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MandM Direct Drives 2.4% Revenue Increase with Personalized Real-Time Recommendations

Retail TouchPoints

Online discount apparel retailer MandM Direct , which had previously relied on standard rules-based recommendations to guide website visitors through the shopper journey, has generated impressive improvements in multiple KPIs with real-time, personalized recommendations.

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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity. In these spaces you’re getting recommendations before and even after the purchase, so how all that is shaping up together I find really interesting.

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The Definitive Guide to Online Reputation Management

Kissmetrics

No matter the size of your business, people are talking about you, including prospects, customers, clients, and their friends. They are tweeting about your latest product, leaving a comment on your blog, posting a Facebook update about their customer experience, and much more. — Alex Goot (@alexgoot) March 13, 2013.

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How Beautycounter’s New CCO is Using Amazon Learnings to Scale the Brand

Retail TouchPoints

Since it was launched in 2013, Beautycounter has been on a tear. There’s a small fee, but it doesn’t require you to build teams, it doesn’t require you to purchase product — you are selling Beautycounter product that customers then purchase on our website. Brands have to be, really, everywhere.

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Key Benefits of a Digital Food Delivery Ecosystem

365 Retail

In 2013, only 4% of people surveyed had used food delivery apps. Apps will become even easier to use with simpler menus, better recommendations, and voice ordering. Apps may customize recommendations and deals based on your past orders and preferences. It reduces wasted food in restaurants.

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How to Use Internal Site Searches to Inform SEO Strategy

Inflow Insights

Successful eCommerce retailers and marketers must use all the metrics they can to improve customer experience. Research conducted back in 2013 estimated that about 30% of people who visited eCommerce sites used the on-site search feature. Decide if you want to index internal search results pages. you might ask.

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What is CRM retargeting and why does it matter?

Liveintent

In fact, Safari and Firefox deactivated third-party cookies on their browsers in 2013. Target new or existing customers with relevant product recommendations or membership opportunities in order to turn them into loyal customers. The customer receives a helpful recommendation and the brand receives a high-quality lead.

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