Optimizely

FEBRUARY 22, 2018

If you want to meet some of the best minds in ecommerce, you no doubt already made plans to attend eTail West 2018 in Palm Springs. Day one of eTail West focuses on omnichannel and unified commerce; day two focuses on digital and omnichannel success ; and on day three, tech, AI, mobile and immersive media is the theme.

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RTP blog

JANUARY 9, 2019

The term “omnichannel” gets thrown around a lot — some might say too much — by retailers and industry observers. The seventh annual Retail TouchPoints Omnichannel Survey shows where retailers are succeeding in connecting with the consumer, as well as where they need to improve.

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Optimizely

NOVEMBER 30, 2017

As the year draws to a close, everyone is looking toward 2018 and thinking hard about what’s coming next. So what should you be thinking about as you move into 2018? Here are my top 5 predictions for B2C marketing in 2018, tackling these questions to help you succeed in the coming year. 2018 is the year of consolidation.

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Retail TouchPoints

JANUARY 26, 2024

WHP Global , parent company of Babies ‘R’ Us and Toys ‘R’ Us , has expanded its partnership with omnichannel retailer El Puerto de Liverpool to bring Babies ‘R’ Us to Mexico. The expansion will include the opening of dedicated Babies ‘R’ Us stores, the first of which is slated to open in the second half of 2024.

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Retail TouchPoints

MAY 10, 2023

The retailer was acquired by South African holding company Steinhoff International in August 2016, then filed for bankruptcy protection as part of a reorganization in October 2018. In January 2022 , Mattress Firm filed for an IPO, but cited market volatility when it put those plans to bed one year later , clearing the path for an acquisition.

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Forrester eCommerce

AUGUST 7, 2018

See why the 15 providers selected matter most in our 2018 wave and how they stack up.

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Retail TouchPoints

MAY 31, 2022

She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience. Katz spent 33 years with Neiman Marcus, including eight as CEO, before retiring in 2018.

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Optimizely

MARCH 13, 2018

Shoptalk 2018 is right around the corner, which means it’s nearly time to pack your bags for The Venetian in Las Vegas. Here are the sessions you can’t miss if you’re a B2C marketer — whether focused on consumer behaviors, the rapid evolution of ecommerce, the growth of omnichannel, or the importance of customer experience.

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Retail TouchPoints

MARCH 17, 2023

Suter joined Glossier in 2018 and has been behind much of Glossier’s brand and aesthetic work since, including a host of marketing campaigns and the brand’s recently opened SoHo flagship. She will also lead omnichannel integration, customer experience and strategy and overall business execution.

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RTP blog

JULY 29, 2019

To drive conversion, retailers must create omnichannel experiences by personalizing consumer experiences through in-store appointments, powering seamless online-to-offline journeys and developing loyal customers via in-store events. Omnichannel experiences allow retailers to successfully bridge the digital-to-physical divide.

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ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core. Claim your copy!

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Retail TouchPoints

JANUARY 11, 2022

where she has held leadership positions since 2018, most recently as Head of Product Engineering. She will also lead development of solutions to unite JCPenney’s physical assets with its evolving digital footprint. Bala joins JCPenney from Gap Inc., She also spent 20 years with Walmart in a number of technology and executive roles.

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TradeGecko

FEBRUARY 13, 2018

Utilizing the method of omnichannel selling can help with that. Omnichannel is a multichannel approach that seeks to provide the customer with a seamless shopping experience, whether they are shopping online on a computer, on a mobile device or in a physical store.

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Retail TouchPoints

JUNE 28, 2022

Madison Reed, which announced $33 million in new funding in April 2022 , began as an online-only DTC company but has expansive omnichannel ambitions. Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer.

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Retail TouchPoints

JUNE 20, 2023

The retailer formalized its resale operations with a dedicated ecommerce site , trade-in program and in-store resale offerings in 2018, and sold more than 1 million used products through Re/Sale’s omnichannel operations in 2022.

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Retail TouchPoints

MARCH 8, 2023

In 2018, Best Buy bought GreatCall , a provider of connected health and personal emergency response services, for $800 million , and the retailer acquired the Current Health care-at-home technology platform in 2021.

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RTP blog

DECEMBER 19, 2017

So, I looked back at my digital folders containing articles from 2008 and, not really surprisingly, I found a lot of similarities between the topics we covered 10 years ago and the topics we’re focused on moving into 2018. Note: IDC has been credited with coining the term “omnichannel.”)

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TradeGecko

AUGUST 29, 2018

With customers’ expectations growing by the day and omnichannel commerce enabling improved, personalized customer experiences, the widespread adoption of omnichannel strategies is undeniable.

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TradeGecko

AUGUST 29, 2018

With customers’ expectations growing by the day and omnichannel commerce enabling improved, personalized customer experiences, the widespread adoption of omnichannel strategies is undeniable.

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Omnichannel Customer Experience Improvements Customer 60

Retail TouchPoints

MARCH 25, 2024

About the Retail Innovation Conference & Expo The Retail Innovation Conference & Expo (also known as RICE) aims to bring together emerging brands and established omnichannel players alike to dig into the topics and trends shaping the future of retail. Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.”

