Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  billion in 2022 and is forecasted to reach $2,880.3 billion visitors in 2022. Loyalty & Reward Program Insights from Smile.io Not anymore. billion by 2028. Billion in 2023.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. In our BFCM 2022 report, we found that the volatility in ads had encouraged brands to rely more heavily on owned channels like email and SMS, and that these channels were more effective than ever.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

ESW

JUNE 6, 2023

Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer. Brands and ecommerce businesses achieve a positive impact on conversion rates, cart abandonment, customer loyalty and international sales.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

GetElastic

AUGUST 18, 2021

The effect of mobile on B2B eCommerce is expected to continue accelerating, with B2B leaders doubling down on mobile commerce to increase engagement, drive traffic, and boost customer loyalty. Prioritizing channels with larger contributors to current traffic. Fears of mobile underperformance and establishment of a new medium.

B2B 145

B2B eCommerce Payment Services Marketing 145

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retalon

NOVEMBER 11, 2021

To meet consumer expectations and stay competitive omnichannel retailers are investing in retail IT that unifies their business operations. Advanced analytics has the ability to unify the business across all channels. Advanced analytics tools can pinpoint demand for a specific SKU at a specific location or channel.

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 220

Payments Payment Services Customer Experience Social Media 220

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 138

Consumer Payment Services Fulfillment Multi-channel 138

Smile.io

JANUARY 17, 2023

It’s officially 2023 and you know what that means–time to set new goals, dive into new projects, and build on the momentum you gained in 2022. But we’d be remiss if we didn’t take a moment to celebrate the wins we experienced in 2022. In 2022, Smile reached some pretty awesome milestones.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Korona

JUNE 8, 2022

Smart shopping baskets are cloud-based baskets that your customers can add and edit from both your business’s physical and digital channels. To enhance the experience of using smart baskets, retailers will begin to integrate “omnichannel customer profiles.” Retail Technology in 2022 with KORONA POS.

Technology 52

Technology Payment Services Payments Retail 52

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

RTP blog

AUGUST 23, 2019

A recent report published by Global Data estimates that the BOPIS market will be worth an estimated $10 billion by 2022, and account for an estimated 13.9% While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

365 Retail

FEBRUARY 18, 2022

For example, Tesco and Morrisons began offering Christmas food subscription boxes to their customers in 2020. If your organisation hasn’t yet made subscription boxes part of their omnichannel retail strategy, it’s time to do so. stop, emerging purchasing channel? Hello again, and again and again. billion by 2025.

Subscription 52

Subscription Gifts Beauty and Health Payment Services 52

Smile.io

FEBRUARY 2, 2024

has the world’s largest loyalty dataset, with 100,000 merchants.    For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022.  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Retail TouchPoints

OCTOBER 27, 2021

Fully integrated inventory data helps retailers understand what merchandise exists where, and quickly and accurately fulfill orders from whatever channel they’re placed in. RTP: Do you have any closing tips or recommendations for retailers as we head into 2022?

Consumer 256

Consumer Supplies Fulfillment Technology 256

365 Retail

APRIL 25, 2023

Almost two fifths (37%) say they are now more respectful of retail staff since before the start of the pandemic, rising +3 percentage points since 2022. Retail Technology Show headliner, Mary Portas , will shine a light on the role of human connectivity and the Kindness Economy in the future of retail, speaking on the Headline Stage on Day 2.

Technology 52

Technology Retail Events Customer Experience 52

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The answer is: on everyone — from marketing to sales to operations and customer service.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retalon

DECEMBER 8, 2021

In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty. Of course trying to give customers everything they want can be very expensive, especially when competing with the likes of e-commerce giants like Amazon. Which sales channels are you supporting?

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Korona

SEPTEMBER 29, 2022

Keep All Of Your Sales Channels Accurate. Don’t Underestimate The Importance Of CRM And Loyalty. The c-store industry is expected to grow at about a 5% compounded annual growth rate from 2022 through 2028. March of 2022 saw an increase of more than 20% year-over-year in home grocery deliveries. Omnichannel Sales .

