Retail TouchPoints

SEPTEMBER 11, 2023

True to form, Best Buy turned its eye to advertising’s newest tech-infused channel to reach this consumer segment — connected TV (CTV). Roku’s Head of Retail and Ad Sales, Sarah Monahan, took Retail TouchPoints behind the scenes for an in-depth look at Best Buy’s multi-faceted, bespoke CTV campaign and the results it drove.

Consumer 228

Consumer Multi-channel Electronics Improvements 228

BigCommerce

SEPTEMBER 12, 2017

That same grandchild, on the other hand, might spend weeks parsing smartwatch reviews, adding, then abandoning items in their cart on both mobile and desktop, before finally purchasing because of an enticing email offer. It’s a complex process, and it’s why omni-channel selling is so important. What is omni-channel retail?

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

Algopix

SEPTEMBER 12, 2023

In addition to its great inventory and sync functions, the software offers fast and reliable bulk upload of SKU data and images to Amazon and other channels and provides the option to customize product descriptions and shipping details as well as to edit product listings. Their pricing is determined according to monthly orders received.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Retail TouchPoints

SEPTEMBER 27, 2023

Indeed, the study — which over a one-week period in May 2023 surveyed 779 adults who had purchased a product or service from a new-to-them brand within the previous six months — made clear that shopping is now an ongoing part of daily life for most consumers, rather than an occasional, or often even intentional, behavior.

Social Media 286

Social Media Multi-channel Consumer Comparison Shopping 286

Optimizely

AUGUST 15, 2018

He’s keeping an eye on everything from augmented reality to China’s mobile-first ecomm infrastructure, and has an opinion on it all. Because Aaron is constantly interviewing Shopify Plus brand leaders for case studies, he has had a front seat to watch upstart brands grow from nothing to millions in sales in just a few years.

eCommerce 305

eCommerce Marketing Mobile Shopify 305

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

Kissmetrics

SEPTEMBER 8, 2020

Statista says 52 percent of global internet traffic is mobile. A third of all mobile searches on Google are local. Microsoft says the same thing — 53 percent of mobile searches on Bing have local intent. . Then we see data showing that local searches are growing 50 percent faster than mobile search. A strong reputation.

SEO 271

SEO Multi-channel Mobile B2B 271

Groove

APRIL 1, 2022

To learn more about how Groove Commerce built this custom shipping application, please read this case study Delivery Date Selection Options When Dippin’ Dots needed help delivering their ice cream products to their customers at the right time, they reached out to our team.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). shoppers) and a direct connection to the actual end transaction.

Retail 258

Retail Social Media Multi-channel Channel 258

RTP blog

JULY 14, 2017

In 2015 alone, they grew by 36%, according to a recent Javelin study. The same study found that losses related to account takeovers increased by a whopping 60% in 2015, amounting to $2.3 conversion to credit cards with EMV chips, and the fast-paced growth of mobile and e-Commerce in recent years. That’s up from $1.4

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

ROI Revolution

MAY 6, 2021

Of course mobile, social and physical commerce aren’t too far behind on the priority list. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Unified In-Store and Mobile Experiences. Claim your copy!

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. Strong mobile optimization capabilities. Mobile devices account for over half (53%) of clicks on search ads. And the world of mobile optimization is tricky, especially when combined with ever-changing search and social algorithms.

PPC 279

PPC Multi-channel Social Media B2C 279

ROI Revolution

JUNE 7, 2018

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. The first key strategy centered on incorporating the value of email into calculating ROI on other digital channels.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

RTP blog

SEPTEMBER 23, 2019

And when compared to other age groups, Gen Z consumers purchase from name brand web sites like Chubbies and Bombas instead of multi-brand web sites like JCPenney by a 10% margin. To reach Gen Z consumers (and their growing wallets), brands must be willing to build visibility across multiple channels.

Consumer 150

Consumer Multi-channel eCommerce Apparel 150

GetElastic

SEPTEMBER 1, 2021

Mobile commerce is on the rise. If you are in the B2B space, now is the time to take a serious look at your ecommerce channel and online presence and evaluate if your organization is ready for the upcoming B2B digital revolution.”. reviews, case studies, etc). Read our case study on Keysight here. CTA Linked case studies.

B2B 147

B2B eCommerce B2C Payment Services 147

GetElastic

NOVEMBER 7, 2019

While many B2B sellers have embraced digital technology to serve customers better, most companies still drag their feet when it comes to digitally enabling field sales according to a recent study. CRM-commerce integration gives salespeople anytime access to: Full visibility into the sales funnel across channels and touchpoints.

B2B 142

B2B eCommerce Merchant Services Payment Services 142

Ecommerce Platforms

JANUARY 4, 2023

These unique tools give organizations endless freedom to create fully bespoke shopping experiences across multiple channels, without compromise. With Shopify Plus, it’s easy to transform any device or digital screen into a sales channel, with comprehensive functionality and complete creative control. commerce, Gatsby.JS

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. While this was good news for brands that had or could set up ecommerce channels, it may have accelerated and intensified The Amazon Effect. billion in sales in Q3 2020.”

