts. What is email marketing?

Marketing 52

Marketing Live Chat Multi-channel Social Media 52

SellBrite

MARCH 9, 2018

Despite what some may tell you , social media for business is not dead. While it’s true that it is becoming a lot more difficult for businesses and brands to reach social media users organically today, there’s still a lot of value and potential ROI that can be gained from participating on sites like Facebook, Twitter, and Instagram.

Social Media 85

Social Media Channel Recommendation eCommerce 85

Groove

APRIL 11, 2022

Groove Commerce is here to help mid-market and Enterprise merchants build, design and grow their eCommerce websites. Create a Content Marketing Strategy. When developing an eCommerce website, it’s also important to take into account how you’ll market your content. Use a Customer Support & Live Chat Tool.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Ecommerce Platforms

MARCH 16, 2021

Marketing trends evolve quickly. However, despite the arrival of countless new marketing solutions, email advertising has preserved its spot as the ultimate way to connect with customers. However, to start unlocking the benefits, you do need access to the right email marketing tools. The Best Cheapest Email Marketing Services.

Marketing 236

Marketing Webinar Subscription Social Media 236

Kissmetrics

APRIL 7, 2021

Thought leadership marketing is a powerful thing. What Is Thought Leadership Marketing? Thought leadership marketing is the practice of increasing your brand’s visibility by establishing yourself as an expert source of information. Why Should You Use Thought Leadership Marketing in Your Paid Ads?

Marketing 255

Marketing Books Social Media Live Chat 255

Ecommerce Platforms

MAY 11, 2023

In today’s Askly review, we’re exploring the features and benefits of one of the most user-friendly tools for multilingual customer support on the market. Built from the ground up to simplify language translation, this chat-based solution requires no coding knowledge, and can be easily implemented into your website in no time.

Live Chat 104

Live Chat Customer Social Media eCommerce Platforms 104

Ecommerce Platforms

JANUARY 7, 2022

When it comes to the best marketing software to help you manage your customer experience, there are two major players in town: HubSpot and ActiveCampaign. . Both HubSpot and Activecampaign’s pricing structure is built on the number of marketing contacts you have and the type of features you need.

Live Chat 104

Live Chat Social Media Blog Document 104

Smile.io

MARCH 11, 2021

Using personalization strategies on your Shopify store is the unparalleled way to increase retention rates. Live chat greetings All it takes sometimes is a friendly, personal “hi”. You can recreate this with an opening message on your store’s live chat. And where exactly does that start? With personalization.

Improvements 81

Improvements Live Chat Social Media eCommerce 81

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. How does onsite marketing differ from traditional visitor engagement strategies?  What is onsite marketing Onsite marketing examples What is onsite marketing?

X-cart 67

X-cart eCommerce Marketing Live Chat 67

Inflow Insights

APRIL 3, 2020

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. Classic marketing strategies such as asking for referrals, promoting at industry events, and doing cold outreach have their place. B2B eCommerce SEO Marketing Strategies. #1:

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

Ecommerce Platforms

AUGUST 29, 2022

The technology comes with a fantastic app market, brimming with tools to add to your store. Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Retail TouchPoints

SEPTEMBER 23, 2021

Every SEO strategy session with clients these days should include a moment of recognition and praise for how hard business owners are working to keep serving the public amid monumental challenges. Market trends indicate that a powerful three-point strategy for you to bring to the brands you promote is: Inspire, Deliver, Sustain.

SEO 264

SEO Gifts Shipping Costs Beauty and Health 264

BigCommerce

FEBRUARY 1, 2018

This kind of research is crucial to your success as a business because it arms you with the ability to quickly identify industry trends and adapt to competitor campaigns or strategies in order to maintain a foothold or out-compete them entirely. From there, check out different social media channels, organizations and online communities.

