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Everything You Need to Know About Hostwinds (Sep 2020)

Ecommerce Platforms

Hostwinds's security. Full management support 24/7/365 including live chat, phone or support tickets (with a real person). As we've already said, Hostwinds offers customers 24/7/365 support in the form of live chat, ticket support, email, and over-the-phone. Hostwinds Review: Hostwinds's Security.

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Top 12 Shopify Alternatives (Nov 2020): Best Solutions Reviewed

Ecommerce Platforms

You don’t need to worry about things like back-end management and security when you’re using a hosted service. Various secure payment options for customers. What’s more, you’ll have access to SSL certificates and advanced security, just like you get with Shopify. Secure selling environment with complete encryption.

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Constant Contact Website Builder Review (July 2020)

Ecommerce Platforms

On top of that, you get seamless site navigation and an excellent secure checkout that’s designed to keep customers happy. While there is some form of live chat available from Constant Contact, it’s far from the best option around. Plus, the analytics section of the page make it easier to track your performance as a seller.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Live chat for priority requests. The average wait time to access a chat session is 46 seconds.

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Squarespace Review (Sep 2020) – 11 Pros and Cons of Using Squarespace

Ecommerce Platforms

Free SSL : If you’re worried about security for your business, then you’re safe with Squarespace. Full help center : There may not be an option for phone support from Squarespace, but you do get a 24/7 email support function, live chat, and a comprehensive help library to get you started. Squarespace Commerce Review: Security.

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PrestaShop vs Shopify (May 2020): The War of the Online Store Builders

Ecommerce Platforms

You have complete control over the security measures you take to protect your online store. You need to find your own hosting, web domain, and ensure your own security. ?? Shopify offers excellent website security out-of-the-box. PrestaShop provides customer support through live chat, email, and telephone.

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ShipStation vs ShippingEasy: An Introduction (Oct 2020)

Ecommerce Platforms

Limited security information. For help from a professional, you can choose between email, phone, and live chat. Limited Security Information. When you’re dealing with business and customer information, it’s important to ensure that your shipping software is secure. Great customer service. Fewer carrier services.