Forrester eCommerce

OCTOBER 30, 2020

As executive teams put more pressure on internal teams to speed digital transformation in 2021, how will software developers respond? Find out in our 2021 predictions for software development.

Operations 502

Operations Customer 502

Kissmetrics

SEPTEMBER 2, 2020

Enter… modern-day accounting software. However, choosing the best accounting software isn’t easy, thanks to the thousands of options on the market. This article covers how to choose the right software, the different types of software, and my top five recommendations. Let’s get started! Mobile accessibility.

Payment Services 363

Payment Services Payments ACH Recommendation 363

Kissmetrics

JANUARY 4, 2021

Task management software helps solve the challenges mentioned above and much more. You don’t even have to be working in a team to benefit from this software. To this end, I have picked out the best seven task management software tools to help you streamline this essential workflow process. Communication Tools.

Management 359

Management Payment Services Document Customer 359

Kissmetrics

DECEMBER 16, 2020

My top recommendations for webinar software to suit just about every business need are Demio , Livestorm , or EasyWebinar. That’s why it’s essential for you to have the right webinar software on your side. The Top 5 Options for Webinar Software. How to Choose the Best Webinar Software For You. Looking to dive right in?

Webinar 340

Webinar Live Chat Events Social Media 340

Kissmetrics

OCTOBER 4, 2020

With remote access software, you can view or access another computer from anywhere in the world. You can also transfer files between two computers without having to go through email or file-sharing software—even from unattended devices. Which remote access software is the best? The Top 5 Options For Remote Access Software.

Mobile 358

Mobile Demo Recommendation Live Chat 358

Forrester eCommerce

DECEMBER 9, 2022

It’s now landed on the software development planet, as well. (with Mike Gualtieri and Merve Kandemir) AI has been conquering the digital universe and all its planets. It already did so a few years ago, but now it’s about to take off. No worries, and let’s be clear, if you are a designer, a developer, […].

Customer 368

Customer 368

Forrester eCommerce

SEPTEMBER 19, 2023

In the waters of enterprise software, ships like IBM, Microsoft, and SAP are well-known names. Singer and pianist Little Richard once said: “It’s not the size of the ship; it’s the size of the Waves”. Their size, breadth of coverage, brand recognition, and market influence reflect their success. As does their revenue.

Shipping 264

Shipping Marketing Technology 264

Kissmetrics

OCTOBER 16, 2020

However, that means choosing the best marketing automation software for your business and team is harder than its ever been. From enterprise-grade solutions to the most affordable options, my team and I have researched, tested, and used just about every software you can imagine. The top 6 options for marketing automation software.

Marketing 363

Marketing Multi-channel Live Chat Social Media 363

Kissmetrics

DECEMBER 8, 2020

They’re not using time tracking software. Because no one should suffer any longer, I’m going to share the top five time tracking software options on the market today. The Top 5 Options for Time Tracking Software. How to Choose the Best Time Tracking Software for You. There is no third reason. Scheduling. Accounting.

Payment Services 357

Payment Services Payments Management Subscription 357

Kissmetrics

DECEMBER 22, 2020

Call recording software is a useful tool for businesses and individual users alike. Use this guide to learn more about my top picks and methodology for finding the best call recording software for you. The Top 6 Options For Call Recording Software. How to Choose the Best Call Recording Software For You. Smartphone Apps.

Customer 357

Customer Download Recommendation Marketing 357

Forrester eCommerce

AUGUST 18, 2021

Over the past year, breaches like SolarWinds and Kaseya have woken us up to the realities of software supply chain risk.

Supplies 359

Supplies Customer Management 359

Kissmetrics

OCTOBER 30, 2020

Collaboration software has become a must-have tool for businesses today. From simple check-ins and real-time status updates to ongoing project management, collaboration software can accommodate businesses of all shapes and sizes. The Top 6 Options For Collaboration Software. How to Choose the Best Collaboration Software For You.

Document 299

Document Channel Management Recommendation 299

Forrester eCommerce

JANUARY 21, 2019

Hammond Summary What if CEOs — not software development and delivery leaders or CIOs — held the keys to the fast, high-quality software delivery that is so crucial to digital business? Many software leaders tell us […] How To Lead The Most Important – and Perplexing — Corporate Domain by John R.

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Kissmetrics

OCTOBER 7, 2020

Enter employee scheduling software. Which employee scheduling software is the best? The Top 6 Options For Employee Scheduling Software. As previously mentioned, employee scheduling software is a versatile category. Some software is built to scale, while others are intended for smaller businesses and single sites.

Small Business Retail 331

Small Business Retail Definition Management lightspeed 331

Kissmetrics

DECEMBER 31, 2020

With the right project management software, it’s easier to operate at a high level. If you’ve never tried project management software, these free options are a great place to start. These are the best free project management software options available right now. The Top 4 Free Options for Project Management Software.

Management 363

Management Marketing Other Definition 363

Groove

MAY 12, 2021

No matter whether you own a smaller business and want to invest in your first email marketing software or own a larger corporation and want to switch from your current marketing software, our team is here to help. Continue reading to uncover two of the best email marketing software platforms that we often recommend to our clients.

eCommerce 370

eCommerce Marketing Merchant Services Customer Experience 370

Kissmetrics

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Document 363

Document Payment Services Management Subscription 363

Kissmetrics

SEPTEMBER 27, 2020

An applicant tracking software , also known as ATS software, can help businesses reach a wider pool of qualified applicants as well as manage data from various sources – all at a single platform. This software is used by departments and hiring managers to carry out internal hiring. ATS Software Type.