Shipping Costs 355

Shipping Costs Social Media Shipping Information 355

lateshipment

NOVEMBER 26, 2023

A successful post-purchase customer experience strategy is ensuring that your customers have hassle-free order delivery and return experiences with your brand that in turn help you nurture customer relationships and achieve sustainable growth. The answer is: on everyone — from marketing to sales to operations and customer service.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

FastSpring

MARCH 9, 2022

We’ll also include some bonus tips to help you with strategies beyond the page design — including packaging, optimizing pricing for LTV, and more. Social Bee: Optimize for free trial conversions. SocialBee is a social media management tool that uses a product-led growth model hinging around a free trial. Learn more here.

Payments 122

Payments Subscription Payment Services Live Chat 122

Groove

APRIL 9, 2019

As an eCommerce inbound marketing agency, we counsel our clients about the value of P.E.S.O. paid, earned, shared and owned) strategies. Unlike paid marketing approaches, organic search benefits do not require an advertising budget. This phenomenon is a benefit of a content marketing strategy called topic clustering.

SEO 285

SEO Live Chat Mobile Blog 285

Kissmetrics

FEBRUARY 8, 2021

You’ll want to create a unique strategy and approach for each. Whether it’s your landing page, PPC, or social media, you’ll want to track the success of your efforts. Call volume tells you which advertisements are generating the most calls so you can track the ROI of your marketing efforts. First-Time Caller.

PPC 260

PPC Live Chat Social Media Information 260

Ecommerce Platforms

MARCH 9, 2021

Zendesk is one of the market leading providers of helpdesk, service, and customer support solutions. One of the biggest brands in the world for helpdesk technology, Zendesk holds around 72% of the current market , as well as 15% of the live chat market too. Excellent range of marketing and sales products.

Live Chat 104

Live Chat Social Media Management Marketing 104

365 Retail

MAY 1, 2024

Besides integrating a live chat widget on their sites, ecommerce IT support services provide a reliable ecommerce help desk, offering assistance whenever you encounter technical and non-technical issues. Investing in a Winning Ecommerce Strategy A smooth-running website is the cornerstone of every booming ecommerce shop.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

Kissmetrics

OCTOBER 4, 2021

Exceptional digital marketing brings together lots of different elements, and it takes time to do this. People find it on social media and in search engines, and it draws them in to read more. Think about your featured sales from a marketing point of view. Leverage Social Media Platforms. Time moves quickly!

eCommerce 259

eCommerce Gifts eCommerce Marketing Social Media 259

Kissmetrics

AUGUST 23, 2017

Unique niches are really tough for marketing. If there are 37 people on the planet that are in your target market, then you’ve got your work cut out for you. Marketing in a tight and well-defined niche is deliciously straightforward. Here you’ll see three categories: Affinity Category, In-Market Segment, and Other Category.

Customer 228

Customer Live Chat Social Media Marketing 228

365 Retail

MARCH 13, 2023

As the number of touchpoints continues to increase, so does the need for a seamless integration from one online location to another – whether it’s a social media advert, an e-shot, a pop-up mobile notification or even a live chat conversation. Is outsourcing fulfilment the answer? billion daily active users.

Omnichannel 70

Omnichannel eCommerce Shipping Costs Social Media 70

Algopix

JULY 16, 2023

What is Email Marketing Software for eCommerce In today’s digital landscape, email marketing has emerged as a vital tool for eCommerce businesses to reach and engage with their target audience. Effective email marketing is a game-changer for eCommerce businesses.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Ecommerce Platforms

MARCH 30, 2023

After all, Constant Contact can be a particularly expensive email marketing tool, and it does have some limitations when it comes to workflow flexibility. Today, we’re going to be looking at just some of the email marketing solutions you can consider if you decide Constant Contact just isn’t right for you. Further reading ?

Live Chat 104

Live Chat eCommerce Payment Services Omnichannel 104

GetElastic

DECEMBER 25, 2019

In plain words, retention marketing is about engaging your existing customers to continue to buy from you again and again. Retention Marketing Strategy. If you’re thinking “Hey, it seems challenging to create a retention marketing strategy. How to Enable Your Retention Marketing Strategy.

Customer Retention 124

Customer Retention Marketing Shipping Costs Clothing 124