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New Technologies Transform Transportation Management

Forrester eCommerce

But in its journey to the cloud TMS embedded AI, added mobile geolocation. TMS used to streamline operations and reduce logistics costs. It shifted focus from cost to customer and employee experience.

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Office Depot Improves In-Store Task Completion Rate by 42% with Cloud Technology

Retail TouchPoints

Office Depot ’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since implementing Zebra’s Workcloud software and mobile computing solutions. Overall, store managers have been able to save 6% on payroll annually and reduce time spent scheduling from approximately three hours to 30 minutes a week.

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Retail’s Future Requires a Shift from Mobile-First to Mobile-Only

Retail TouchPoints

The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. To meet these demands quickly and seamlessly, the technology behind the scenes matters. Moving From Mobile-First to Mobile-Only.

Mobile 264
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Bluecore Helps Retailers Enable Personalized Mobile Messaging

Retail TouchPoints

Bluecore has launched Bluecore Mobile, a tool designed to replace blast messaging with personalized communications on mobile devices. Bluecore Mobile aims to help retailers offer consistent, personal experiences to their customers through mobile devices, similar to how they interact with brands elsewhere.

Mobile 257
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Mobile POS Empowers The North Face Associates to Venture Beyond the Cash Wrap

Retail TouchPoints

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. Because there are a lot of mobile devices that you’ll see in other stores and they’re behind a cabinet or locked in a drawer.”

POS 227
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A Guide to Managing Young Employees

Retail TouchPoints

In fact, data from Legion Technologies finds that 37% of managers say they’re hiring more minors due to the shortage. Fortunately, new technologies — bolstered by rapid advancements in artificial intelligence — can make this process easier.

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Ron Johnson, CEO and co-founder of Enjoy Technology. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity. His response: “Going to JCPenney.”