RTP blog

AUGUST 23, 2019

By Derek O’Carroll, Brightpearl If you Google “buy online pick up in store” (BOPIS), you’ll be struck by how popular in-store pickup has become with consumers — but only with the big box retailers like Macy’s, Old Navy, Kohl’s, JCPenney, Target and Walmart. of total retail spend within the next four years.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

BigCommerce

OCTOBER 12, 2017

Which sales channels produce the most holiday ecommerce revenue. Which marketing and advertising channels produce the highest return (and revenue). Nearly 57% of brands surveyed (56.88%) see their sales spike in Q4 –– likely due to a seasonal uptick in consumer purchasing for the holidays. So, did 2016 work out?

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

Wiser

OCTOBER 4, 2018

They’re seizing an opportunity to grow by going omni and bringing their once-online business models across channels. . According to PwC’s Global Consumer Insights Survey 2018, 44 percent of consumers polled buy products in-store , up from 42 percent in 2013. Retail remains a healthy mix of channels. Here’s why. .

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Multi-channel Omnichannel Channel eCommerce 74

Wiser

OCTOBER 2, 2018

billion in 2016. Overall, winners around Black Friday were consumer electronics, apparel, and appliances. . “They just revamped their loyalty program, they need to brickwall consumers, it would have been good to see promotions that encourage the sign-up and usage of their new program.” . That is up from $4.3

Consumer Electronics 103

Consumer Electronics Multi-channel Electronics Social Media 103

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. At the end of the day, consumers can take that next step of their journey when and how they want.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. At the end of the day, consumers can take that next step of their journey when and how they want.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Sailthru

MARCH 8, 2018

Today’s consumers use an average of almost five touchpoints on the path to purchase, moving between the digital and physical worlds. Brands must have seamless integrations between channels and expedited shipping options. The brand had the highest average score on L2’s index, with the biggest increase from 2016.

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

FastSpring

NOVEMBER 18, 2020

The importance of direct to consumer sales. In an email to Apple , Epic’s CEO Tim Sweeney said the lawsuit wasn’t just about Fortnite, but about addressing basic freedoms of all consumers and developers. “We Why software/SaaS companies should care. Epic Games wants to take control of their online sales with its own marketplace.

Games 124

Games Merchant Services Payment Services Payments 124

BigCommerce

AUGUST 17, 2017

So how can your brand reach consumers, and convert them? Consumers tend to place the most trust in recommendations from people they know. In 2016, 86% of marketers used influencer marketing , and 94% of them found it to be effective. The answer lies in influencer marketing. return on investment for every dollar spent.

Marketing 419

Marketing Social Media Blog Clothing 419

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. Yet only 50 percent of US consumers feel they have had a satisfactory customer experience. are also channels to optimize the customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

SellBrite

MARCH 28, 2017

Print drives consumers to websites, where most consumers are now very comfortable taking the SKU #s found in a print catalog and then going online to order from retailer’s website. Of course, there are still many consumers who prefer ordering over the phone with a retailer’s 800#. Adam Bridegan: “Early 2016.”.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

Wiser

NOVEMBER 20, 2017

While, at first, it seemed a bit rogue, it paid off big time and ignited a multi-year marketing campaign that resonates deeply with their customers. . This gave consumers a free day to take advantage of retail sales, this time without having to dodge their colleagues who were also conveniently “sick.”

Small Business Retail 84

Small Business Retail Retail Demo Multi-channel 84

Wiser

MARCH 16, 2021

Listen in to hear from Tom Lee, Wiser’s Product Lead, Online Products, and Mert Damlapinar, Sabra Dipping’s Director of eCommerce and Natural Channels, as they cover how Mert creates an effective online shopper journey for Sabra customers. We have a recording of the webinar below.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Inflow Insights

JANUARY 15, 2020

As we pointed out in our article about increasing mobile conversions back in 2016, even now there is still an opportunity to compete in search for mobile market share. Consumer products would be well-suited for social media platforms like Facebook, Instagram and Pinterest. What about non-Google campaigns such as Facebook Ads?

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PPC eCommerce SEO X-cart 162

Kissmetrics

JUNE 12, 2018

Whether it’s social monitoring tools, voice search, or multi-channel marketing automation, technology regularly changes the way we reach our audiences. Between 2016 and 2017, data-driven marketing expenditures and revenues rose to their highest ever, according to a DMA study. Now, here’s their YouTube channel.

Marketing 226

Marketing Blog Books Multi-channel 226

Kissmetrics

JUNE 12, 2018

Whether it’s social monitoring tools, voice search, or multi-channel marketing automation, technology regularly changes the way we reach our audiences. Between 2016 and 2017, data-driven marketing expenditures and revenues rose to their highest ever, according to a DMA study. Now, here’s their YouTube channel.

Marketing 216

Marketing Blog Books Multi-channel 216

Ecommerce Platforms

APRIL 28, 2018

U.S.ecommerce sales reached $396 billion in 2016 and are predicted to grow to a massive 684 billion by 2020. SearchEngineland, 2016). Techcrunch,2016). E-Consultancy,2016). 86% of consumers said they would like to receive promotional emails from companies they do business with at least monthly. Statista,2016).

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Retalon

DECEMBER 22, 2014

Regarding omni-channel fulfillment, how does predictive analytics help retailers take action on the data and deliver better results? Retailers have been operating in a multi-channel environment for a long time. The marketing and loyalty department provide consumer/promotion data, the POS system provides sales/returns data.

