Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs.

Retail 266

Retail Mobile Consumer Operations 266

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 61

POS B2B Point of Sale Retail 61

Retail TouchPoints

AUGUST 11, 2023

Tip Fatigue is Alienating your Best Customers As tablet-based POS systems have soared in popularity in recent years, consumers are being hit with larger and more frequent tip requests. On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen.

Consumer 185

Consumer Payment Services Point of Sale POS 185

Retail TouchPoints

FEBRUARY 10, 2022

There were product shipments that arrived as a “jumbled mess” with damaged items, regular POS system outages, employees paying their own money to learn about the products they sell, and empty shelves — despite the fact that ample product was available at the distribution center. million on inventory management solutions; $1.2

Beauty and Health 297

Beauty and Health POS Mobile Management 297

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

365 Retail

JANUARY 12, 2024

Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language or the new Windows 95 operating system with a GUI were all highly topical technologies that also kept the companies at EuroCIS busy. And mobile payment by smartphone is also picking up.

Payment Services 62

Payment Services Mobile Payments POS Banking 62

Retail TouchPoints

NOVEMBER 3, 2021

Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

Payment Services 337

Payment Services Shipping Costs Electronics Fulfillment 337

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Armed with the data of years of study, the OSF Digital Strategy team can help you plan and prioritize your 2024 roadmap.

Shipping Costs 215

Shipping Costs Improvements Live Chat Retail 215

Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers. Always have extra checkouts ready to go.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

JUNE 8, 2020

Virtually all recent smartphones come with NFC built in, so you can use a mobile wallet to pay with your phone without ever touching a terminal. Although it seems like nonporous plastic credit cards might be cleaner, one study found that cards are dirtier than cash.

Payment Services 209

Payment Services Consumer Vend Point of Sale 209

Korona

OCTOBER 12, 2022

Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Mobile marketing strategies to grow consumer loyalty. How does a loyalty program integrate with a POS system?

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Mobile marketing strategies to grow consumer loyalty. How does a loyalty program integrate with a POS system?

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

365 Retail

AUGUST 4, 2022

From Buy Now Pay Later instalment loans and collaborative technologies to mobile payments and 5G technology, these automated, contactless, AI-driven options are changing the face of businesses across the globe. . Tap -to-Mobile Contactless Card Machines. Contactless card machines are becoming the new normal.

Merchant Services 57

Merchant Services Technology Payment Services Payments 57

RTP blog

JANUARY 26, 2018

Starbucks’ response was to heavily promote monthly double-point days (for customers to earn rewards quicker), and they added other specials, including a chance to win free Starbucks for life. Its biggest hit, however, was its Mobile Order & Pay app, a time-saver that enables loyalty members to order ahead and pick up in-store.

Customer Experience 150

Customer Experience Customer Mobile Article 150

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Korona

FEBRUARY 17, 2023

They come either as fixed or mobile. These readers can also be utilized at the point of sale to count all of the items in a basket at once. Mobile RFID readers kind of look like a barcode scanner, but with a long flat panel facing outwards, similar to a contactless credit card machine. Fixed readers look like modems.

Small Business Retail 52

Small Business Retail Retail POS Point of Sale 52

Retail TouchPoints

MARCH 25, 2021

Retailers have a leg up in this area because they have, for years, been collecting a treasure trove of first-party data, through loyalty programs , surveys , subscription services , POS systems , and more recently apps and ecommerce websites. The raw material is there, it’s just a matter of using it the right way. “

Retail 264

Retail Consumer Social Media POS 264

Korona

SEPTEMBER 7, 2022

According to a study published by Statista , eCommerce retail sales – including digital services – are expected to exceed $1 trillion in the United States by 2022. This figure represents an expected increase of 16% over the previous year when sales were estimated at $919 billion. Thank you!

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Kibo

MAY 17, 2021

To develop a winning marketing strategy, CMOs extract meaningful data points from every customer touchpoint, including mobile and social media. The introduction of mobile and social into consumers’ daily lives contributes to the confusion and unprecedented volume of big data because it is classified as unstructured data.

Social Media 62

Social Media Mobile POS Point of Sale 62

Korona

JANUARY 5, 2023

After all, studies show that customers are quick to abandon a retailer or purchase if they’re not happy with their checkout experience. . Pay special attention to provide a mobile-friendly experience. Run tests to ensure that the mobile experience is aligned with your online shopping. How do I make checkout easy?