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Retail Article Omnichannel Customer Experience 259

TradeGecko

FEBRUARY 6, 2018

With the constant advancements in B2B technologies and capabilities, we are predicting 2018 is going to be a big year for wholesale distribution. With this said, we have identified 5 key trends for wholesale distribution in 2018.

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B2B Omnichannel Technology Management 68

Retail TouchPoints

APRIL 20, 2022

Brooklinen was an ecommerce pure play until November 2018, when it launched its first pop-up store in just four weeks — an experience that would inform its move into permanent stores. “If The plans were likely delayed due to the impact of COVID-19, but recent sales growth is a sign that the expansion can begin.

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Dynamic Action

FEBRUARY 12, 2018

August 6-9, 2018 | The Sheraton | Boston. Join DynamicAction in Boston on August 6-9 for the eTail East 2018 eCommerce & Omnichannel Conference. The post eTail East 2018 appeared first on DynamicAction. Meet with us to learn how prescriptive analytics can help your retail organization. Event website.

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OrderDynamics

OCTOBER 31, 2018

The Horrors of 2018 Retail. ?. It’s Halloween, and the horrors of 2018 retail have come back to haunt us. 2018, like last year, has been at times shaky on the retail success side. The bright note is that we need to learn from some of the horrors of 2018 retail to learn adapt, and kickoff 2019 on a much more successful footing.

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Retail TouchPoints

APRIL 9, 2024

“Aloha Market represents a continuation of our partnership with Mana Up that started in 2018,” said Chris Schmicker, Brand Marketing Director at Shopify in a statement. “At Mana Up and Shopify have an established, and growing, partnership that focuses on helping Hawaiian brands thrive through ecommerce.

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Steve Dennis

DECEMBER 27, 2018

So here’s a mostly objective–and decidedly self-indulgent–assessment of my Baker’s Dozen Of Provocative Retail Predictions For 2018. Regardless, as 2018 unfolded it seemed increasingly obvious that the retail apocalypse narrative was bogus. As predicted, 2018 brought a lot more activity here.

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Retail eCommerce Books Omnichannel 118

BigCommerce

AUGUST 11, 2022

Prior to 2018, B-Wear Sportswear had no ecommerce presence. Their primary source of business was their two brick-and-mortar storefronts in…

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BigCommerce eCommerce Omnichannel Customer 363

Forrester eCommerce

FEBRUARY 24, 2021

I made a prediction in January of 2018 that IT distributor disruption would continue. It was obvious that industry consolidation was accelerating, major distributors were diversifying, and private equity was getting more interested in transforming the industry.

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Retail TouchPoints

NOVEMBER 4, 2021

Kroger has been bolstering its omnichannel operations in recent months. . “Through Boost, Kroger remains uniquely positioned…making grocery delivery accessible to every customer through the industry’s most affordable free delivery membership.”.

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OrderDynamics

MAY 24, 2018

Sales Tax 101 for Omnichannel Retailers. Omnichannel retailers have more avenues to capture market share than ever before. 2018 Sales Tax Changes. State governments make changes to their sales tax laws very frequently, and 2018 is panning out to be no different. Sales Tax 101. Simple right? avalara.com. .

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OrderDynamics

JANUARY 9, 2018

Don’t Miss These Must-See Sessions at NRF 2018. In fact, there is less than a week before a multitude of must-see sessions at NRF 2018 starts. The full agenda of is a total of 46 pages (when printed) and can be a bit daunting, so check out my list of the top 10 must-see sessions at NRF 2018. Omnichannel Analytics.

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Retail TouchPoints

MAY 18, 2023

Thanks to its core product — stylishly packaged, “beauty forward” hand sanitizers crafted in partnership with the well-known Givaudan perfume house — the brand achieved a $60+ average order value (AOV) from its inception in 2018.

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Retail TouchPoints

NOVEMBER 14, 2023

After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

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OrderDynamics

JUNE 5, 2018

Should the Word Omnichannel Stay? Mike Cassidy wrote a post called “ Omnichannel is not a word, please stop saying it. ” million hits on the word ‘omnichannel’. From 2014 to 2018 the use of the word has increased almost five fold. Omnichannel retail is part of the retail renaissance taking place today.

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ChannelSale

JUNE 13, 2018

Just concluded, spanning over 4-days from June 5 to June 8, IRCE 2018 was another incredible edition in its storied book, taking place at Chicago’s McCormick Place. It included sessions that discussed strategies for top executives, fulfillment, operations and customer service, marketing, and omnichannel leadership.

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iQmetrix

DECEMBER 25, 2017

As you look to create your 2018 business priorities, consider these 4 reasons to become an omnichannel business. In a few short weeks, when it all calms down, businesses will reflect on the successes and failures of the year and begin to plan ahead.

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Omnichannel Retail 27

Forrester eCommerce

MAY 30, 2018

In today’s increasingly crowded digital commerce market and with increasingly tighter budgets, retailers have to make smart choices about which technologies to invest in and which they should forego for now. To help retailers sift through the options, we conduct an annual top trends study.

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