FastSpring

JANUARY 25, 2019

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. Want to learn more about the 5 ecommerce payments trends shaping 2019? A push for smarter payment processing. Businesses around the globe will look to simplify their payment tech stack.

Payment Services 62

Payment Services Merchant Services Payments eCommerce 62

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

Shipping Costs 293

Shipping Costs Shipping Merchant Services Payment Services 293

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. For example, the Qubit study found that loyalty is decreasing among a significant percentage of consumers: among 36.6%

Consumer 252

Consumer Retail Merchant Services Document 252

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G Then in 2019, 5G entered the scene (in case you were wondering, 6G is predicted to arrive around 2030). “5G What matters most is what you do with it.

Merchant Services 338

Merchant Services Retail Mobile Food and Beverages 338

FastSpring

JANUARY 29, 2020

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. In 2019, Cyber Monday hit a record-breaking 9.4 Keep reading to find out more.

Payment Services 84

Payment Services Merchant Services Payments eCommerce 84

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

Shipping Costs 232

Shipping Costs Payment Services Merchant Services Payments 232

lateshipment

APRIL 23, 2020

Fraudsters are leveraging the same technology that merchants are using, making it increasingly easy for criminals to scale their operations. As fast as merchants integrate the newest scam or fraud pattern into their fraud prevention solution, criminals find a new way to leverage vulnerabilities and circumvent fraud controls.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

Retail TouchPoints

SEPTEMBER 2, 2020

Vivino , an online wine marketplace and app, is capitalizing on this growth by doubling down on its user-driven ratings process and personalized tools and features. Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”.

Food and Beverages 222

Food and Beverages Merchant Services eCommerce Shipping Costs 222

Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. Shifting Consumer Behaviors.

eCommerce 151

eCommerce Merchant Services Retail Customer Experience 151

FastSpring

JUNE 12, 2019

On September 14th, 2019 all payment providers who process payments for consumers in the European Union must adhere to new requirements for authenticating online payments as part of the second Payment Services Directive (PSD2). The new regulation will become mandated on September 14th, 2019.

Merchant Services 73

Merchant Services Payment Services Payments Customer 73

ROI Revolution

JUNE 27, 2019

IRCE 2019 Day 2 had a lot of great content on AI, personalization, and improving customer experiences. As the CEO & Founder of Framebridge, Susan Tynan has learned tons of lessons on how to deliver great, focused customer experiences. One lesson was that business pressures always conspire against the customer.

Merchant Services 87

Merchant Services Customer Experience Blog Improvements 87

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. In the midst of the global COVID-19 pandemic, retailers are creating more flexible policies to accommodate current conditions, including extending the time consumers have to return products.

Shipping Costs 150

Shipping Costs Merchant Services eCommerce Accessories 150

GetElastic

NOVEMBER 11, 2021

Editor's Note: This post was originally published on September 8, 2019 and has been updated to reflect the growing array of chatbots for retail and ecommerce. Consumers today prefer to chat with company representatives or support over chat as opposed to calling. In-app payments via Facebook (US users only) or Stripe (international).

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

ecomdash

JULY 25, 2019

We’ve outlined some summer 2019 hot ecommerce trends you need to know about. Below are six of the most important trends for ecommerce business owners to consider for summer 2019. #1 It is estimated that by 2020, 80% of all customer-to-brand interactions will be over AI. We’re here to help you out! 2 – Chatbots.

eCommerce 60

eCommerce Merchant Services Subscription Improvements 60

Ecommerce Platforms

FEBRUARY 16, 2023

So, integrating the two could unlock a wealth of benefits for online merchants. But first, you should know that Amazon provides all kinds of perks for online merchants , including: Fulfillment by Amazon (FBA) : This service warehouses your products in Amazon's fulfillment centers. As such, it garners consumer trust.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

ESW

FEBRUARY 5, 2020

“Failing to meet compliance regulations in a country you’re attempting to expand into can not only put a halt to your expansion plans, but also create additional costs in your home country,” they write. Payment Processing A 2019 study by Internet Retailer, BlueSnap and Kount found that one of the biggest challenges for U.S.

Payment Services 103

Payment Services Merchant Services Shipping Costs Payments 103

Retail TouchPoints

JULY 30, 2020

Households with children in elementary and high school are set to spend an average of $789.49 , far exceeding the 2019 record of $696.70. Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. per family, up from $976.78 — another record.

Merchant Services 246

Merchant Services Apparel Omnichannel Clothing 246

ESW

AUGUST 29, 2023

Since 2019, ESW and SalesForce Commerce Cloud (SFCC) have worked together to propel the world’s best-loved brands into new markets with industry-leading solutions that grow business and create exceptional customer experiences. Branded customer portals let shoppers self-serve and track their orders and returns.

B2C 78

B2C Payment Services Multi-channel Payments 78

Ecommerce Platforms

MAY 7, 2019

Since then it's been used by over one million online merchants. Shopify users also get access to over 100 payment gateways. Plus, if you opt for Shopify Payments, you won't have to waste your profits on transaction fees. It doesn't matter which payment gateway you opt for; these fees still apply. For instance: Blog posts.

