Retail TouchPoints

OCTOBER 4, 2023

Driven by a Reactive, Connected Social Presence Social media ads are an exceptionally powerful tool for brands, with the ability to target key audiences with content reflective of recent searches and content preferences. From cybersecurity to ecommerce, digital to mobile, she has touched every aspect of today’s technology landscape.

Omnichannel 264

Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

MAY 3, 2024

” Building the Save Mart Companies’ Omnichannel Portfolio Instacart and the Save Mart Companies first partnered in 2019 to launch same-day delivery across all of the grocer’s brands. FoodStorm , Instacart’s order management system, is designed to help streamline food service, perimeter offerings and catering operations.

Retail 289

Retail Omnichannel Mobile Operations 289

BigCommerce

MAY 2, 2017

The ASIN Lookup Tool. We worked with our product team to create an ASIN (Amazon Standard Identification Number) lookup tool. With this tool, you just drop in the link of the product, then do a reverse lookup based on the ASIN number of the product. Here is Your Free ASIN Lookup Tool. Free ASIN Lookup Tool.

Payment Services 379

Payment Services Merchant Services Payments BigCommerce 379

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience. What is chatGPT?

POS 98

POS Omnichannel Retail Social Media 98

Retail TouchPoints

OCTOBER 19, 2022

However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops. Invest in Mobile Tools for Shoppers and Associates Alike. There’s nothing wrong with getting the basics in place first. Experiences Are Great — if They Fit Your Needs.

Shipping Costs 278

Shipping Costs Omnichannel Webinar Mobile 278

Optimizely

MAY 23, 2019

You don’t need us to tell you that mobile commerce is killing it. More than half of US shoppers have made a purchase using a mobile device, yet at the same time, only 12% of consumers find mobile shopping convenient. Because of that, many marketers assume you need to build an app in order to succeed in mobile commerce.

Mobile 150

Mobile eCommerce Omnichannel Recommendation 150

Retail TouchPoints

OCTOBER 21, 2021

Mobile engagement platform Vibes has been integrated with Salesforce Marketing Cloud’s (SFMC) Journey Builder to provide retailers native access to its SMS campaign manager.

Marketing 264

Marketing Mobile Omnichannel Management 264

GetElastic

FEBRUARY 8, 2019

It’s projected that by 2021, mobile will account for 54% of total ecommerce sales. Mobile commerce has enhanced the shopping experience for consumers worldwide by making online transactions quick, convenient and smooth. Why optimize for mobile commerce? 6 ways to optimize mobile commerce: 1.

Mobile 167

Mobile Web Design Omnichannel Shipping Costs 167

Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? Hewett: Creating a positive omnichannel experience starts with inventory accuracy. RTP: What capabilities are required for success from an experience standpoint?

Omnichannel 278

Omnichannel Shipping Costs Operations Fulfillment 278

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. However, while Shopify is a versatile and widely used solution, the platform does have a few drawbacks.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

JANUARY 24, 2024

Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce. B2B’s Omnichannel Revolution Recent research indicates a growing digital inclination among B2B buyers.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Groove

MARCH 6, 2024

While many tools are required to successfully manage a digital-age brand, the tools you trust with your ongoing digital marketing strategy are among the most crucial. Diehard users love the interface for the way it facilitates truly polished omnichannel campaigns, as well. Easily track mobile performance, overall ROI, and more.

Social Media 370

Social Media Customer Data Shopify Magento 370

Retail TouchPoints

MAY 31, 2024

Now brands can access ad inventory and campaign execution tools for the Dollar General Media Network (DGMN) via Criteo’s self-service demand-side platform Commerce Max, allowing advertisers to reach Dollar General shoppers during this consideration phase. ” To learn more about retail media, check out our full guide here.

Retail 259

Retail Omnichannel Operations Marketing 259

Retail TouchPoints

JULY 3, 2023

Many of us have become experts at navigating an ecommerce site in seconds, and some of us may even pay for groceries via mobile apps on our smartphones. Retail Technologies Empowered by the Cloud As mentioned, the cloud can connect a variety of technologies and capabilities — empowering an efficient omnichannel retail business.

Consumer 275

Consumer Omnichannel Retail Technology 275

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Omnichannel 98

Omnichannel Customer Experience Management Payment Services 98

Retail TouchPoints

FEBRUARY 3, 2023

The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In Performance footwear brand Cole Haan will deploy the Aptos ONE platform, beginning with the Aptos ONE POS. Cole Haan operates 90+ retail stores in the U.S.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

Retail TouchPoints

APRIL 5, 2022

The companies will initially focus on re-platforming the Bergdorf Goodman website and mobile application in order to expand its global capabilities and services using FARFETCH Platform Solutions (FPS). NMG has been heavily pushing technological solutions as growth tools in recent years.

Omnichannel 311

Omnichannel Customer Experience Technology Mobile 311

Retail TouchPoints

JANUARY 16, 2024

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK, with plans to roll out the technology in additional geographies over the next year.

