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Carrefour Franchisee in UAE Automates Online Order Fulfillment

Retail TouchPoints

This allows up to 200 orders to be sent out every hour , dramatically enhancing the ecommerce experience. Online orders are automatically processed by a system that controls the automated storage facility, which also includes a chilled section.

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The 3 Most Impactful Location-Powered Experiences for Retailers

Retail TouchPoints

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise.

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Beyond Acquires Zulily, Plans to Revive Brand in Q2

Retail TouchPoints

Beyond, Inc. — parent company of Bed Bath & Beyond and Overstock.com — has acquired the intellectual property of defunct flash-sale retailer Zulily , following that platform’s abrupt wind-down of its business in late 2023. Newly appointed Beyond, Inc.

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How to Win in the Real-Time Holiday Retail Era

Retail TouchPoints

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Nine out of ten US consumers say they will abandon a retailer’s website if it is too slow ( Retail Systems Research (RSR ).

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3 Ways Retailers Can Harness the Post-Purchase Experience

Retail TouchPoints

For retailers, this creates ample opportunity to engage their customers using untapped touch points. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content. It’s not enough to solely collect the data.

Retail 247
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Despite COVID, Spanish Retailer Rolls Out RFID Across 125 Stores in One Month

Retail TouchPoints

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. Adding Real-Time Inventory Data.

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Can the Last Mile Become a Fast Mile? Drone Delivery Could Make it Happen

Retail TouchPoints

Wing already has made an impressive 350,000 drone deliveries worldwide, and the company has partnerships with major retailers such as Walgreens and Walmart in the U.S. and mall operator Vicinity Centres in Australia. Retail TouchPoints: How do you see drone delivery advancing, both as an industry and at Wing? in a smaller way.