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Inside the Real-World Santa’s Workshop that is PersonalizationMall.com

Retail TouchPoints

It truly is a real-world Santa’s Workshop, although it didn’t reach its current scale overnight. Personalization at Scale Technological innovation is a large part of how PersonalizationMall has delivered on its name over the past 25 years. You slid a mug into the heat press, held it for 30 seconds and then you pulled it out.”

Workshop 275
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Becoming a Part of Our Customers’ Relationships

Retail TouchPoints

Wanting to help our consumers find the right words or expressions inspired us to create the 1-800-Flowers.com MomVerse ahead of Mother’s Day and further utilize technology, specifically AI, in a way that serves our consumers. This is something we’ve felt passionate about from the beginning and we’re building these tools with our community.

Customer 277
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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Based on these factors, warehouse technologies can be divided into three levels of automation: System Automation; Mechanized Automation; and. Automation Increases Warehouse Productivity and Accuracy.

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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE? The Executive Track.

Workshop 419
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Why Digital-Native Brands Are Moving In-Store

Optimizely

The space also features workshops and events focusing on topics such as food, wellness, technology, art, music, entrepreneurship, and travel. Other brands choose to open showroom-style stores where you can try the products before having them shipped to your home later.

Workshop 312
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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

The experiences we read about in headlines are often grandiose and costly, like virtual fitting rooms and same-day shipping. With the help of scrappy teams and technology to automate processes, these brands are not only keeping up with the trend, but also are redefining it and leveraging it to grow.

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We’ve created a monster: Retail’s growing returns problem

Steve Dennis

Back in the good old days, while high return rates were definitely an area of concern, the fact that the customer often paid “shipping & handling” costs helped soften the damage to the bottom line. In fact, for some brands, shipping & handling was actually a profit center. More and more free shipping is becoming the norm.