GetElastic

FEBRUARY 8, 2019

It’s projected that by 2021, mobile will account for 54% of total ecommerce sales. Mobile commerce has enhanced the shopping experience for consumers worldwide by making online transactions quick, convenient and smooth. Why optimize for mobile commerce? 6 ways to optimize mobile commerce: 1.

Mobile 167

Mobile Web Design Omnichannel Shipping Costs 167

Smile.io

APRIL 15, 2024

A refreshed mobile app experience As a brand that relies heavily on its brick-and-mortar retail locations, PetSmart needs to provide an optimized omnichannel customer experience. That’s where a mobile app is so valuable.  That is, ensuring customers can leverage the loyalty program online and in-store.

Social Media 70

Social Media POS Gifts Events 70

RetailDive

AUGUST 25, 2020

In-app ad spend on private marketplaces soared 391% during the period, outpacing the strong 52% gain for the mobile web, per PubMatic.

Mobile 87

Mobile 87

Retail TouchPoints

DECEMBER 26, 2023

This insight takes center stage in our Baby Boomers & e-commerce: Understanding Generational Sentiment study, a survey of more than 1,000 consumers. One striking revelation from the study is that baby boomers express higher expectations for ecommerce experiences compared to other generations.

eCommerce 275

eCommerce Customer Loyalty Mobile Consumer 275

UpSellIt

MARCH 12, 2020

In the case study “ Unboxing Strategies for Box-Based Businesses ,” UpSellit examined whether well-timed incentives can change behavior and increase conversion rates. To read the full study, you can download it for free. Subscription Box Case Study. More Often Than Mobile Users. Finding 3: Desktop Users Converted 103.5%

Subscription 84

Subscription Download Mobile Recommendation 84

RTP blog

AUGUST 13, 2018

And interestingly, a new study from Oath reveals that dads are predicted to spend more than moms on back-to-school gear. According to the study, dads will spend 34% more on school supplies compared to last year, and are more likely to buy high-quality products rather than simply snagging the latest deal.

Mobile 150

Mobile Games Supplies Travel 150

Retail TouchPoints

APRIL 21, 2021

Mobile wallets surged 60% to account for 9.6% People largely got used to using mobile wallets online for ecommerce during the pandemic when they couldn’t get out, and now they realize ‘Huh, I can also use this at a lot of places.’ Digital Wallets Growing In-Store, but Credit’s Convenience Helps it Hold Strong.

Merchant Services 299

Merchant Services Payment Services POS eCommerce 299

Omnisend

AUGUST 25, 2023

They think it clutters the recipient’s mobile devices in a crowded space. Also, it may offer exclusive deals directly to recipients’ mobile phones. Start using Omnisend and elevate your marketing campaign efforts today Start Free Today The post 10 Promotional SMS examples [+case studies] appeared first on Omnisend Blog.

Shipping Costs 78

Shipping Costs Shipping Marketing Information 78

Smile.io

MARCH 13, 2023

Outstanding mobile experience Starbucks has become a global brand worth billions of dollars and we can take lessons on what great things they do in loyalty and rewards. Their top quality is their outstanding mobile experience. So what is Starbucks Rewards doing so well? You know what you will get no matter where you are in the world.

Payment Services 82

Payment Services Payments Mobile Omnichannel 82

Retail TouchPoints

APRIL 11, 2024

In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. From ecommerce and mobile shopping to personalized product recommendations and BNPL, many retail innovations have transformed the consumer experience.

Retail 290

Retail Mobile Consumer Operations 290

Steve Dennis

NOVEMBER 9, 2017

It’s no secret that mobile is becoming increasingly important in consumers’ shopping journeys. And of course when we say “digital,” often we mean mobile. In fact, for many retailers, mobile is becoming the front door to the store. It would appear that there is no going back in the move to mobile.

Mobile 96

Mobile Gifts Download Presentation 96

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

MagentoBrain

JUNE 1, 2023

Mobile optimization is crucial for the success of any e-commerce website in today's digital landscape. With the majority of online shoppers using their smartphones to browse and purchase products, having a mobile-friendly user interface is no longer a luxury but a necessity. But why is mobile optimization so important?

eCommerce 52

eCommerce Mobile Payments Payment Services 52

Smile.io

MAY 26, 2023

Target Circle rewards program isn’t just mobile-friendly, it’s mobile-first There’s a big difference between a mobile-friendly customer experience and a mobile-first one.  Mobile-friendly More customers than ever are browsing the web and completing purchases on their mobile devices.

Payment Services 46

Payment Services Mobile Shipping Costs Customer Experience 46

Klaviyo

DECEMBER 1, 2017

2017 has been a tough year for mobile popups. In January, Google started penalizing websites using mobile popups that prevent users from accessing content. Many interpreted these moves as the end of mobile popups. Mobile popups are now smarter and more efficient than ever. Why mobile popups? Not convinced?

Mobile 121

Mobile Games SEO Shipping 121

Retail TouchPoints

MARCH 28, 2024

In fact, some studies have even found that traffic takes a toll on drivers’ health by increasing stress levels. A recent study suggests that the increasing demand for urban deliveries will result in a 36% increase in delivery vehicles in the world’s top cities by 2030. Recent reports show that traffic delays cost U.S.

Technology 303

Technology Presentation Travel Operations 303

Wiser

APRIL 16, 2024

Our latest case study, “Kellanova Canada’s Journey to Retail Excellence: A Comprehensive Case Study,” offers an in-depth look into how this global snacking leader harnessed the power of Wiser’s Retail Execution Management product to redefine retail sales execution and secure a formidable market position.