Shopify 147

Shopify Shipping Costs eCommerce Merchant Services 147

Retail TouchPoints

DECEMBER 3, 2020

Digital will continue to be the star: Although Black Friday spending was lower than Adobe’s projections, consumers still spent a total of $9 billion online, making it the second-largest online spending day in U.S. Consumers spent $10.8 Shopper Yield data revealed that spend per consumer increased 36.3% over the 2019 holiday.

Small Business Retail 175

Small Business Retail Mobile Travel Consumer 175

Ecommerce Platforms

APRIL 3, 2019

All you have to do is focus your precious time and energy on marketing and providing the best possible customer experience for your consumers. You should note: Spocket keeps your payments while the products are shipped. From there, the vendor will prepare the products and ship them to your consumers. Percentage.

Shipping Costs 172

Shipping Costs Drop Ship eCommerce Merchant Services 172

ESW

SEPTEMBER 2, 2019

The VAT/GST compliance company notes that changes are happening with indirect tax collection in 15 countries, including much of South East Asia and South America. State-Level Compliance in the US It’s not just national-level jurisdictions that eCommerce brands need to keep an eye on. The expanded law came into force on April 1, 2019.

Merchant Services 79

Merchant Services eCommerce Payment Services Banking 79

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019. Trust is an important factor in customer experience.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

Omnisend

MAY 12, 2021

In 2019, more than 224 million Americans shopped online. At that time, analysts predicted a rise in the number of online shoppers, but the unexpected and devastating global pandemic limited consumers’ purchasing channels. This includes things like how payments are handled, servers, bandwidth, customer data, and so on.

Payment Services 137

Payment Services Merchant Services Magento eCommerce Platforms 137

Omnisend

MARCH 29, 2021

Consumers are just as (and perhaps arguably more so, thanks to COVID-19) comfortable buying new apparel online as they are in-store. Try Omnisend free for 14 days and use marketing automation to create a better customer experience! If the past few years have taught us anything, the omnichannel customer is here to stay.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Omnisend

SEPTEMBER 8, 2021

How brands and retailers can provide a truly omnichannel customer experience. I asked Chris more about his experience in the retail industry, and why he started Omni Talk. Chris Walton: Omni Talk was born out of my partner’s (Anne Mezzenga) and my experience heading up Target’s Store of the Future work.

Omnichannel 148

Omnichannel Retail Merchant Services Payment Services 148

PFS

JANUARY 23, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. In fact, 2019 showed great progress for eCommerce to close the gap in total market share of sales compared to brick-and-mortar retail. (1) Shifting Consumer Behaviors.

Merchant Services 59

Merchant Services Retail Consumer Social Media 59

RetailMinded

JANUARY 29, 2021

Here are three ways retailers can make post holiday returns a breeze for customers, boosting the firm’s reputation in the process and leaving customers with a feeling of trust and goodwill that’ll make them more likely to buy again in future…. Eliminate Friction From The Return Process .

Merchant Services 92

Merchant Services Retail Social Media eCommerce 92

SellBrite

DECEMBER 16, 2020

We’ve always known product reviews are important for building customers’ trust, but research shows they’re now more important than ever. 81% of consumers say a company’s trustworthiness matters more in 2020 than it did in 2019. All you need to do is create a review feed within Google Merchant Center.

Merchant Services 150

Merchant Services Shipping Costs Gifts Customer 150

Retail TouchPoints

JANUARY 30, 2023

The company was acquired by Adjmi Apparel Group in 2019, and Mangione has been there since the beginning (he even served as a product model in the early days). They began with a “track with Alexa skill,” which allows customers that purchase from Copper Compression’s DTC site to receive audio alerts about their order status.

Beauty and Health 162

Beauty and Health Merchant Services Payment Services Shopify 162

Omnisend

JUNE 15, 2021

Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. By doing so, merchants can reach out to customers with much more precision. As a merchant, you can have a lot of questions.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

GetElastic

AUGUST 13, 2019

48% of orders were processed through mobile, up 19% YOY. While promotions, creative, new features and code are typically locked down by August, there’s still time to pull a few extra levers to make holiday 2019 your best ever. Let’s explore 6 opportunties to optimize your mobile experience (without changing code!) Add a chatbot.

Mobile 165

Mobile Merchant Services SEO Shipping Costs 165

Omnisend

MAY 5, 2021

Since 2018, revenue from ecommerce food sales has almost doubled , with sales leaping in the millions between 2019 and 2020 alone. Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Ecommerce food businesses sell food and drinks online.

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Omnisend

MAY 5, 2021

Since 2018, revenue from ecommerce food sales has almost doubled , with sales leaping in the millions between 2019 and 2020 alone. Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Ecommerce food businesses sell food and drinks online.

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Inflow Insights

DECEMBER 9, 2019

Shopify’s own brand began by servicing smaller retailers. They have since grown quite a bit — and so have the growth stages they service. Compared to Shopify, the “Plus” adds: More apps, advanced features, and customization including a customized, responsive checkout. per transaction (as of December 2019).

Magento 148

Magento Shopify Payment Services Shipping Costs 148

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 217

Merchant Services Payment Services Payments eCommerce 217

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 213

Merchant Services Payment Services Payments eCommerce 213