Customer Data 297

Customer Data Workshop Customer POS 297

Groove

NOVEMBER 24, 2020

The superior reliability and advanced tools of BigCommerce Enterprise make it a powerful platform to run an Enterprise-level eCommerce business on. Mobile & SEO optimization. Omnichannel selling. Omnichannel Selling. Bigcommerce Enterprise Features To Increase Revenue. Customization & design. B2B support.

BigCommerce 368

BigCommerce Payments Payment Services B2B 368

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. That’s why 40% of brands use guided selling as a discovery tool, fit guides and in quiz-type format for gift finding.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JULY 1, 2021

So how does NMG see these digital investments leveling up its omnichannel game? I am looking forward to exploring how we can integrate Stylyze’s functionality into additional digital tools including ecommerce, mobile apps, messaging channels like text message, chat and phone calls, and other engagement channels.

Omnichannel 264

Omnichannel Technology Channel Department Stores 264

Omnisend

JANUARY 9, 2024

You need a solid plan, effective strategies, a clear roadmap, and the right tools. Tools and software for design success The right tools and software can help create professional, eye-catching, high-quality designs. Tools such as Canva and Printful help you visualize how your designs will look on actual t-shirts.

Social Media 88

Social Media Payment Services Shipping Costs eCommerce 88

Retail TouchPoints

AUGUST 19, 2022

That’s a pretty good indication that we’re moving the dial more toward blended omnichannel experiences. Are employees trained properly so that they have the tools to help customers when they need it? That can be avoided with a mobile device or an earpiece that supports two-way communication.

Technology 278

Technology Shipping Costs Omnichannel Mobile 278

Retail TouchPoints

MAY 23, 2024

Otherwise, it’s a tool that may be fun but is not driving efficiency for the customer.” How it works: Ikea app users scan a 3D replica of their rooms using the Kreativ feature in the mobile app. How it works: The AR tool is embedded into the product display page, making it easy for consumers to access and try it.

Customer Experience 332

Customer Experience Customer Social Media Consumer 332

Sailthru

JANUARY 16, 2020

Take omnichannel personalization, for example. From there, retailers must look at the various solutions that can deliver a holistic omnichannel customer profile. Missing Out on Omnichannel Personalization Is No Longer an Option. The time when “omnichannel” was a hot buzzword is long gone. Solution #1: Mobile Passes.

Omnichannel 78

Omnichannel Seminar Customer Loyalty Mobile 78

Ecommerce Platforms

SEPTEMBER 1, 2022

With many of these tools, there’s also plenty of opportunity to scale your functionality up as your business grows, by investing in a bigger package. Integrations: Ideally, your POS will also work alongside a range of other tools, such as your accounting apps, and software for marketing and accounting. Consider investing in ecommerce.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

SEPTEMBER 19, 2022

Customers also can choose to scan items as they shop and pay for them from their mobile phones instead of using a smart cart. The mobile scan feature also identifies EBT SNAP-eligible products to make it easier for shoppers to identify approved items.

Electronics 246

Electronics Mobile Omnichannel Technology 246

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

Retail TouchPoints

FEBRUARY 7, 2023

Global Shopping Festival, luxury brands took their online-to-offline omnichannel experience to the next level, Chen noted, “with a huge uptake in 3D shopping, augmented reality and virtual reality try-ons for products, digital avatars and digital collectables.” At Alibaba’s recent 11.11

Payments 290

Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

OCTOBER 8, 2020

GameStop has entered a partnership with Microsoft to enhance its backend and in-store solutions, empower associates with mobile devices and offer shoppers the Xbox All Access pass. GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal.

Games 246

Games Omnichannel Retail Subscription 246

Retail TouchPoints

OCTOBER 6, 2022

It’s common retail wisdom that it costs 5X more to acquire new customers than keep existing ones , and one of retailers’ primary tools for maintaining customer relationships are their contact centers. Less frequent updates can be combined with demand forecasting tools to boost sales without hurting the bottom line.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

Retail TouchPoints

DECEMBER 31, 2020

There is much for retail organizations to do to make themselves resilient to the incoming challenges, but enhancing omnichannel capabilities and building powerful ecommerce experiences will be crucial. Omnichannel Approaches are the Way Forward. It is this effective omnichannel blend that will yield the most success.

Consumer 342

Consumer Omnichannel Customer Experience Technology 342

Retail TouchPoints

SEPTEMBER 14, 2022

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling features; Expanded Spanish-language search; An updated registry platform; and Inclusive functions for shoppers using SNAP and EBT.

Gifts 264

Gifts Mobile Customer Experience eCommerce 264

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 288

Technology Consumer Mobile Operations 288

Retail TouchPoints

FEBRUARY 5, 2024

Swiftly’s out-of-the-box solutions are designed to help independent operators create mobile and web platforms that include personalized advertising and content, closed-loop reporting and data-driven consumer insights.

Operations 264

Operations Mobile Consumer Retail 264