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Omnisend

JANUARY 5, 2024

Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right? More and more people continue to use the internet via mobile devices. Now, let’s get to work.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

Optimizely

JANUARY 30, 2018

A study from IDC also showed that consumers who shop on multiple channels have a 30% higher lifetime value. Maybe you’ve tried, but you still struggle to perfectly manage and coordinate the myriad of different channels and devices that customers use to interact with your brand. data) in order first.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

SellBrite

JANUARY 5, 2018

And finally, check out on a mobile app. Most often it gets confused with multi-channel, which is a vastly different strategy. This is vastly different from a traditional multi-channel approach where you optimize individual channels as their own entity. First, they land on your website.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

GetElastic

OCTOBER 18, 2021

Then came the “delivery marketplaces” like Uber Eats and Grub Hub which expanded the opportunity to digitally order your dinner and providing more local restaurants a channel to sell online. Some of the bigger chains spun up mobile apps to try and create a brand presence and accommodate multiple locations within a buying area.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

RTP blog

AUGUST 23, 2019

While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels. BOPIS: Buy Online Now, Enjoy Today Mobile, of course, is where the majority of retail customer journeys start — but not necessarily where they end.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. times higher than a site page that loaded in 5 seconds.

Channel 78

Channel Merchant Services Payments Payment Services 78

Kissmetrics

OCTOBER 14, 2020

Organic and promoted videos serve multiple purposes for consumers in their increasingly multi-channel B2C journey. More than half of the participants said they switched between search and video channels (Google and YouTube) to make an informed decision about a purchase in a YouTube study.

eCommerce 281

eCommerce Multi-channel Information Channel 281

Ecommerce Platforms

JANUARY 2, 2023

Studies show over 60% of consumers prefer an automated self-service solution to interacting with a human agent these days. The bots can also track goals, such as purchases and sign-ups, and chat with your customers on a range of channels, including Facebook Messenger. Multi-language access for international customers.

Customer 104

Customer Multi-channel Live Chat Social Media 104

Kissmetrics

AUGUST 6, 2021

Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels. MobileMonkey is one of the best customer service tools that will help you create a cohesive experience across multiple channels. List Your Products On as Many Channels as Possible.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

JANUARY 27, 2023

Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. This multi-media approach often leads to faster and more efficient problem resolution. billion in 2030.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

GetElastic

JULY 8, 2022

Studies have shown that personalized emails have six times higher transaction rates than traditional email. In 2022, mobile and digital advertising will continue to become central to B2B marketing efforts. Furthermore, personalized subject lines are 26% more likely to be opened than those without one.

eCommerce 78

eCommerce B2B Beauty and Health Multi-channel 78

Kissmetrics

NOVEMBER 25, 2020

This used to be a 7-pack, but it was truncated to be a better fit for mobile searches. Make Phone Numbers Clickable on Mobile Devices. Some 30% of mobile searches are location-related. So it’s vital that your site is optimized for mobile devices. Be wary of the multi-website approach for your business.

SEO 356

SEO Definition Blog Social Media 356

Steve Dennis

APRIL 8, 2018

In the vast majority of cases, regardless of where the ultimate transaction is made, most customer journeys start in a digital channel–and more and more, that means on a mobile device. The customer is the channel. All the talk about digital channels versus physical stores is mostly a distinction without a difference.

eCommerce 103

eCommerce Multi-channel Workshop Presentation 103

Ecommerce Platforms

JUNE 13, 2017

Multi-vendor Capabilities. If you're looking to create a multi-vendor marketplace or a system where distributors and manufacturers sell their products, VirtoCommerce offers the options for getting launched and ready to go. They also have some case studies based on real customers. Both basic and advanced training is offered.

eCommerce Platforms 159

eCommerce Platforms eCommerce Merchant Services Multi-channel 159

Pivotree Blog

SEPTEMBER 22, 2022

3 – Resource and labor planning with the right WMS and warehouse automation to allow for efficiency in warehouse operations including staffing and seasonal spikes for holiday demand, automated and integrated systems and processes, capacity and high yield fulfillment with autonomous mobile robots (AMR). Ensure Technical Capacity .

Payment Services 52

Payment Services Supplies eCommerce Multi-channel 52

UpSellIt

JANUARY 13, 2021

Have a Mobile Optimized Site. The BrizFeel survey found 49% of online shoppers use mobile devices as their preferred shopping platform. The same study also reported 73% of consumers saying they will visit another website if they had trouble accessing the first one. Have a Multi-Channel Strategy in Place.

Comparison Shopping 79

Comparison Shopping Shipping Costs Consumer Multi-channel 79

Algopix

JULY 3, 2019

In addition to its great inventory and sync functions, the software offers fast and reliable bulk upload of SKU data and images to Amazon and other channels and provides the option to customize product descriptions and shipping details as well as to edit product listings. www.sellbrite.com. River Cleaner. www.rivercleaner.com.

Multi-channel 60

Multi-channel Shipping Costs eCommerce Software WooCommerce 60

Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Or you might not have a mobile app, but plan to have one soon. Managing all of this while keeping the wheels turning requires robust admin tools that offer multi-layered B2B and B2C management.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

SellBrite

FEBRUARY 17, 2017

Beep* your mobile phone vibrates. Like any other marketing channel, the relevance and timing of a push notification sent from your browser or your app decides if it can attract buyers to your app/website or just divert them away from it. Explore channels like sms, in-app messaging and emails for such communication. It’s 7 a.m.

Shipping Costs 119

Shipping Costs Multi-channel Mobile Recommendation 119