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LVMH to Name Chief Omnichannel Officer

Retail TouchPoints

The brand has appointed Michael David, who ran online retail for the company’s Louis Vuitton division, to the new group-wide role of Chief Omnichannel Officer, according to an internal memo reported by Reuters. Rogers also spearheaded the launch of 24S , a multi-brand online retailer for LVMH’s own brands.

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How to Integrate Social Media into Your Email Campaigns

Omnisend

Online retailers are always looking for new ways to build trust and connect with their customers. While email does a great job of providing the intimacy retailers want, crowded inboxes can sometimes make the most genuine of emails seem commonplace. This is where social media comes in. Reading Time: 7 minutes.

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Four ways that chatGPT enhances omnichannel retail POS

iVend

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. Learn more about iVend’s leading online retail solutions Read more ChatGPT, developed by Open AI * , is an artificial intelligence model specifically designed to ‘understand’ and respond to human language.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. What is Omnichannel Support? Benefits of Omnichannel Customer Support. Learn more!

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How an Omnichannel Approach Can Build a More Diverse Customer Base

365 Retail

By building an omnichannel strategy, brands can diversify reach and expand their presence across different channels to communicate with audiences they may have previously failed to resonate with, as well as engage new customers. But what exactly is omnichannel and how can online retailers adapt to meet ever-changing consumer habits?

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E-commerce Outsourcing India: Cynergy BPO – 24/7 Omnichannel Support – The New Gold Standard in Retail

365 Retail

In the rapidly evolving digital landscape, where e-commerce has solidified its position as the cornerstone of retail, the necessity for continuous customer support across a plethora of channels has emerged as a fundamental standard.

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Ecommerce IT Support: 7 Key Services Every Online Retailer Needs

365 Retail

Online retail has exploded in recent years, attracting millions of enterprising individuals from around the globe. If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. Immaculate IT support makes navigating the complexities of online business easier.