UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. Read on to explore the key elements of an omnichannel retail strategy and how it can benefit your business. What is Omnichannel Retailing? What is Omnichannel Retailing?

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Retail TouchPoints

FEBRUARY 8, 2024

Once largely associated with lower-income households, dollar stores are now becoming retail staples even for more affluent households, inspiring retailers in these categories to invest more heavily in marketing, merchandising and technology innovation that will help them differentiate. That all creates positive momentum for these retailers.”

Mobile 279

Mobile Consumer Fulfillment Retail 279

Retail TouchPoints

MARCH 9, 2023

My daughter lives in technology. Now owned by the SPARC Group (a joint venture between brand management firm Authentic Brands Group (ABG) and mall operator Simon Properties ), Forever 21 has spent the last few years refining its image and business model to avoid a repetition of its 2019 bankruptcy.

Omnichannel 274

Omnichannel Social Media Mobile Fashion 274

Retail TouchPoints

AUGUST 19, 2022

Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: The recession isn’t impacting retail budgets for technology, which is great.

Technology 250

Technology Shipping Costs Omnichannel Mobile 250

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. It’s clear there’s an enormous need for retailers to provide high-quality omnichannel shopping experiences, but meeting consumers’ expectations means retailers must master omnichannel order management. What Is Omnichannel Order Management?

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Omnichannel Management Multichannel B2C 114

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Omnichannel 286

Omnichannel Fulfillment Shipping Costs Social Media 286

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. Because there are a lot of mobile devices that you’ll see in other stores and they’re behind a cabinet or locked in a drawer.”

POS 208

POS Mobile Payment Services Technology 208

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Meghan Stabler is a highly experienced business executive with deep experience in all aspects of marketing, product management, strategy and digital transformation.

Omnichannel 256

Omnichannel Merchant Services BigCommerce Payment Services 256

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? What’s the difference between multichannel and omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Omnichannel 98

Omnichannel Customer Experience Management Payment Services 98

Retail TouchPoints

JULY 1, 2022

Ron Johnson, CEO and co-founder of Enjoy Technology. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity. His response: “Going to JCPenney.”

Technology 301

Technology Telecommunications Consumer Electronics Electronics 301

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 223

B2B eCommerce BigCommerce Omnichannel 223

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. She took a three-pronged approach to digital transformation. We began the journey by getting our heads around the data.”.

Omnichannel 260

Omnichannel eCommerce POS Operations 260

Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. As a result, providing customers with omnichannel retail experiences became a requirement for survival. What is Omnichannel Fulfillment? Let’s dive in!

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

Fabric

AUGUST 15, 2023

Additionally, there’s one potent omnichannel fulfillment approach that retailers are rapidly adopting as well: buy online, pickup in-store. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers. Lindsay Mikos is the senior director, retail omnichannel at Walgreens. It grew to $73.16

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

JULY 13, 2023

The Retail Management Suite from Jesta I.S. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention.

POS 210

POS Omnichannel Supplies Mobile 210

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. Curbside pickup is an omnichannel fulfillment strategy in which consumers place an order online and then drive to a physical store to pick it up.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Retail TouchPoints

OCTOBER 5, 2021

With conversational commerce solutions, brands can unlock a seamless omnichannel experience, win lasting customer loyalty and drive revenue. Modern consumers live on their mobile devices. Customer service is an integral part of the omnichannel experience equation that should not be forgotten or neglected.

Omnichannel 244

Omnichannel Customer Loyalty B2C B2B 244

Retail TouchPoints

FEBRUARY 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. Digital order management and fulfillment. Inventory and management tech. The omnichannel experience.

Technology 173

Technology Payment Services Retail Social Media 173

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America. Zurich Insurance Group.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

RetailMinded

APRIL 4, 2020

Contributed by Dipesh Hinduja, Mobile Solutions Architect at Stratix. What this situation has also reshaped is the omnichannel experience. Even the most technology-savvy retailers and quick-serve restaurants have found it extremely challenging to make the shift to pick-up and online-only channels, in the wake of this pandemic.

Payment Services 81

Payment Services Omnichannel Technology Channel 81

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 105

Technology POS Retail Gifts 105

iVend

FEBRUARY 6, 2023

iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management. Inventory management systems give retailers visibility of all their stock, wherever it is.

Management 98

Management Technology Customer Experience Omnichannel 98

Retail TouchPoints

JULY 3, 2023

Many of us have become experts at navigating an ecommerce site in seconds, and some of us may even pay for groceries via mobile apps on our smartphones. Despite its growing popularity, many business leaders and IT teams aren’t taking full advantage of this technology. Here’s how.

Consumer 226

Consumer Omnichannel Retail Technology 226

Fabric

AUGUST 8, 2023

However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers. That’s where modern order management comes into play. What is Order Management? What is an order management system (OMS)?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Omnichannel 254

Omnichannel Shipping Costs Operations Fulfillment 254

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Space is at a premium on mobile devices, and each option takes up precious pixels. “We Managing numerous payment options brings data into play.

Payment Services 147

Payment Services Mobile Retail eCommerce 147

Retail TouchPoints

OCTOBER 19, 2022

Retail has managed to bounce back from the depths of the pandemic and remain strong even in the face of high inflation, and while ecommerce continues to climb, brick-and-mortar remains absolutely vital. However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops.

Shipping Costs 259

Shipping Costs Omnichannel Webinar Mobile 259

Groove

APRIL 16, 2024

BigCommerce is one of the most popular platforms for creating and managing eCommerce stores. A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Our mission is to drive seamless omnichannel experiences.” Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort.

Payment Services 228

Payment Services Omnichannel POS Mobile 228

Retail TouchPoints

NOVEMBER 30, 2022

Fish markets, holiday fireworks stands and even old-timey salesmen during the early to mid-1900s all incorporated the mobile, temporary nature of pop-up shops into their sales models. The only difference between then and now is the technology that brands can use to take these offerings to the next level.

Mobile 254

Mobile Events Omnichannel Technology 254

iVend

NOVEMBER 7, 2023

So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler. Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail. So inventory management is essential. Read more about our unified retail POS solution.

POS 95

POS Operations Technology Retail 95

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices? Shopping for Effective Device Management and Security.

POS 253

POS Payment Services Retail Mobile 253

iVend

MAY 5, 2023

Retail Management Solution iVend offers a retail management solution for today’s world. When it comes to technology, today’s retail management solutions are almost unrecognisable compared to their forerunners – the large, fixed in-store terminals where we used to queue up to check out.

Management 95

Management Point of Sale POS Retail 95

Optimizely

JANUARY 30, 2018

True omnichannel marketing is tough to do well. But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. Follow these strategies carefully, and you’ll find that omnichannel ecommerce marketing is well within reach.

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Omnichannel eCommerce Marketing Marketing eCommerce 191