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The Future is Now: TuringBots Will Collapse the Software Development Life Cycle Siloes 

Forrester eCommerce

Thanks to TuringBots (AI and generative AI for software development), software development is on the cusp of a transformative change, one that promises to redefine the way development teams collaborate, create, and deploy applications.

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540: Game-Changing Tips And Strategies From Sellers Summit 2024 With Toni Herrbach

My Wife Quit Her Job

Toni and I just got back from our annual ecommerce conference that we run together called the Sellers Summit. In this episode, we discuss tips and strategies that we learned from the event. Enjoy the show! What You’ll Learn Recap of Sellers Summit 2024 Tip and strategies from Sellers Summit speakers Highlights from the event Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 156
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Gen AI Just Got a Little Less Opaque

Forrester eCommerce

Yesterday the AI startup Anthropic published a paper detailing the successful interpretation of the inner workings of a large language model (LLM). LLMs are notoriously opaque – their size, complexity, and numeric representation of human language have hitherto defied explanation – so it’s impossible to understand why inputs lead to outputs.

Customer 436
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Shopify’s Double-Edged Sword: Tackling Accounting Complexities with Automation

Retail TouchPoints

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Deep in the Leaky Bowels of Google Search

Bryan Eisenberg

News of a Google algorithm leak has surfaced, unveiling a wealth of documents that shed light on Google Search “signals.” These records reveal an astonishing number of over 14,000 ranking factors or signals. As the community delves into these documents, conducting their own research and testing, a flood of insights is bound to emerge in the coming days.

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What to Expect at the 2024 CommerceNext Growth Show

Fastr

On June 11th, the most innovative ecommerce brands will congregate in New York City at the CommerceNext Growth Show for three days of diverse speaker presentations, breakout sessions, and panel discussions. In addition to the scheduled content sure to expand your business mind, the event also provides the opportunity to connect with industry peers that will expand your network and solution providers that will expand your ability to take your brand to the next level.

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3 Brands Making AR the Star of the Customer Experience

Retail TouchPoints

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping.

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539: When To Hire Help And Where To Find The Best Talent With Toni Herrbach

My Wife Quit Her Job

In this episode, Toni and I answer one of our most commonly asked questions. How do you know when to hire and where can you find help for both of your e-commerce and content-based businesses? Enjoy the show! What You’ll Learn When is the right time to hire help Where can you find the right people to hire What are the best jobs to hire out Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

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The Importance of Product Returns Intelligence For E-commerce

lateshipment

Not all e-commerce orders are successful with the delivery being made. Some products have issues that are revealed only when the package is opened, some customers often end up becoming unhappy with the product or delivery, etc. Mind you, these are not isolated incidents, 30% of all e-commerce orders are returned by consumers (2x -3x more than brick-and-mortar rates).

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BMW, Jaguar Land Rover, and Volkswagen Used Banned Chinese Parts

RetailWire

BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.

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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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Federal Watchdog Institutes Consumer Protections for BNPL Purchases

Retail TouchPoints

The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL) lenders are in essence credit card providers, meaning they will be required to provide consumers with legal protections and rights, including in cases of disputed charges and issuing refunds. BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

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8 Brand Story Examples From Leading Brands | Salsify

Salsify

Brand storytelling helps shape the perception of your brand and build loyalty. A great brand story — including your origin and history, unique selling point, and values — will set you apart from the competition and develop deep, meaningful connections with shoppers.

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TJX, the world’s largest off-price retailer, is poised to get a lot bigger

RetailDive

The company said it could expand its global fleet by 1,300 or more additional stores in coming years, spurred in part by department store closures.

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Citigroup Requiring All Employees to Return to Office

RetailWire

Citigroup is set to bring 600 of its U.S. employees back to the office full-time, signaling a shift in Wall Street's work culture as regulatory requirements tighten. This move comes as the Financial Industry Regulatory Authority (FINRA), the primary watchdog for U.S. brokerage firms and exchange markets, prepares to reinstate pre-pandemic rules to monitor workplaces effectively.

Marketing 111
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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A Recap Of InCyber Forum Lille 2024

Forrester eCommerce

Whilst RSA everyone is digesting RSA , I finally had the time to sit down and gather my thoughts on InCyber Forum Lille 2024. This was my first time visiting, one of over 20,000 visitors from over 100 countries.

