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Carrefour Franchisee in UAE Automates Online Order Fulfillment

Retail TouchPoints

The MFC in Ibn Battuta Mall is the first of three such facilities, with an additional two fulfillment centers set to implement AI and autonomous robots in the first half of 2021. The use of automation was prompted by a 220% increase in online orders during the pandemic, leading to an acceleration of Carrefour’s online growth plans.

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Why Scaling Delivery Operations Goes Beyond Adding Drivers

Retail TouchPoints

of total retail sales for the year. Forrester reports that by 2023, ecommerce will drive two-thirds of retail growth. This surging demand has exposed fulfilment inefficiencies and sent retailers scrambling to power their delivery operations. In 2020, online spending represented 21.3%

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Amazon Pours $1.4 Billion Into Tech Hubs, Expands Phoenix Fulfillment Operations

Retail TouchPoints

Amazon plans to open 11 new sites to support customer fulfillment and delivery operations in metropolitan Phoenix by the end of 2020, creating more than 3,000 full- and part-time jobs. The company’s decision to expand their operations here will create thousands more job opportunities for our citizens.”.

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Accelerate Order Management Success in 2021

Kibo

Even after a massive shift to ecommerce in 2020, eMarketer predicts that 2021 will still see more than 14% ecommerce growth. That continued ascension is paired with a renewed focus on upscaled in-store retail experiences that are more personalized, more efficient, and more connected. Use Smart Order Routing to Fulfill Faster.

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What retailers can learn from the 2021 holiday shopping season

Kibo

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. There was also a sharp increase in retail sales in November compared with previous years.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the face of these challenging factors, the stars are aligning to deliver another “unprecedented” holiday season for the retail industry. Loyalty Shifts to Value.

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eBay to Fortify its Collectibles Business With $295M TCGplayer Acquisition

Retail TouchPoints

TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization. The deal is expected to be completed by Q1 2023. Headquartered in Syracuse, N.Y.,

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