Channel 32

Channel eCommerce Retail Multi-channel 32

Retalon

DECEMBER 22, 2014

Regarding omni-channel fulfillment, how does predictive analytics help retailers take action on the data and deliver better results? Retailers have been operating in a multi-channel environment for a long time. The marketing and loyalty department provide consumer/promotion data, the POS system provides sales/returns data.

Channel 32

Channel eCommerce Retail Multi-channel 32

Demac Media

SEPTEMBER 12, 2017

Data breaches in 2016 were up 40% year over year , and email security in particular is putting your company, and consumers, at risk! To this day, since before the dawn of the internet, email has remained the most popular marketing channel for retailers and brands. Are you on high alert? Why Email Fraud is Your Worst Nightmare.

Marketing 43

Marketing Telecommunications Multi-channel Mobile 43

Optimizely

JUNE 18, 2020

In a recent Accenture report 65% of consumers said they are more likely to buy from a retailer if they are recognized, remembered, and receive relevant recommendations. In 2016 Ouai launched a quiz that generates personalized product recommendations for their shoppers and so far it has been taken nearly 70,000 times.

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Beauty and Health Multi-channel Recommendation Customer Data 273

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Consumer-to-Consumer (C2C).

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

MAY 1, 2018

The surfacing of the Facebook debacle involving Cambridge Analytica and the massive amounts of data collected from 87 million users, which was used to influence the 2016 presidential election, revealed big data as the powerful beast it can be. 86% of consumers say personalization plays an important role in their buying decisions.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. Multi-channel customer support. This service comes with options to integrate all of your carrier accounts and selling channels.

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Order Fulfillment Fulfillment Payment Services Shipping Costs 241

SellBrite

JANUARY 5, 2018

Omnichannel strategies have the power to create memorable, lasting experiences for consumers. Most often it gets confused with multi-channel, which is a vastly different strategy. This is vastly different from a traditional multi-channel approach where you optimize individual channels as their own entity.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

Ecommerce Platforms

DECEMBER 21, 2019

If an item isn't available, or you fail to move a product through the proper logistical channels, you're bound to run into problems with both present and future customers. Editor's note: This post was originally published on October 14, 2016 and has completely revamped and updated for accuracy and comprehensiveness.

Management 169

Management Payment Services Multi-channel WooCommerce 169

BigCommerce

OCTOBER 26, 2017

trillion yuan ($752 billion) in 2016, representing 26.2% Store sells and acts on the behalf of a multi-brand marketplace (service class trademark) owned by the merchant opening the store . According to a ASSOCHAM-Forrester study, India’s ecommerce revenue is expected to jump from $26 billion in 2016 to $103 billion in 2020. .

Merchant Services 218

Merchant Services eCommerce Shipping Costs Payment Services 218

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. In 2017, there are 6 different social media channels where you can follow proven ad strategies and generate consistent ROI.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

RTP blog

JULY 14, 2017

Account takeovers occur when fraudsters gain access to consumers’ login and password information for a retailer, which allows them to see that customer’s personal information, credit card number, store rewards and more. Merchants with an online channel are already losing 7.6% E-Commerce sales are expected to reach 12.4%

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

BigCommerce

OCTOBER 26, 2017

He manages the digital channels of some of the world’s leading retail brands, including, but not limited to: Eastbay. Better understanding consumers is the goal –– ultimately leading you down a path of localization, which creates a better experience for international shoppers. Foot Locker. Kate Somerville.

Merchant Services 218

Merchant Services Marketing Shipping Costs eCommerce 218

RTP blog

MAY 15, 2017

and Canada face intense challenges, including costly staff and insurance, high capital tied up in expensive inventory, and of course the fall in in-store traffic as sales and consumers move online. According to industry data, nearly 1,200 retail fine jewelry stores closed in 2016, an increase of more than 50% from the prior year.

Jewelry 186

Jewelry eCommerce Shipping Costs Multi-channel 186

Ecommerce Platforms

FEBRUARY 27, 2023

A 2016 survey states that eCommerce brands spent anywhere between 30% to 57% on paid search ads. Define key metrics Depending on the channel you’re choosing, you have to define what you’re planning to achieve. Creating and moderating a community like that for your niche is a great way to build consumer trust and drive sales.

eCommerce 118

eCommerce Marketing Webinar Social Media 118

Talkoot

NOVEMBER 20, 2023

However, in the near term, consumers have tightened their belts, and are prioritizing costs over loyalty as inflation fears loom while still expecting good service from brands. A survey by Alix Partners found that: About 60% of customers will switch shoe brands if they get a cheaper alternative. Takeaway: On’s growth isn’t a fluke.

Marketing 78

Marketing Demo Shipping Costs Multi-channel 78

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Michael Leff , vice president of technology at StoreYourBoard, the 2016 Innovation Award winner. Direct to consumer. AOV up 2x the rate in 2016. Customer Loyalty.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Retail TouchPoints

DECEMBER 20, 2022

Sophisticated counterfeits sold online, or even in legitimate channels, are hard to spot. In 2019, GhostData found that 56,000 Instagram accounts were associated with the counterfeit of luxury brands, representing a 171% increase since 2016. Fighting Back Against Fakes. So how to go about tackling this problem?

Social Media 57

Social Media Multi-channel Shipping Costs Operations 57

GetElastic

JANUARY 10, 2018

In 2016 Gartner predicted that B2B companies that incorporate personalization into digital commerce will increase revenues by 15%. Consumer marketing attempts to personalize for one person, and often uses emotions to connect and convince. Multi-touchpoint commerce. But do B2C techniques work for this audience? trillion prize.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Smile.io

JANUARY 30, 2024

Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following. Pampers social channels are becoming a go-to resource for new parents with tips and recommendations on various topics for newborns.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76