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#RICE24 Solution Spotlight: iAdvize Copilot’s AI-Powered Chatbots Tackle Ecommerce Abandonment

Retail TouchPoints

To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. With iAdvize Copilot , iAdvize’s generative AI-powered chatbot, more than 100 online retailers and direct-to-consumer (DTC) brands are empowering customers to discover, choose and buy more — resulting in a 10X

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Understanding Brand Share vs. Market Share: Detailed Strategies for In-Store and Online Optimization

Wiser

In today’s retail landscape, understanding and strategically enhancing brand share and market share are essential for success. This deep dive will split into two detailed posts, focusing separately on the unique strategies for in-store and online channels. Part 1: Optimizing Brand Share In-Store Brand Share focuses on the performance of your products within a specific category.

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New Look Announces ÂŁ3.3m Investment to Upgrade Greater Manchester Stores

365 Retail

New Look has announced a ÂŁ3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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BARK Air Launches Luxury Flights for Dogs and Owners

RetailWire

BARK Air has taken a significant step in revolutionizing pet-friendly travel by launching its first-ever cross-country flight exclusively for dogs and their owners. On Thursday, the innovative airline completed a historic journey from Westchester County Airport near New York City to Van Nuys Airport in Los Angeles. This milestone event marks the culmination of a decade-long effort to create an airline designed entirely with dogs in mind.

Travel 105
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Announcing The Forrester Wave™: Cybersecurity Risk Ratings Platforms, Q2 2024

Forrester eCommerce

Ask a room full of CISOs about cyber risk ratings (CRR) platforms and you’ll find no shortage of opinion — hot or cold, but never indifferent. Like a judges panel in a Top Chef culinary competition, customers critique missing or poorly planned components of the “dish.

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Here’s the Scoop: Petco Now Offers Dog-Friendly Ice Cream

Retail TouchPoints

Petco , partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie , will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for BOPIS orders. Additionally, customers starting an Ollie subscription from June 3-13 will receive a free pint with their purchase.

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Chrome Extensions for Search Console

Practical eCommerce

Data from Search Console can seem overwhelming. These three tools can help. The post Chrome Extensions for Search Console appeared first on Practical Ecommerce.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How To Streamline Processes For Offline Payments In HubSpot: The CRM Benefits

MakeWebBetter

Offline payments sound better when you can rely on an automated mechanism that helps keep track of this cash flow. Using HubSpot CRM alongside integrating an offline payment system surely can help you unlock new levels of efficiency while not messing it up. So, today we'll learn how to bridge the gap between accommodating offline [.] The post How To Streamline Processes For Offline Payments In HubSpot: The CRM Benefits appeared first on MakeWebBetter.

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Dairy Manufacturers Inc. Issues Voluntary Recall of Baby Formula

RetailWire

In a significant move, Dairy Manufacturers Inc., a Texas-based company, has initiated a voluntary recall of several baby formula products after they were found to be noncompliant with U.S. Food and Drug Administration (FDA) regulations. The recall encompasses all lot codes of three specific products: Crecelac Infant 0-12, Farmalac 0-12, and Farmalac 0-12 Low Lactose.

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VivaTech & The New French Tech Next 40/120: When AI Meets GreenTech

Forrester eCommerce

Paris will be the center of innovation and technology this week. The 2024 edition of VivaTech in Paris is set to be a great success with more than 150,000 in-person visitors. It has become the largest technology and innovation event in Europe with CEOs, C-leaders, VCs, and startups attending from all over the world.

Events 270
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IPSY Hires Netflix Alum as Chief Marketing Officer

Retail TouchPoints

Francine Li Beauty curation and membership company IPSY has hired a new Chief Marketing Officer (CMO) to support the brand’s growth and innovation. Francine Li will report to CEO Scott Gilbertson, leading all marketing and communications to not only effectively engage current community members but also reach new customers. As someone who is deeply passionate about diversity, equity, and inclusion, Li also will work with IPSY leadership to advance these company-wide efforts. “Francine is a

Marketing 241
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Flair Remakes Product Photography

Practical eCommerce

The 2022 startup deploys AI models to provide virtual scenes and settings for existing photos. The post Flair Remakes Product Photography appeared first on Practical Ecommerce.

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What Is a Brand Story? (With a Brand Story Template) | Salsify

Salsify

As more and more consumers head online, it’s increasingly important for brands to foster relationships with shoppers instead of relegating themselves to faceless entities — if they want to win sales, that is.

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Power Outage Halts Amtrak Trains, Stranding Thousands

RetailWire

A power outage halted Amtrak trains on Wednesday evening, causing thousands of passengers to be stranded — and they're not the only ones affected by the outage.

Travel 111
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Go Alone To Go Quickly And Fail Or Go Together To Go Far And Succeed

Forrester eCommerce

I recently published new research – Establish An Enterprise And Security Architecture Partnership To Improve Collaboration – which covers the importance of fostering partnership between Enterprise Architecture (EA) and Security Architecture (SA). Initially, I set out to uncover what friction existed between the two functions.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.