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Retail TouchPoints

NOVEMBER 10, 2023

For example, Dollar General works with Bridge for first-party identity resolution, LiveRamp to match those customer IDs to other platforms like The Trade Desk , and other solutions to “stitch those customer IDs to specific POS data,” Cochart shared during a session at the 2023 RICE conference.

Retail 268

Retail Social Media Multi-channel Channel 268

RetailMinded

FEBRUARY 20, 2023

This info is collected from numerous sources, including search engine queries, social media posts, IP addresses, mobile app settings, and more. To do this, make sure your website is optimized for mobile (a big ranking factor for Google) and that your Google My Business profile is up-to-date. In 2020, it announced mobile-first indexing.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Invest in a high-quality mobile point-of-sale system. According to research, more than 1/3 of the customers continue to connect with a brand via a mobile device after entering a store. Fast & Mobile friendly site. Consumers spend 66 percent of their retail time on cell phones, according to studies.

Payment Services 52

Payment Services Retail POS Mobile 52

Korona

MARCH 16, 2022

Create your menu, choose the right location for your business, choose the right point of sale system, and at last develop a good marketing strategy. Choosing the best food truck POS system. You should also be aware of your city or state’s rules and regulations regarding the location of mobile food vendors.

Payment Services 52

Payment Services Food and Beverages Payments POS 52

Korona

AUGUST 30, 2022

Make Your Cannabis Retail Website Mobile Friendly. This type of linking creates a page authority infrastructure to indicate to Google that the information you’re providing is related to and rooted in other articles and studies. Optimize For Mobile. In 2021, 59% of Google searches were made from mobile devices.

SEO 52

SEO Social Media POS Blog 52

Korona

FEBRUARY 16, 2021

Studies reveal that by 2023, money spent on technologies and digital-transformation-enabled services worldwide will reach $2.3 For instance, customers now crave a mobile experience for their business dealings. Businesses must accept various payment methods, including EMV, contactless, mobile, and online. PC based POS terminals.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Korona

NOVEMBER 2, 2021

To illustrate, one study showed that the average gross profit margin was under 10% for car and truck manufacturers. To find out what is wrong, you can look into your expense reports, your staff operation, your inventory management , your POS system , etc., Remote POS access. EMV and mobile payment integration.

Shipping Costs 52

Shipping Costs Payment Services POS Small Business Retail 52

Korona

NOVEMBER 2, 2021

To illustrate, one study showed that the average gross profit margin was under 10% for car and truck manufacturers. To find out what is wrong, you can look into your expense reports, your staff operation, your inventory management , your POS system , etc., Remote POS access. EMV and mobile payment integration.

Shipping Costs 52

Shipping Costs Payment Services POS Small Business Retail 52

Korona

JUNE 29, 2022

Airbnb: A Case Study. The platform also comes in the form of a point-of-sale system called KORONA POS. So, instead of using several solutions for different operational aspects of your venue, you can use an all-in-one system combining your POS and online ticketing platform. × Get Started with KORONA POS today!

POS 52

POS Arts Social Media Events 52

Korona

JUNE 29, 2022

Airbnb: A Case Study. The platform also comes in the form of a point-of-sale system called KORONA POS. So, instead of using several solutions for different operational aspects of your venue, you can use an all-in-one system combining your POS and online ticketing platform. × Get Started with KORONA POS today!

Management 52

Management POS Arts Social Media 52

Korona

DECEMBER 27, 2021

For the most part, many retailers use their WiFi network, people counters, heat sensors, surveillance cameras, and point of sale systems to integrate the data into customer traffic analysis to receive the information they want. This data is precious for a successful campaign, and you can access it through your POS system.

Small Business Retail 52

Small Business Retail Marketing POS Retail 52

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 272

POS Omnichannel Webinar Point of Sale 272

Teamwork Retail

JULY 8, 2020

Do the customers purchase on mobile devices? The mobile shopping experience can be one of the most fragile. Understanding the way your customers use mobile devices to shop with your business is essential to design an experience that supports them. What are the pain points in the current retail experience?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices?

POS 251

POS Payment Services Retail Mobile 251

Prisync

FEBRUARY 6, 2018

According to a Customer Experience and Impact study , customers say they will be loyal to a business that gives them the customer experience they want. Make Sure Your Website Is Mobile Responsive . Mobile Internet browsing overtook desktop for the first time last year, while more and more of us are researching products on our phones.

eCommerce 41

eCommerce Customer Loyalty Mobile Blog 41