10 Examples of Omnichannel Experiences from Top Brands
GetElastic
JULY 22, 2022
Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. When I enter a store, I like to know where I stand in my loyalty program, any possible offers directly loaded to my account, and similar deals in-store to online – no surprises.
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