Retail 78

Retail Definition Mobile Operations 78

Groove

AUGUST 23, 2023

With countless studies having emphasized website speed’s impact on various aspects of user experience and business metrics, it's time we delve into how to optimize your site for speed and ensure a successful online presence. Research indicates a direct correlation between page load time and bounce rates.

eCommerce 195

eCommerce Mobile Merchant Services BigCommerce 195

Canadian Special Events

MARCH 17, 2024

Attendees were encouraged to find and follow up with people they had met to connect further by using the Mobile App Attendee list. Those attendees raved about the experience and hope to have it offered again. Sunday “In-House” Welcome Reception For previous CDA conferences, the Welcome Reception was traditionally held off-site.

Workshop 52

Workshop Gifts Events Travel 52

Groove

NOVEMBER 10, 2020

B2B eCommerce businesses require a platform that allows for a positive user experience, taking into consideration factors like fast site speed and mobile optimization. Here's what the Curtain Call home page looked like before working with our team: Website Was Not Optimized For Mobile. The Solution.

BigCommerce 367

BigCommerce Magento B2B Mobile 367

Inflow Insights

JULY 21, 2020

Here’s a quick snapshot of the results we saw in this case study: Manual bidding beat automated bidding in all major metrics measured across desktop, tablet and mobile. Now, let’s dig into this case study more to see how the way we evaluate metrics influences the outcome of tests. Our New Experiment Segmenting Mobile Traffic.

Improvements 88

Improvements PPC Mobile Management 88

RetailDive

JULY 31, 2020

Nearly three quarters of young consumers said they watched more video on their smartphones this year than in 2019, according to the report.

Mobile 135

Mobile Consumer 135

Retail TouchPoints

SEPTEMBER 26, 2023

The driver selects the appropriate gas pump, and then, rather than authorizing the payment via a mobile device, the driver will complete the transaction through fingerprint authentication. After refueling, the driver will see how much fuel they purchased and the amount that will be charged to their Mastercard on the MBUX display. .

Payment Services 264

Payment Services Mobile Technology Customer Experience 264

GetElastic

OCTOBER 31, 2019

We thought it was high time for an update, because nothing’s more terrifying in 2019 than mobile checkout abandonment. Don’t let any of these bone chilling boners haunt your mobile commerce site! But on mobile, they typically span the width of the screen and look like a required step in the process. Checkout choke-out.

Mobile 117

Mobile Merchant Services Payment Services Payments 117

Retail TouchPoints

NOVEMBER 3, 2021

Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

Payment Services 363

Payment Services Shipping Costs Electronics Fulfillment 363

Smile.io

MARCH 7, 2023

While Tim Hortons’ former program did have a dedicated mobile app it had several layers of complexity that didn’t add to the customer experience. Along with double points days, Tims Rewards engages customers with other mobile gamification techniques. This shows us that building customer loyalty is a continuous process.

Games 60

Games Events Mobile Social Media 60

Retail TouchPoints

OCTOBER 1, 2022

According to a Litmus study , every $1 invested in email marketing yields a profit of $36 —which is quite a return. Mobile-friendly email templates. Approximately 49% of emails are opened on mobile devices — a trend that continues to grow. Your email templates must be mobile-friendly if you want to maximize your reach. .

Marketing 298

Marketing Mobile eCommerce Platforms Reference 298

Retail TouchPoints

APRIL 26, 2021

And while it’s premature to reference the COVID-19 crisis in the past tense, Inmar’s most recent Intelligence Shopper Insights Study provides clear insight into what marketers can expect in the months ahead, as the grocery industry settles further into the much anticipated “new normal.”. Mobile Engagement is Mandatory.

Retail 279

Retail Mobile Reference Download 279

Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. Retailers use location to deliver stellar experiences for customers through their brand’s mobile app. American Eagle , for instance, provides in-store self-checkout via the brand’s mobile app.

Payment Services 277

Payment Services Retail Shipping Costs Mobile 277

Retail TouchPoints

FEBRUARY 6, 2024

At the same time, marketers shouldn’t let the promises of AI blind them to the importance of the human touch: as a recent study from researchers at Temple and University of Science and Technology China, human-curated recommendations can be just as effective as AI recommendations. Follow him on Twitter (X) [link].

Recommendation 298

Recommendation Customer Hobbies Technology 298

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

RetailDive

APRIL 15, 2021

Incognia's study also found that Sephora, Lowe's and Home Depot had the lowest in-app checkout friction for delivery purchases.

PayPal 120

PayPal Mobile Retail 120

Groove

MARCH 5, 2024

For eCommerce stores specifically, studies show that 55% of online shoppers prefer to communicate with companies via email. Whether you’re an eCommerce retailer, brick-and-mortar store, or service-based business, choosing the best email marketing tool is essential for promoting your company and growing your audience.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

Retail TouchPoints

DECEMBER 16, 2021

According to one study, ecommerce shoppers find what they’re looking for only 64% of the time on their first attempt. In fact, only 16% of sites studied by Baymard Institute did a good job. Mobile filters. Mobile commerce sales are projected to reach a staggering $3.5 trillion in 2021.

eCommerce 279

eCommerce Mobile Presentation Customer Experience 279

Retail TouchPoints

AUGUST 10, 2021

That said, tap-to-pay options still require a physical terminal and can sometimes stall with false declines, requiring customers to touch the terminal when they insert or swipe a card, whereas mobile wallets and solutions that turn the customer’s phone into the point of payment offer a true contactless solution.

Payment Services 306

Payment Services Payments Customer Retail 306