Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. Target’s Store-Based Fulfillment Model Drives Convenience. Target’s physical comparable sales grew 8.9%

Consumer 325

Consumer Toys Department Stores Fulfillment 325

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 263

Consumer Supplies Fulfillment Technology 263

Retail TouchPoints

JULY 2, 2020

For consumers, that’s a lot of power. Retailers that can provide a satisfying shopping experience have a strong advantage, but consumers are a demanding bunch. Similarly, the likes of Walmart and Target provide flexible fulfillment options like “buy online, pick up in-store” (BOPIS) paired with convenient curbside pickup.

eCommerce 289

eCommerce Fulfillment Order Fulfillment Shipping Costs 289

Retail TouchPoints

FEBRUARY 12, 2021

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. The pandemic has forever altered consumer behavior, and this year in particular consumers find themselves in a kind of limbo — hope is on the horizon, but “normal” isn’t here yet.

Consumer 347

Consumer Omnichannel Events Customer Experience 347

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

ChannelAdvisor

SEPTEMBER 25, 2020

Each year, the holiday shopping season shatters new e-commerce records, and 2020 will be no different. Due to the COVID-19 pandemic, more brands have shifted online, more consumers are using online channels to shop and buy and more online orders are being shipped. . Consumers are anticipating these delays as well. Profitability.

Fulfillment 105

Fulfillment Shipping Costs Shipping Merchant Services 105

Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. What are Consumer Packaged Goods? First, let’s define what you’re trying to sell — consumer packaged goods. increased $63 billion.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

JANUARY 25, 2021

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged year-over-year online shopping growth at 32.2% , totaling $188.2 Retailers With an Omnichannel Lead Flexed it During Holiday 2020. billion , while the NRF measured 8.3%

Omnichannel 224

Omnichannel Shipping Costs Department Stores Fulfillment 224

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 315

Consumer Omnichannel Leisure Supplies 315

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. For example, the Qubit study found that loyalty is decreasing among a significant percentage of consumers: among 36.6% The survey of 809 U.S.

Consumer 286

Consumer Retail Merchant Services Document 286

Ecommerce Platforms

AUGUST 19, 2020

With it being such a weighty decision, choosing a fulfillment service often feels like a cumbersome process, especially if you’re juggling speed with expenses. Deliverr.com is a dynamic shipping and fulfillment startup based in San Francisco. Deliverr offers fast and reliable fulfillment. Deliverr's customer service.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shipping 104

lateshipment

OCTOBER 16, 2020

A question that is largely on the minds of retailers and consumers alike. With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. What are consumers planning? What do retailers have in store for them?

Shipping Costs 211

Shipping Costs eCommerce Social Media Shipping 211

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. And yet the process that brands use for bringing products to market to serve that consumer hadn’t evolved at all.

Consumer 264

Consumer Merchant Services Retail Social Media 264

Retail TouchPoints

JANUARY 8, 2021

The pandemic has made consumers more open to alternative return options. A follow-up survey in October 2020 found that 60% of consumers had started using shipping companies to return items. A follow-up survey in October 2020 found that 60% of consumers had started using shipping companies to return items.

Shipping 247

Shipping Consumer eCommerce Management 247

Retail TouchPoints

APRIL 2, 2021

In 2020 alone, driven largely by COVID-19, digital sales doubled , as did the number of households using Kroger’s network of digital offerings. The company reported on the success of its “Restock Kroger” transformation strategy over the last three years and outlined a new strategy called “Leading with Fresh and Accelerating with Digital.”

Food and Beverages 234

Food and Beverages Fulfillment eCommerce Subscription 234

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. In 2020, 56% of retailers added phone and text chat to replicate elements of the in-store experience online. Listen to the session on demand.

Consumer 143

Consumer Payment Services Fulfillment Multi-channel 143

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 277

Payment Services Fulfillment Consumer Demo 277

ChannelAdvisor

AUGUST 11, 2022

If you’re going to outsource your fulfillment, Amazon is a pretty safe bet. The e-commerce giant has not only been around the block when it comes to navigating the challenges of fulfillment and last-mile delivery — it pioneered the fast, convenient shipping consumers now expect from every online retailer. So how does it work?

Fulfillment 84

Fulfillment Shipping Costs Shipping Multichannel 84

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

Shipping Costs 297

Shipping Costs Gifts Fulfillment Consumer 297

GetElastic

SEPTEMBER 30, 2021

Annual number of data breaches and exposed records in the United States from 2005 to 2020. September 2, 2021, WhatsApp Ireland was fined €225,000,000 for insufficient fulfilment of information obligations. October 1, 2020, H&M was fined €35,258,708 for insufficient legal basis for data processing. Source: STATISTS.

Consumer 144

Consumer Information Fulfillment Social Media 144

Retail TouchPoints

AUGUST 3, 2021

The company operates more than 250 micro-fulfillment centers across the country, fulfilling orders for common items including cleaning and home products, over-the-counter medications, baby and pet products, food and drinks and alcohol. The funding will build upon the $1.15 delivery charge. The company acquired BevMo!