Payment Services 52

Payment Services POS Point of Sale Food and Beverages 52

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. In 2022, Statista reported that nearly two-thirds of US millennial consumers chose curbside pickup for their online purchases. What is Curbside Pickup?

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 267

Technology Retail Customer Experience Presentation 267

Kibo

JUNE 6, 2014

Improve In-Store Merchandising with Real-Time Inventory Data With the dizzying array of shopping choices and channels, finding products is as easy as clicking a button. But if your customers don’t find the products they want, they’ll move on quicker than you can type “Amazon.” So how can you get real-time inventory data?

Improvements 62

Improvements B2B B2C Webinar 62

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand.

Payment Services 208

Payment Services Merchant Services Omnichannel Consumer 208

RetailMinded

FEBRUARY 20, 2023

Leverage their established social media following by having them promote your products or services on their social channels. Develop an Omnichannel Digital Sales Strategy Put simply, an omnichannel sales strategy means you sell wherever your customers buy.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

Payoneer

FEBRUARY 22, 2023

The reputable website, Transparency.org ranked Nigeria as 150/180 in 2022 for Corruption Perceptions Index. However, Nigeria’s 2022 Corruption Perceptions Index score was 24/100. Social media can be a powerful tool for building brand awareness and engaging with customers.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

AUGUST 30, 2023

Granted, executive respondents to this survey spanned retail, supermarket, consumer goods, airlines, entertainment and media and even financial services, so these results reflect a broader view of how business leaders are thinking about loyalty. Even though it has retreated from the highs of 2022, the damage has had long-term ripple effects.

Customer Loyalty 252

Customer Loyalty Retail Shipping Costs Financial Services 252

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. The 6 Best Mobile POS Systems For Businesses Going Into 2022. Send checkout links to customers or offer digital gift cards, allowing you to sell through another channel altogether. Go to the top.

POS 197

POS Payment Services Mobile Payments 197

Ecommerce Platforms

APRIL 5, 2022

Shopify is ideal for building online websites and it can help you track inventory across channels. Some of the features which make this choice great for iPad users include: Simplified omnichannel sales: You can easily sell across a variety of channels with Shopify, using everything from mobile POS tools to QR codes. Square POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

Retail TouchPoints

SEPTEMBER 7, 2023

The pace of technological change — as well as consumers’ increasing demand for always-on-shopping, anytime, anywhere — has left some retailers struggling to innovate digitally to meet customers’ evolving wants and needs. billion by 2026 worldwide, or roughly 65% greater than its 2020 levels.

Customer Experience 268

Customer Experience Technology Customer Retail 268

Kibo

JUNE 20, 2014

We wanted to help our customers locate the products they want more quickly and easily right from our website,” says Bob Poe, OFM Online Channel Partner Sales Manager. Since we sell to businesses, we understand that our customers don’t have a lot of time to spare.”

Fulfillment 62

Fulfillment Customer B2B B2C 62

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Kibo

JULY 9, 2014

Do not lose out on customers who visit your website, eager to make a purchase. We know you love your retail dealers, but your first responsibility is to make it easy for customers to find and purchase your products over the channels they prefer.

B2C 62

B2C B2B Webinar Shipping Costs 62

Korona

JANUARY 30, 2023

Total nationwide retail continues to rise each year, with 2022 reaching upwards of almost $5 trillion. Even stores that traditionally shy away from segmentation and personalization, like convenience stores, are moving towards implementing loyalty programs. Brick and mortar retail has shown impressive resilience over the past year.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

Smile.io

JUNE 16, 2022

If you’re a shopper in 2022, chances are you’ve done the whole “research online, buy in person” thing, or some variation of it. That’s a little something called omnichannel commerce. The benefits of omnichannel commerce include everything from inventory management to customer loyalty.

eCommerce Platforms 64

eCommerce Platforms Omnichannel Merchant Services POS 64

Omnisend

DECEMBER 1, 2022

With ecommerce brands upping their text message sends by more than 75% in the first half of 2022, SMS is rapidly becoming a must-have marketing channel for merchants and marketers alike. Because of that, you should reserve this marketing channel for your most relevant messages. Go omnichannel. Reading Time: 6 minutes.

Omnichannel 68

Omnichannel Channel eCommerce Marketing 68