Mobile 318

Mobile Demo Management Social Media 318

Forrester eCommerce

SEPTEMBER 9, 2020

Today Hyland Software, best known for its OnBase and Perceptive content management portfolios, announced it will acquire Alfresco Software. Both vendors were named as “Leaders” in The Forrester Wave™: ECM Content Platforms, Q3 2019 (subscription req’d). This is a natural next step in Hyland’s recent rejuvenation strategy.

Subscription 456

Subscription Management Customer Technology 456

Kissmetrics

SEPTEMBER 15, 2020

That’s why HR software has become so popular over the years. Interested in getting HR software, but don’t know where to start? The Top 5 Options For HR Software. How to Choose the Best HR Software For You. There are hundreds of different HR software options on the market today. You’ve come to the right place.

Improvements 272

Improvements Management Mobile Definition 272

Kissmetrics

SEPTEMBER 29, 2020

Video conferencing software has exploded in popularity over the last year. But not all video conferencing software is the same. Which video conferencing software is the best for you? The Top 6 Options For Video Conferencing Software. However, some software is definitely better than others in this category.

Live Chat 306

Live Chat Mobile Download Definition 306

Forrester eCommerce

SEPTEMBER 19, 2023

In the waters of enterprise software, ships like IBM, Microsoft, and SAP are well-known names. Singer and pianist Little Richard once said: “It’s not the size of the ship; it’s the size of the Waves”. Their size, breadth of coverage, brand recognition, and market influence reflect their success. As does their revenue.

Shipping 217

Shipping Marketing Technology 217

Kissmetrics

OCTOBER 2, 2020

The Top 7 Options For Live Chat Software. How to Choose the Best Live Chat Software For You. Most plans will have some limitations on how many support reps can access the software. Why exactly are you in the market for live chat software? But some software is designed to accommodate specific needs and goals.

Live Chat 297

Live Chat Omnichannel Shopify Recommendation 297

Kissmetrics

NOVEMBER 29, 2020

Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Modern call center software is all you need to get up and running. The Top 5 Options For Call Center Software. How to Choose The Best Call Center Software For You. End of story. Calling Capabilities.

Payment Services 311

Payment Services Omnichannel Multi-channel Channel 311

Kissmetrics

DECEMBER 5, 2020

These are just two of the reasons that any business looking to grow should get auto dialer software. Here are the top six auto dialer software options on the market. The Top 6 Options For Auto Dialer Software. How to Choose the Best Auto Dialer Software for You. The Different Types of Auto Dialer Software.

Subscription 306

Subscription Multi-channel Customer Marketing 306

Kissmetrics

JANUARY 25, 2021

Everyone has questions when it comes to choosing data analysis software. Luckily, data analysis software can seriously simplify data analysis—provided you choose the right one. How to Choose the Best Data Analysis Software for You. Data analysis software isn’t a cheap investment, so use caution when making a selection.

Social Media 274

Social Media Presentation Subscription Information 274

Forrester eCommerce

MAY 13, 2023

The Volkswagen Group bet big on a new software division called Cariad, committing billions to building the software meant to power in-car experiences for Audi, Porsche, VW and other group brands. Software delays hit the launch of new cars, and Cariad lost $2bn in 2022.

Other 195

Other Customer Experience Automotive Customer 195

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. eCommerce Marketing Software: Increase Revenue. Stamped.io

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

My Wife Quit Her Job

JANUARY 25, 2023

The best shipping software programs integrate seamlessly with online stores and marketplaces, allowing you to fulfill customer orders smoothly and still make a healthy profit. This guide to the best shipping software programs will help, by covering key features, pricing, and pros and cons.

Shipping Costs 235

Shipping Costs Shipping eCommerce Fulfillment 235

Kissmetrics

DECEMBER 23, 2020

Interested in customer relationship management (CRM) software that’s free forever? I’ve picked out the top five free CRM software products on the market. Let’s run through the important considerations that go into picking the right free CRM software on the first try. The Top 5 Options For Free CRM Software.

Payment Services 291

Payment Services Payments Live Chat Marketing 291

Kissmetrics

JANUARY 6, 2021

Customer relationship management (CRM) software is designed to help companies with that exact goal. My guess is that it’s because CRM software has a reputation for being massive, expensive, and really challenging to use. In fact, there are dozens of CRM software solutions that small businesses can start using this afternoon.

Payment Services 313

Payment Services B2B Customer Channel 313

Kissmetrics

JANUARY 15, 2021

That’s where contact management software can be one of your most valuable sales sidekicks. The Top 5 Options For The Best Contact Management Software. How to Choose The Best Contact Management Software For You. Sales Process and Software Fit. The Different Types of Contact Management Software. Hybrid CMS.

Management 294

Management Live Chat Customer Mobile 294

Kissmetrics

OCTOBER 28, 2020

Business intelligence software has become a necessary tool in the era of big data. But without BI software, making sense of that information is nearly impossible. This software exists so you can analyze various data sets and make data-driven decisions. The Top 6 Options For Business Intelligence Software.

Information 267

Information Demo Customer Management 267

Kissmetrics

NOVEMBER 20, 2020

Free video editing software has become increasingly popular in recent years, and the perks of the programs are always evolving. These days, you can create high-quality, engaging video content that converts without paying the high sticker price of big-name software. Is Free Video Editing Software as Effective as Paid Tools?

eCommerce 360

eCommerce eCommerce Platforms Subscription Consumer 360