Fulfillment 306

Fulfillment eCommerce Technology Customer Experience 306

ROI Revolution

NOVEMBER 4, 2020

Published September 14, 2020. Updated November 4, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , this year has introduced a mix of obstacles and opportunities for all brands and retailers. Black Friday + Cyber Monday 2020 predictions.

eCommerce 78

eCommerce Gifts Shipping Costs Small Business Retail 78

Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. As consumers, we are accustomed to instant results. Embrace “Sign-up Culture” to Find the Right Fit.

Supplies 297

Supplies Retail Fulfillment Point of Sale 297

ChannelAdvisor

DECEMBER 18, 2020

The past 12 months have seen existing e-commerce trends accelerate years ahead, as more consumers were forced online, more brands sped up their digital transformation and more fulfillment companies grappled with shipping infrastructures pushed to the brink. . Here are the top five posts from 2020. #5:

Blog 105

Blog eCommerce Fulfillment Consumer 105

SellBrite

AUGUST 31, 2021

For many ecommerce merchants, it’s difficult to independently handle order fulfillment. On top of operational challenges, fulfillment isn’t cheap. According to Statista, 53% of merchants revealed that their fulfillment costs had risen in 2020. What is Walmart Fulfillment Services? Eligibility.

Merchant Services 78

Merchant Services Fulfillment Shipping Costs Shipping 78

ROI Revolution

DECEMBER 2, 2020

Published September 14, 2020. Updated December 2, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , this year has introduced a mix of obstacles and opportunities for all brands and retailers. Cyber Week 2020 stats. December 2 update.

eCommerce 78

eCommerce Toys Gifts Payments 78

Retail TouchPoints

NOVEMBER 23, 2020

While news of potential COVID vaccines has many retailers anticipating a return to in-store shopping in 2021, this year’s Q3 financial results show that consumers’ hunger for ecommerce shows no sign of being sated. of sales fulfilled by its stores — a sign that the retailer is ready to tackle the holiday season.

Omnichannel 204

Omnichannel Department Stores eCommerce Fulfillment 204

Retail TouchPoints

JANUARY 22, 2021

Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively. While delivery delays were experienced at the beginning of self-quarantine, many changes in consumer behavior may prove transitory. Bureau of Labor Statistics.

Consumer 204

Consumer Telecommunications Banking Fulfillment 204

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle.

Shipping Costs 246

Shipping Costs Social Media Gifts Shipping 246

Retail Technology Review

JANUARY 26, 2021

The end of 2020 marked a turning point for the online grocery market, with COVID-19 accelerating orders and some key acquisitions of robotics companies in the retail space.

Fulfillment 142

Fulfillment eCommerce Consumer Retail 142

ROI Revolution

OCTOBER 29, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. Business being good isn’t always a good thing. October 29. What’s the reason for the supply chain strain?

Shipping Costs 78

Shipping Costs Shipping Supplies Fulfillment 78

Retail TouchPoints

JANUARY 20, 2021

Shapaker shared recommendations for what retailers and sellers need to do in order to consolidate the gains made last year, and how the industry (mostly) dodged the “shipageddon” bullet that had been predicted for holiday 2020. Retail TouchPoints (RTP): We’ve seen tremendous overall ecommerce growth in 2020. In Q2 2020, boom, the U.S.

eCommerce 264

eCommerce Fulfillment Customer Experience Shipping Costs 264

ChannelAdvisor

SEPTEMBER 25, 2020

Each year, the holiday shopping season shatters new e-commerce records, and 2020 will be no different. Due to the COVID-19 pandemic, more brands have shifted online, more consumers are using online channels to shop and buy and more online orders are being shipped. . Consumers are anticipating these delays as well. Profitability.

Fulfillment 40

Fulfillment Shipping Costs Shipping Merchant Services 40

ChannelAdvisor

DECEMBER 19, 2020

Like the proliferation of direct-to-consumer brands, for example. And the struggle for speedy fulfillment and shipping. . So before you begin to seek an entirely new approach for 2021, it pays to take a look back at the most popular strategies from 2020. Here are the five most popular ChannelAdvisor resources in 2020. #5:

eCommerce 105

eCommerce Fulfillment Webinar Shipping 105

Groove

DECEMBER 14, 2020

As retailers face the start of a holiday shopping season like no other, there is one dramatic change in consumer behavior that they overlook at their peril. eCommerce Fraud in 2020. And that was only the beginning of the misbehavior that consumers self-reported. We’ve been seeing consumer abuse increase a lot lately.

eCommerce 338

eCommerce Merchant Services Fulfillment Consumer 338

ChannelAdvisor

JUNE 30, 2021

Retailers and consumers alike are always looking for the newest cheapest way to ship. For consumers, this may mean weighing up their shipping carrier options, or making a choice between express and standard delivery. Now it’s time to implement multi-location fulfilment and delivery. What is Multi-Location Fulfilment? .

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Many brands were out of stock and out of luck during the 2020 holiday season. A distributed fulfillment network model can benefit brands beyond port congestion as well.

Supplies 292

Supplies Fulfillment Shipping Costs Multi-channel 292